I don't really even want to give 1 star! Ordered 2 gillets on 6th December as Xmas presents for my parents. They arrived on the 24th December and both were faulty On trying to find a way to... See more
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See what reviewers are saying
Very Good team, I think I'm maybe the 1st South African customer also. ThermoHero can ship international! Get past Brexit now, and go international! Just use UPS/TNT/DHL etc. when you ship to Africa,... See more
All good thank you. Great size and look and most importantly so far so good on keeping food properly warm in autumn temperatures, unlike my previous flask (different make). Will be interesting to see... See more
With the current tragic covid19 situation facing us all it was fast prompt delivery, quicker than I expected, and the product so far doing what it was intended to do. A massive thanks to yourselves fo... See more
Company details
Information provided by various external sources
Thermo Hero operated by ZHE Limited is an authorised UK dealer for genuine Thermos, Stanley and Camelbak brands. We have the most comprehensive range of these brand products in the UK and Europe. Our goal is to provide our customers with the best-in-class online shopping experience and after-sales care.
Contact info
61 Morden Road, SW19 3BE, London
- +44 (0) 800 321 3934
- info@thermohero.com
- thermohero.com
Great service especially with the current situation...
With the current tragic covid19 situation facing us all it was fast prompt delivery, quicker than I expected, and the product so far doing what it was intended to do. A massive thanks to yourselves for delivering the item speedy enough to enable me to carry on with my mobile keywork and keep me hydrated on the move. Stay safe all..
6 April 2020
Unprompted review
Excellent service excellent product
6 April 2020
Unprompted review
It leaks out of the front of the flask…
It leaks out of the front of the flask when your trying to have a drink, I get that it’s not leakproof but this is stupid…not happy.
4 April 2020
Unprompted review
Reply from Thermo Hero
Thanks for posting your product review. I'm sorry to hear that you are not happy with the product you purchased from us. Our customer service team has been notified of this issue and will be in touch to resolve it.
1st class service.
30 March 2020
Unprompted review
Nice but if kit
Nice but if kit. Especially like that it’s very easy to pour out contents.
30 March 2020
Unprompted review
Only 2 days for delivery
Only 2 days for delivery, even though all the country is on "lockdown" absolutely amazing,very well wrapped too......
28 March 2020
Unprompted review
Excellent thermos and finally one that…
Excellent thermos and finally one that does not leak! We use it for serving mate (an Argentinean tea-like drink) and this is their preferred thermos of choice! Thank you!
28 March 2020
Unprompted review
excellent service and product
21 March 2020
Unprompted review
Great product good price quick delivery
6 March 2020
Unprompted review
Excellent service product
2 March 2020
Unprompted review
Good price
Good price, speedy service. My only issue was lack of communication, I was waiting for an email to say my order was despatched, but didn't get one. I contacted Thermo Hero who said it had been posted, and it arrived the next day.
I would use them again.
4 February 2020
Unprompted review
Reply from Thermo Hero
Thanks for your review. I'm sorry that you didn't receive the email of dispatch notice which possibly went to the spam folder. Hope you're happy with your purchase. Please don't hesitate to contact our customer service team if you require any further assistance!
I messed up my order and it was…
I messed up my order and it was rectified very quickly thank you.
1 February 2020
Unprompted review
Very fast delivery good item
26 January 2020
Unprompted review
quality product arrived well packaged
24 January 2020
Unprompted review
Great flasks. Hot food and drinks during the whole day
Great flasks. I bought one for food and another one for drinks. I use them every day as I have to commute long distances to work. With these cold temperatures, it is wonderful to have hot food and drinks during the whole day. Thank you Thermo Hero, you're my hero.
23 January 2020
Unprompted review
Everything fine
Arrived in timescale promised, well packaged and as described. Stanley is a reliable brand so I'm looking forward to some piping hot tea on the go.
7 December 2019
Unprompted review
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