I loved the Tiffany watch I got. It was in great condition and even better in person. The one thing that was a miss for me is that the description said it came with the manufacturer’s box which I assu... See more
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The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
United States
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Did not get my $ 25.00 discount for first time user..Total amount of my order was close to 100.00 . Secondly , few items came late although I paid shipping fee and finally, none of the 3 dresses fits me . Had to give 1 to my sister and the others were final sale. They were NOT true to size ..too large . Also, the belt is not pink but brownish . Bought it to match a dress. Dissaponted.
The listing was completely wrong with the dimensions of the purchase.
The staffs reply right away and answer all questions and make sure they take care of their clients.. I’m a seller and also a buyer at the Real Real ..
this website is highly recommended!!
Sent a message and was told I’d hear back … SILENCE 🤫 supposedly items are verified the Tiffany bag I purchased has a made in china tag right in it and has no stamp of authenticity RIDICULOUS
I’ve purchased both jewelry and watches from The RealReal, including through their Madison Avenue store and online, and every experience has been excellent. The entire buying process has always gone smoothly, whether shopping in person or online.
The items have consistently arrived exactly as described, with accurate condition reports and authentic, high-quality pieces. I also appreciate the professionalism of the staff and the confidence that comes with purchasing from a trusted luxury marketplace.
I highly recommend The RealReal to anyone looking to purchase pre-owned luxury jewelry and watches. Their transparency, reliability, and customer service have made every transaction a positive experience.
The item ordered was just as pictured. Had a couple of small pieces of candy as a thank you. Nice touch.
I found exactly what I wanted. It was on sale too! Also the shipping was fast. My item arrived in great condition.
I have been shopping TRR since 2014. I have been very satisfied will all of my purchases. It has allowed me to own some quality, beautiful pieces that I might not have otherwise been able to own. I feel that their descriptions are accurate and they only aquire top quality.
The hand bag was perfect. It was packed well and arrived quickly.
I purchased a LV wallet and it is in pristine condition! It was listed as good, but it is definitely much more than “good”. The Real Real is definitely my first stop when I need to find luxury items at a good price.
Great service, really easy to deal with and super friendly, seamless handover of clothing!
I have been a customer for many years and did not get any site credit for consigning. They asked for a review, like here, but then no one follows up to address any issues or complaints, so I'm going to really limit my selling with Real Real and have a lesser view of the company after I've been ignored
Got my item fast. And it was in great condition. Great price. No hassle.
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