The Refund Consultants LLC Reviews 

21
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

How they got my number i will never know, over the past few weeks i have received no less that 100 calls from them, and where it goes to my answerphone they have filled the space up completely, and i... See more

Company replied

Rated 1 out of 5 stars

SCAMMERs beware they claim they are a UK FCA registered company, but use a USA address, when asked for a UK Ltd company FCA regulated address , DO NOT signup , hang up, the guys claim its impossible t... See more

Company replied

Rated 1 out of 5 stars

Cold called me, when I picked up there were some really dodgy noises being played for about 3 seconds then the call ended.

Company replied

Rated 5 out of 5 stars

I’ve known Emilia for almost a year. Emilia is very professional and detailed with all her actions. I highly recommend every small business take advantage of the Free Assessment. I'm sure she will... See more

Company details

  1. Tax Consultant
  2. also in
  3. Finance Broker

Written by the company

The Refund Consultants team of accountants, tax lawyers, analysts, and consultants have decades of experience helping businesses of all sizes navigate complex issues. We focus on helping you stay in compliance and ensuring you fully participate in the Tax Credits, Government Incentive programs and Expense Reduction Programs you qualify for, and we facilitate loans and funding solutions where the traditional lending institutions fail small businesses. The ERC Program Our experts have assisted businesses with the Employee Retention Credit Program since its inception. We set ourselves apart by spending the time to really understand and document how your business was affected by the Covid pandemic, in order to recover all refunds the business is eligible to receive by law. And did we mention that our fees only apply if you qualify and are due a refund? No Credit. No Fee. Our clients can take comfort in knowing that a licensed professional prepared their filing and is putting their name on it. Your amended payroll return will always be signed by a CPA with their licensed number and covered by their E&O insurance as well as ours. With IRS processing times at 6 to 12 months, The Refund Consultants have partnered with several funding groups that are ready to provide an advance of your ERC Refund within weeks of filing. TRC will facilitate the introduction and guide you through the entire process.


Contact info

2.2

Poor

TrustScore 2 out of 5

21 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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2.2

All reviews

(21)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cold called me

Cold called me, when I picked up there were some really dodgy noises being played for about 3 seconds then the call ended.

27 November 2025
Unprompted review
The Refund Consultants LLC logo

Reply from The Refund Consultants LLC

Hi Wayne. Unfortunately you have listed your review on the wrong company. We are a US company, do not have a robotic calling system and do not offer services in the UK where I see you are located. I'm so sorry you were targeted by bad actors. I recommend you report the phone number that called you to your telecom Operator and hopefully the spam calling will be stopped.

Rated 1 out of 5 stars

BAD BAD BAD

How they got my number i will never know, over the past few weeks i have received no less that 100 calls from them, and where it goes to my answerphone they have filled the space up completely, and i can delete them quick enough. BAD FORM

25 November 2025
Unprompted review
The Refund Consultants LLC logo

Reply from The Refund Consultants LLC

Hi Richard. Unfortunately you have listed your review on the wrong company. We do not have a robotic calling system, do not solicit customer by random telephone outreach and do not service UK where I see you are located. I'm so sorry you were targeted by bad actors. I recommend you report the phone number that called you to your telecom Operator and hopefully the spam calling will be stopped.

Rated 1 out of 5 stars

Scammers

Scammers, want all your information from an unsolicited text message, claiming they “know” how much I am owed for mis-sold car finance, despite me not having car finance EVER!

6 November 2025
Unprompted review
The Refund Consultants LLC logo

Reply from The Refund Consultants LLC

Hi Paul. Unfortunately you have listed your review on the wrong company. We are a US company. We do not offer financing services, do not provide services in the UK where I see you are located and do not have a robotic texting system. I'm so sorry you were targeted by bad actors. I recommend you report the phone number that texted you to your telecom operator.

Rated 1 out of 5 stars

SCAMMERs beware they claim they are a…

SCAMMERs beware they claim they are a UK FCA registered company, but use a USA address, when asked for a UK Ltd company FCA regulated address , DO NOT signup , hang up, the guys claim its impossible to get 5 star reviews. Sorry do not use.The operator eventually hung up, after I asked all the appropriate legal questions. About where they were calling from, apparently somewhere behind Manchester Catherdral (possibly a cardboard box) Very shifty.

