The Rowan Clinic (Previously Pharmacy Prime) Reviews 

1
TrustScore 3.5 out of 5

3.7

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Company details

  1. Weight Loss Service
  2. Health Consultant
  3. Women's Health Clinic

Written by the company

Welcome to The Rowan Clinic! We’re a UK-based online healthcare provider making it easier to access professional, personalised care from the comfort of your own home. You may know us as "Pharmacy Prime" — we’ve recently rebranded to "The Rowan Clinic", but our commitment to our patients remains exactly the same. We’re passionate about making healthcare feel more personal, straightforward and supportive. From your first consultation through to ongoing treatment, our friendly clinical team is here to help, answer your questions and support you every step of the way.


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3.7

Average

TrustScore 3.5 out of 5

1 review

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3.7

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(1)

1 review in the last 12 months

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Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with Rowan Clinic. The whole process has been straightforward, professional and, most importantly, I’ve felt genuinely supported throughout.

A special mention has to go to Rachel, who has been absolutely brilliant. She’s been so friendly, approachable and helpful, taking the time to answer my questions and make sure I understood everything along the way. That personal touch has made such a difference and has made the whole experience feel really comfortable and reassuring.

I’m really pleased with the service I’ve received so far and would definitely recommend Rowan Clinic to anyone considering professional support with their weight-loss journey.

3 August 2026
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