While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This company is an absolute shambles, they did not fulfill my move despite taking a deposit. Several phone calls which divert to a mobile number have gone unanswered and left voice messages, no response. Disgusting from this organisation, yet they post reviews of happy customers on their website. I am taking further action.
This company cancelled on the day of our move and have not apologised.
They left us totally without a moving company on the day we sold our house. They did not try to help us find an alternative.
We had booked a month before and paid in full. They called on the morning and cancelled. They have since refunded us but have not said sorry.
Stressful, miserable experience. Beware.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
