We booked Covid antigen tests for a cruise. Nathaniel & Henry (two very nice guys) walked us through the process of arranging it on our mobile devices. On the day of the test they welcomed us, perform... See more
Company replied
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From first contact on line the system was simple. All forms were easily filled in and promptly followed up. Due reminders were sent to ensure we did not miss our appointments. On the allotted day we... See more
Company replied
Hi. I am travelling late evening today and with strict Spanish Covid documents requirements I was so worry that my Certificate will delay. But I was so happy - it has arrived 25 min after I uploaded m... See more
Company replied
I came to do the test almost at closing time as I needed it to be valid as long as possible. My destination requires the results to be printed. Anju, at canary wharf was very professional and friendly... See more
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Company details
Written by the company
We are experts in treatments, including stem cell, platelet rich plasma (PRP) and Lipogems® for orthopaedic, arthritis & other degenerative conditions.
Contact info
18-22 Queen Anne Street Medical Centre, W1G 8HU, London, United Kingdom
- 03302233332
- diagnostics@theregenerativeclinic.co.uk
- theregenerativeclinic.co.uk
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Attended Bournemouth
Attended Bournemouth. Saw Ta’ssia and Mary very professional polite and friendly.
3 October 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Hildegard,
Thank you for sharing your experience at our Bournemouth Clinic. We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to Tassia and Mary we hope to see you again soon.
Kind Regards,
Mikal
Customer Service.
Tassia and Mary were both really…
Tassia and Mary were both really helpful today when we visited Bournemouth and had our PCR testing so friendly with a warm smile
3 October 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Jodie,
Thank you for sharing your experience at our Bournemouth Clinic. We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to Tassia and Mary we hope to see you again soon.
Kind Regards,
Mikal
Customer Service.
Bournemouth team
3 October 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Ruslan,
Thank you so much for your amazing feedback. We are happy to hear that your results were delivered to you in a timely manner we'll be sure to pass on your feedback we hope to see you again soon.
Kind Regards,
Mikal
Customer Service
Thank you, Alison!
I went to the clinic in Canary Wharf. My test was carried out by a lovely lady called Alison. She was super personable and made the experience very comfortable. She explained what she was doing and gave me all the information I needed. Thank you Alison!!
1 October 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Kay,
Thank you so much for your amazing feedback. We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to Alison and we hope to see you again soon.
Kind Regards,
Khadija
Customer Service
Canary Wharf service was brilliant
Canary Wharf service was brilliant. Alison was fantastic!
1 October 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Chuks,
Thank you for sharing your experience at our Canary Wharf Clinic. We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to Allison and we hope to see you again soon.
Kind Regards,
Khadija
Customer Service.
Canary Wharf
Canary Wharf - was great quick Allison was amazing - I would recommend to anyone
29 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Kenny,
Thank you for sharing your experience at our Canary Wharf Clinic.
We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to Allison and we hope to see you again soon.
Kind Regards,
Yomi
Customer Service.
Tassia and Tess made me very calm and…
Tassia and Tess made me very calm and was very efficient with my PCR. Would certainly recommend her.
29 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi B Van,
We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to Tassia and Tess and we hope to see you again soon.
Kind Regards,
MIkal
Customer Service.
Very helpful staff. Great service
The website was easy to use, choose, book and pay for the test. The clinic was easy to find and in a very convenient location. I arrived an hour early and was able to change my appointment for the earlier time. The staff were fantastic, so kind, friendly, accomodating, knowledgeable and helpful. I would highly recommend this place. I needed a special report for Japan which the clinic were familiar with and supplied with no problems. Thank you to the great team at Reading Regeneration Clinic.
13 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Carole,
We are truly delighted to hear about your experience at our clinic for your test appointment.
Your review means a lot to us and lets us know we’re on the right track!
Looking forward to seeing you again soon and many thanks for taking the time to leave this review.
Kind Regards,
Mikal
Customer Service.
Visited the Canary Wharf clinic with…
Visited the Canary Wharf clinic with Alison and received very professional and speedy service. Would absolutely recommend.
27 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Steyn,
Thank you so much for your amazing feedback. We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to Alison and we hope to see you again soon.
