Very disappointing. Ordered my product on the 6th August & still not received even though my money was taken immediately. I have spoken to the courier who’ve informed me they are still awaiting the co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very disappointing. Ordered my product on the 6th August & still not received even though my money was taken immediately. I have spoken to the courier who’ve informed me they are still awaiting the co... See more
Company replied
Fab product!! Bought the Citronella soap sponge twice now for our holidays to Greece,normally I would have at least 10 mosquito bites,never got bit once while using these sponges,would highly recommen... See more
Ordered 2 soap filled sponges with citronella to deter the mosquitos in the maldives, didn't see any so presumed they worked. Lasted all holiday, smelt lovely. Really lots of soap in them, well worth... See more
I ordered the advent calendar and Christmas selection of bath bombs . On every order I have had Soap gal has done there best to get the orders out on time,prompt delivery ,great reassurance (due to la... See more
Empowering women to feel good through the love of fragrance; On their skin & throughout their home. Supplying unique skincare & home fragrance scents you won't find at many other retailers.
OFFICE 2 - APE - 1 PENNINGTON STREET, M28 3LR, Manchester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely 5 Star.
I am a massive fan of The Soap Gals Body Sprays and Bath Bombs, they smell amazing !!!
Would most definitely recommend The Soap Gal xx
Fantastic products 👏
Will definitely be ordering some Christmas bath bombs
This is such an amazing brand I’ve had so many amazing parcels I’ve ordered and I will continue to

Reply from Scented Aromas
I'd never heard of the soap gal until a friend introduced me. I've used 2 bath bombs and they were amazing - huge, amazingly decorated, smelt lovely, lots of fizz in the bath and turned the water amazing vivid colours.
Amazing products, delivery is also quick. I would highly recommend this company to everyone.
I've Been ordering products Now for a few months and I absolutely love them the service is amazing And they arrive quick.

Reply from Scented Aromas
Ordered 2 sponges a while back because I was tired of spending more money at lush. Absolutely love the soap gal products and they're so affordable and smell exactly like what they're listed as!

Reply from Scented Aromas
Absolutely amazing products great service

Reply from Scented Aromas
Best small company ever!! Totally recommend 💞

Reply from Scented Aromas
Absolutely luv this products so happy to be a rep to such a amazing company couldn't be happier with the product's

Reply from Scented Aromas
Just AMAZING!! Products last for ages, best scents and designs! My favourite go to place for soap sponges and bath bombs! Good price for quality products!

Reply from Scented Aromas
Very quick responses to messages and good knowledge of the products. Super friendly too!

Reply from Scented Aromas
All of the wax melts I have purchased have smelt amazing and are a very reasonable price. The mini burner I bought also looks lovely and classy on top of my fireplace.

Reply from Scented Aromas
Love this website and its so good for Christmas and birthday present it's absolutely amazing

Reply from Scented Aromas
I love all my bath products from The Soap Gal they smell amazing! And the bath bombs look so pretty and fizz so well in water! Definitely recommend you get yourself these amazing bath products!!

Reply from Scented Aromas
Broken products item, then told me to leave the company when I queried it - rude staff and owner
Let’s wait for the response as you can tell very rude by reading the response to all the negative feedback! So confrontational not worth your money
Reply to your comment - you had that message after treating me like crap for months! I was disrespected by you as an owner - yeah I slated on Facebook because no one should work for you and get treated the way I did not worth the little money you make, wasn’t an accusation I sent you pictures of you sending me broken items !

Reply from Scented Aromas
A wide range of scents available, reasonably priced and offers available.

Reply from Scented Aromas
I have ordered from soap gal a few times now and have always been pleased. I currently have the large advent calendar and am loving it

Reply from Scented Aromas
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.