The RealReal Reviews 

I didn't think it was possible to buy the vtg Coach bag I wanted for less that $70 including shipping! But it's true! The bag is perfect and exceeded my expectations along with being shipped surprisingly fast- I just opted for standard shipping but it was here within about 4 days😮
I was looking for less than perfect bag that may have been a little distressed and rugged because I can't deal with being precious about a purse that I will be scared of ruining. This was advertised as fair/good condition, but honestly? I would say they undersold the condition because it's great! Very slight wear to the leather with most it concentrated to a bottom corner and it's only lightly worn there. I'm so impressed I had to tell some friends about it and posted a little review on my thrifting youtube channel. I will probably be back peaking at more goodies soon enough and maybe consigning if I find something worthy of trading up for!

My wallet had monogram inside that was not noted online when I reviewed the item to purchase, there’s also a bug scuff, also not noted or shown, there were only two picture of the item which showed it to looks very good but it was not!

Made my first purchase. Love the item. Exactly as pictured and described. Price was fair.
Thank You.

In 2016, our house burned down, and I lost everything. Over the years, I’ve searched online to replace a few of my favorite pieces. I found this David Yurman necklace on The RealReal and ordered it because it was listed as being in good condition. To my surprise, it arrived in excellent condition—better than expected.

Receiving this necklace brought me an unexpected sense of comfort. It meant more than just replacing a piece of jewelry; it was like getting back a small part of something I thought was gone forever. Thank you, The RealReal, for accurately representing the item and making this purchase such a positive experience.

Great service always

Everything was perfect from purchasing to receiving. The bag I purchased is beautiful, looks brand new. Very very happy.

The product was better in person, literally looked brand new and shipping was quick!

Great products and easy ordering with fast shipping. Always satisfied.

Shipping was very fast and the product was in near perfect condition when it arrived. I had been looking for this specific piece of clothing for months and I'm glad I was able to find one in mint condition and at a great price. Thanks for your service.

Great choice, fast shipping.
Some products condition over stated and over priced.

Customer service was able to text me a return label when I could not download the one that emailed me.

I ordered two items—both of which came just as described in excellent condition.

I am giving the experience a 4 at this time because I received the watch I ordered. It was in Excellent condition as described. Unfortunately, the watch doesn't work. I have filed a claim and pending a response. Hoping it is just a replacement of a battery.

I love the product and the fast shipping

It was my first and last purchase! One pair of boots was fine, but the other wasn’t, and since it was a final sale, I couldn’t return them—only resell. And guess what? Those advisers from RealReal want to take a percentage to take new photos and resell the same boots I bought just a day ago. In the end, I paid taxes and shipping, then resold the boots back to them and only got a tiny return. Seriously, what a scam!

First time I bought and I will be back.

My purchases arrived quickly and in great condition (as advertised).

It was very easy … fast… and the bag was great!! Quality as promised, I’m very happy!!

The garment was shipped promptly and is in great condition, but there was a cough drop wrapper in the pocket, which made me feel as if it had been worn and hadn't been cleaned before it was sent to me.