They rescued us after being let down, super lovely to work with and were quick, fairly priced and communicative. Can’t fault them in any way!
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Doesn't answer phone or respond to voicemails. Booked via manufacturer to repair my cooker had an appointment on 20th October. Didn't bother to turn up or call to say they couldn't make it. Also i... See more
Company replied
Luke and Chelsey run a very professional outfit. Explained the costs upfront. Arrived on time as scheduled. Diagnosed the issue. Parts had to be ordered from Aga, which required upfront payment. Parts... See more
Today I was very impressed with Repair Master who came out to service my 20 year old Rangemaster cooker. Luke the engineer knew exactly what he was doing and very efficient and held all the spare par... See more
Company details
Written by the company
Cooker repairer Specialist in Aga, Rangemaster & Falcon repairs. All cooker models covered - Gas safe registered - Fully insured
Contact info
Woodroffe , TN5 7EZ, Ticehurst, United Kingdom
- 07518 724850
- Repair.master@outlook.com
- therepairmaster.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Absolutely perfect
They rescued us after being let down, super lovely to work with and were quick, fairly priced and communicative. Can’t fault them in any way!
I wish I'd booked this ages ago
I wish I'd booked this ages ago
The oven door on our range cooker had been temperamental for a long time and sometimes only closing with a lot of "persuasion".
I booked an appointment with Repair Master based on a call-out fee that included labour and then parts on top. Expectations were set for how much the parts were likely to be based on the description I provided.
Luke, the engineer was perfectly friendly and professional. He talked us through the repair as he worked and discovered the original cause of the problem. He also noticed that the oven light was missing its cover and happily had a spare in the van for that.
The repairs were complete in short order and we are delighted to have an oven door operating smoothly again.
There can be some nervousness and uncertainty about booking a repair engineer. In this case, any nervousness was quickly allayed and I wouldn't hesitate to book again if the need arose and I would hesitate to recommend Luke to anyone in need of cooker repairs.
Allergic to telephony
Doesn't answer phone or respond to voicemails. Booked via manufacturer to repair my cooker had an appointment on 20th October. Didn't bother to turn up or call to say they couldn't make it. Also ignored the calls and voicemail from the repair company. Pacifica repair ref 12459449.
Update from your reply;
Then why did we call your mobile twice, leave a voicemail and get zero response from you?

Reply from Repair Master
Great service, on time, professional
Great service, arrived nicely on time so no hanging about waiting or wasting my day.
Pleasant professional service, sorted the issues quickly, good helpful advice.
Sensible price, all as I was quoted over the phone!
Very Professional Team
Luke and Chelsey run a very professional outfit. Explained the costs upfront. Arrived on time as scheduled. Diagnosed the issue. Parts had to be ordered from Aga, which required upfront payment. Parts arrived within 48hrs. Fitted at the next available window. All working on departure. No problems or issues. Would recommend and will use them again if we ever have Aga issues.
Rangemaster repair- Amazing Job
We had an issue with our 10 year old Rangemaster electric oven and it would not turn on at all.
We booked a repair in with Repair Master and they were brilliant.
The booking system was quick, the customer service was excellent.
Repair Master replaced all the necessary parts and our oven is now working perfectly well.
I would highly recommend Repair Master and would use this company again. Great Job.
Thank you James
Quick and efficient service throughout…
Quick and efficient service throughout … from first point of contact to actual repair.
Very helpful, knowledgeable …. Rangemaster part in stock .. price quoted and all booked in and repaired!
Repair Master
Today I was very impressed with Repair Master who came out to service my 20 year old Rangemaster cooker. Luke the engineer knew exactly what he was doing and very efficient and held all the spare parts that were needed including changing the fan and heating element in the main oven, sorting out the oven door and sorted out one of the gas hobs. I only phoned them yesterday and all sorted out today at a very reasonable price.
WELL DONE REPAIR MASTER, they put bigger companies to shame. Regards Nick
Very pleased with the outcome
Very pleased with the outcome, excellent service and would highly recommend!
Very efficient service & very polite.
Very efficient service & very polite.
This the 3rd time we have asked Luke for help and he has always been able to help at short notice.
Very knowledgeable helpful and reasonable prices too. Can only recommend his service
Very happy with repair to my…
Very happy with repair to my Rangemaster.
Luke was really efficient and got the job done swiftly. I will recommend him to my friends and family.
Highly recommended!
Polite, swift service at a good price.
Highly recommended.
A successful repair with the minimum of fuss
The engineer, Luke, was great. He repaired my cooker quickly, with the minimum of fuss and was obviously skilled at his job. Repair Master would definitely be top of my list the next time we need a repair.
Fantastic responsive service
Fantastic responsive service. Communications great. Work terrific. Problems solved.
Great service and value
Great service and value, by a very professional and friendly engineer.
We really trust Luke
We really trust Luke to keep our old Rangemaster cooker going. He is very knowledgeable and professional in his approach and his prices are reasonable. Would highly recommend
Excellent family run business
Excellent family run business, super efficient service from Luke.
100% recommend !!
In simple terms Luke saved our…
In simple terms Luke saved our Christmas by fixing the problem we had with the cooker. From the initial inquiry through to Luke’s visit everything was handled excellently with Luke arriving at the time expected on Christmas Eve. He explained what he was doing and was very neat and tidy. I can certainly recommend Repair Master very highly.
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