Kind Regards,
Khadija
Customer Service
Canary wharf with Alison great service…
Canary wharf with Alison great service very quick
27 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Ade,
Thank you so much for this amazing review. We really value your feedback and Alison will be delighted to receive such a nice compliment. We hope to see you again soon.
Kind Regards,
Khadija
Customer Service
Very good service
Very good service. Receptionist very friendly. Pcr test was easy and quick!
26 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Agnieszka,
Thank you so much for your amazing feedback. We are happy to hear that your results were delivered to you in a timely manner we'll be sure to pass on your feedback we hope to see you again soon.
Kind Regards,
Khadija
Customer Service
The best attention in Bournemouth!!!
The lady was so nice to my family and I. We had to take an express PCR before our flight and she was nothing but lovely! :) So gentle too!
26 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Valeria,
Thank you so much for your amazing feedback. We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to the Bournemouth Clinic we wish you safe travels and hope to see you again in the future.
Kind Regards,
Khadija
Customer Service
On time results
24 August 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Mitslae,
Thank you for taking the time to review your recent experience with our testing services. We are happy to hear that your results were delivered to you in a timely manner.
Kind Regards,
Khadija
Customer Service
Canary wharf with Alison
Canary wharf with Alison, seen early, no queue, very friendly and put me at ease
23 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Fiona,
Thank you for sharing your experience at our Canary Wharf Clinic.
We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to Alison and we hope to see you again soon.
Kind Regards,
Yomi
Customer Service.
Reply from The Regenerative Clinic Ltd.
Hi,
Thanks for sharing your experience at our Canary Wharf Clinic. We'll be sure to pass on your review to Alison who will undoubtedly be delighted to hear your kind words.
We look forward to seeing you and many thanks again for taking the time to leave this review.
Kind Regards,
Yomi
Customer Service
We had a Covid-19 Rapid Antigen Test at…
We had a Covid-19 Rapid Antigen Test at the Reading branch 22/09/2022, the staff were very professional, friendly and really helped us when we requested more information about other offerings such as the Allergy and Food intolerance tests, excellent staff and service, highly recommended!
22 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Tyrone,
We are truly delighted to hear about your experience at our clinic for your test appointment.
Your review means a lot to us and lets us know we’re on the right track!
Looking forward to seeing you again soon and many thanks for taking the time to leave this review.
Kind Regards,
Yomi
Customer Service.
Alison at Canary Wharf was extremely…
Alison at Canary Wharf was extremely helpful very quick will definitely come back here again.
22 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Renee,
Thank you so much for your amazing feedback. We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to Alison and we hope to see you again soon.
Kind Regards,
Mikal
Customer Service
Excellent service
Excellent service. Quick and efficient. Results arrived within the hour. Fully recommend this Bournemouth establishment
22 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Paul,
Thank you for taking the time to review your recent experience with our clinic in Bournemouth. We are delighted to hear that your results were delivered to you in a timely manner. We hope to see you in clinic again soon.
Kind Regards,
Khadija
Customer Service
Mel at the Bournemouth Clinic
Mel at the Bournemouth Clinic was very polite, professional and helpful is assisting me to have a Covid-19 Rapid Antigen Test-Fit To Fly today 21st September 2022.
21 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Allen,
Thank you so much for your amazing feedback. We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to the Bournemouth Clinic we wish you safe travels and hope to see you again in the future.
Kind Regards,
Mikal
Customer Service
Excellent & Attentive
An excellent service at the Regenerative Clinic Bournemouth! Couldn’t believe how quick the process was, I was particularly nervous as I struggle with the throat swab but the practitioner (I can’t remember your name sorry!) was incredible, I felt so at ease and it was a really pleasant experience in the end.
Thank you Bournemouth!
17 September 2022
Unprompted review
Reply from The Regenerative Clinic Ltd.
Hi Erin,
Thank you so much for your amazing feedback. We really appreciate your time in leaving this review. We'll be sure to pass on your feedback to the Bournemouth Clinic we wish you safe travels and hope to see you again in the future.
Kind Regards,
Khadija
Customer Service
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