The RealReal Reviews 

Can’t give 5 stars because the postings aren’t accurate

Fast shipping - shoes high quality and as described

The sizing is WAY OFF. I went through this personally as a seller and as a customer. They label items XL, but give the measurements of like a 25” waist for example, whereas they’ll label another item (same designer) as a Med with a 31” waist It’s all over the place! Having to buy online, spend money on shipping and then having an item arrive that is NOT correct by any means of the description in size is infuriating. Especially because most of the items are “non returnable” Same thing happened when selling a dress where it was a size Med, I told them it fit like a L/XL (I was a size 14US at the time) I had to correct and fight with the consignment team because they had it advertised as an XS!! Whatever is going on over there with these many errors has made me no longer purchase from TRR anymore.

Quick arrival. The handbag is beautiful!

These were in very poor condition (not good as listed). I contacted the RR and was told that even though the pictures were done as to not show much damage, that the write up mentioned it. I believe this is very deceptive advertising. I would have never purchased these for my granddaughter if I had seen the extent of damage on them. I will never purchase anything again from The real real. Bad advertising, bad customer service.

This company has a great selection of products at good prices. I highly recommend.

I ordered 2 sweaters.

One was supposed to be in black and in “excellent” condition. It came in blue with a hole in the front.

The other was supposed to be in “very good” condition. It had 3 holes on the side.

Obviously, no one is looking at the items or paying attention.

Nice boots in great condition

The bag I ordered was in amazing condition and arrived early.

I LOVE TO PURCHASE FROM THE REAL REAL BECAUSE EVERYTHING IS ORIGINAL AND THE PRICE IS BETTER. THANK YOU

Great bag! Very beautiful and well taken care of!!

Service and delivery excellent. I’m not as happy with the product as I wished I would be. The photo showed the dress as more camel/ tan and teal while the actual color is more melon. But I’m keeping for my event.

Shipping. Not only is it expensive it is not reliable. I have been waiting for a package that was tracking for 17 July arrival and still nothing. The Real Real is definitely NOT WHAT IT USED TO BE.

The product looks better than expected and I received it quickly.

The duties should be estimated for the client before checkout.

Because I bought some sunglasses and they were supposedly from a brand and it turns out that it wasn't

Love my kimono I purchased. It's my 2nd order from them. Arrived in a decent amount of time. Item is as described.

Bought two pairs of tennis shoes. They were both the wrong size. Kudos to Princess and Tyler for helping me with a refund. People in shipping need to pay closer attention.