The Shop CompanyReviews 

3
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Clothing Store
  2. Women's Clothing Store

Information provided by various external sources

Top rated and highest quality dress forms and crafting tools at a fair price. Free shipping on all orders over $49


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(3)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible communication, bad customer service

I bought my dress form 2 weeks ago. It was supposed to be here, at the latest, today. I called to check the status and get a tracking number and was informed that they learned yesterday there are no dress forms in the size I ordered anywhere in their warehouse.

I asked why they didn’t communicate this and was told it was because they just found out yesterday. So, even if they had it in stock it would have been a week late.

Terrible communication and false advertising.

28 September 2023
Unprompted review
Rated 3 out of 5 stars

I ordered the flesh tone torso…

I ordered the flesh tone torso mannequin. After about a month of hearing nothing, I contacted the company to inquire about my order. Received a message that they were short staffed, people out sick etc. I understand but not my problem and not professional. The person I contacted was nice and apologetic and got the ball rolling for me. They didn’t know why it was never shipped.Hummm, ok.
I then received my mannequin but in the wrong color. I wanted flesh tone, not a weird matte gray.
I contacted the company again. Got an auto message that they were closed for the holiday. They did not get back to me again. I contacted them again and received the reply that the warehouse shipped me this color because apparently they are out of flesh tone. No ETA as to when it will be available.
Again, very unprofessional. At least contact me to give me the choice of color and not just send a different color as if I wouldn’t notice or care.
The mannequin is good quality for the money and once they did ship it arrived quickly. So I will give them that. don’t think I will be ordering from them again. I had to buy what I wanted from another company.

4 May 2022
Unprompted review
Rated 1 out of 5 stars

Late and terrible communication!

Late and terrible communication!

I ordered a dress form and expected it to arrive in 4-6 weeks later. My order still hasn't arrived, I have managed to speak to customer services only once, and they didn't have a clue when I will receive anything!! Now I can not get in contact with anyone from either an email, phone or their chat-line. I am angry that I am not being told what's going on. I have spent a lot of money with this company and the service is terrible. Never again.

20 August 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look