Very fast & efficient system.. Similar to stockx/goat. One thing that i wouls like to feedback is the higher price difference compare to stockx/goat.. But still be able to find good deals. Fast shi... See more
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See what reviewers are saying
I ordered a pair there are now more than 2 weeks, I have no news of my command and the delivery statue is fixed on "order placed". My 3 emails sent to the customer service remain unanswered. So I la... See more
I recieved my first order in 3 Days, Second order took a little longer but erverything is fine. They sell legit stuff and usually your order comes really fast. Their customer service is also very he... See more
Great products and site, only thing i would like improved is the fact the site does not notify on the shipment phases. I received the package all of a sudden and then got the email 2 days later telli... See more
Company details
Information provided by various external sources
Europe´s most innovative and safest online marketplace for sneakers.
Contact info
Graf-Adolf-Straße 41, 40210, Düsseldorf, Germany
- +49211/15204597
- contact@therarehouse.com
- therarehouse.com
4.4
Excellent
199 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I sold one pair of nmd in rare house…
I sold one pair of nmd in rare house free shipping and payment is faster than what i expected
1 August 2018
Unprompted review
Good Service and perfect shipping
30 July 2018
Unprompted review
Sneakers were authentic and ds but the…
Sneakers were authentic and ds but the only drawback is that i waited more than 2 weeks to get them . Also very competitive pricing . I will surelly buy again .
27 July 2018
Unprompted review
Kid's shoes
I didn't recive the shoes that I want so they don't fit me well but I recived a partial refund
24 July 2018
Unprompted review
great and quick service
23 July 2018
Unprompted review
Fast payout and good communication :)
23 July 2018
Unprompted review
Get my sneakers less than 6 days
Get my sneakers less than 6 days. What a excellent service!! I would purchase more from them
20 July 2018
Unprompted review
Excellent service
Excellent service, fast answers and shipment. Very good.
17 July 2018
Unprompted review
All good
Ordered the product, 6 days later it got delivered. Everything perfect.
16 July 2018
Unprompted review
I've sold twice for the rarehouse and…
I've sold twice for the rarehouse and had no problem. Troubleshooting was also fast and very satisfying. The rarehouse is reliable.
16 July 2018
Unprompted review
Good support team and fast shipping but…
Good support team and fast shipping but the box came slightly damaged (my aj1 x off white unc's box), thing that I am a bit sad but well, not everything is perfect in life.
13 July 2018
Unprompted review
Bought a pair of Off-White Jordan…
Bought a pair of Off-White Jordan Chicago for a steal price. Was delivered in 1 Week, 100% recommend 🙌🏻
13 July 2018
Unprompted review
Reply from The Rarehouse
Dear Abdessamade,
as explained and accepted by you via our email conversation, the "very small stain" you referred to is unfortunately a very common factory flaw which is beyond our power.
Your shoes are 100% Deadstock, unfortunately we can´t deliver better quality than the manufacturer produces.
We hope you can still enjoy your pair.
All the best,
Your The Rarehouse Team
Really good
The shoes i bought were legit. Prices are good, costumer service is pretty good too. The shipment and autentication costs are very reasonable compared other sites.
12 July 2018
Unprompted review
I would recommend this company to…
I would recommend this company to anyone.
11 July 2018
Unprompted review
it’s really a great selling experience
10 July 2018
Unprompted review
Great product but shipping was slow…
Great product but shipping was slow plus I was given a wrong tracking number but excellent customer service when you call for assistance
9 July 2018
Unprompted review
Website could be improved
Website could be improved. It could be more user friendly and kess complicated. Otherwise 5 Stars.
6 July 2018
Unprompted review
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