20 October 2025
Unprompted review
The Refund Consultants LLC logo

Reply from The Refund Consultants LLC

Hello Unfortunately you have listed your review on the wrong company. We are a US company. We do not provide services in the UK where I see you are located and do not have a robotic calling system. I'm so sorry you were targeted by bad actors. I recommend you report the phone number that called you to your telecom operator.

Rated 5 out of 5 stars

Excellent experience!

Emilia Sixtensson and her assistant were incredibly patient and precise. There's a lot of paperwork for this application and she guided me through the process thoroughly and efficiently. Excellent experience!

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Such a Valuable Service!

I referred a neighborhood business to The Refund Consultants when the owner disclosed to me that she was in financial dire straits after I observed her being visibly upset while patronizing her business. Because the owner’s first language is not English, I took it upon myself to also liaise with Emilia and team throughout the process. They were beyond thorough, knowledgeable and conducted themselves with the utmost integrity! My only regret is that I did not refer them to other businesses in my neighborhood earlier - before it was too late for them to stay open. TRC provide such a valuable service to businesses and the community at large!

9 September 2023
Unprompted review
Rated 5 out of 5 stars

Refund consultants are quick and accurate

Emilia at Refund Consultants checked whether my company qualified for Employee Retention Credit. Compared to the work and confusion required when I applied on my own for previous COVID relief, working with Emilia was a breeze. After an initial phone screening, she sent me one clear email listing exactly what information to provide. two days later she called to explain the import of my responses, what would make me eligible, and why I wasn’t. She had explored numerous options to be sure. Even though I didn’t qualify, I was pleased and satisfied that Emilia had thoroughly investigated the possibilities. Plus she’s just a pleasure to work with.
I highly recommend Emilia and Refund Consultants!

22 November 2022
Unprompted review
Rated 5 out of 5 stars

In one word..integrity.

The Refund Consultants exemplify professionalism and integrity in everything they do. Emilia will take the time to sit down with you, learn about your company and then go seek out the refunds you deserve.

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Professionalism & Simplicity

We appreciate the professionalism and simplicity that Emilia and her team brings to complicated topics like Employee Retention Credits, government grants, and other SMB funding. They are dedicated to finding solutions and getting results!

11 July 2023
Unprompted review
Rated 5 out of 5 stars

Emilia cares.

When speaking with Emilia, it’s obvious to me that she cares about her clients and taking care of people. She spends the time needed to get to know you and your needs. She’s been helpful and someone I can trust to help me with my needs.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Services

Emilia and her team are very knowledgeable in the specificity of their services. They do a tremendous job of increasing cash flow and, thus, future opportunities for the businesses they serve

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Covenant Ballet Theatre of Brooklyn

Covenant Ballet Theatre of Brooklyn, Inc. highly recommends The Refund Consultants for the Employee Retention Tax Credit process. We are a small nonprofit arts organization, with only two staff members we retained during the covid-19 pandemic. Through a personal referral, we were connected with The Refund Consultants, who introduced us to the process of applying for this credit and provided support and guidance along the way. We worked primarily with Anders Mikkelsen in conjunction with Emilia Sixtensson, who patiently walked us through the process. In the process of determining if we were eligible, Anders initiated multiple phone conversations, data collection support, and in-depth analysis. The Refund Consultants gave us accurate details on what was promised in terms of our ERTC refund. Our experience was nothing but professional.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Services

I’ve known Emilia for almost a year. Emilia is very professional and detailed with all her actions. I highly recommend every small business take advantage of the Free Assessment. I'm sure she will find your business cash and credits that most business owners overlook.

Jesse Johnson
Strategic Benefit Consultant

11 July 2023
Unprompted review
Rated 5 out of 5 stars

“Working with Yvonnica at The Refund…

“Working with Yvonnica at The Refund Consultants has been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing thorough research to support the services they provide. The Refund Consultants took the time to understand our unique needs and developed a tailored solution that exceeded our expectations. I cannot recommend them highly enough for making sure our small business reviewed our employees retention credit qualification closely and received the tax credits we qualify for, They are a trusted advisors.

1 May 2023
Unprompted review

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