It’s fantastic that my daughter can enjoy a swimming pool with this support. Comfortable and lightweight.
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Product delivery was a long time after initially told it would take 10 working days it was considerably longer. If I did not phone to enquire I would not know anything. Poor communication. The p... See more
Company replied
Ordering we easy, product as described and arrived in a timely manner. Only disappointment is the postage cost. Seems excessive, but I’ve used this product with another client and can’t find it anywhe... See more
Easy to order & speedy delivery. Product exactly as expected & good quality. Did feel that delivery charge was quite expensive, otherwise no complaints
Company details
Written by the company
We supply the general public as well as health professionals and organisations such as the NHS, private hospitals, clinics and schools.
Contact info
8 sovereign Centre, Farthing Road, Farthing Road, IP1 5AP, Ipswich, United Kingdom
- 01473466306
- therapyworld@mgc-lighting.com
- therapyworld.org.uk
4.3
Excellent
20 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Makes life accessible
It’s fantastic that my daughter can enjoy a swimming pool with this support. Comfortable and lightweight.
18 April 2025
Easy to order & speedy delivery
Easy to order & speedy delivery. Product exactly as expected & good quality.
Did feel that delivery charge was quite expensive, otherwise no complaints
15 February 2025
As described, no issues.
Ordering we easy, product as described and arrived in a timely manner. Only disappointment is the postage cost. Seems excessive, but I’ve used this product with another client and can’t find it anywhere else.
7 January 2025
Reply from Therapy World
Hi,
Thank you for your kind review, we are delighted you are happy with our service.
Thanks
Will
Therapy World
Excellent service
Despite a little hiccup initially, customer service emailed & rang me to sort out the problem. They kept me updated throughout and delivered in a speedy manner. I would definitely recommend
11 August 2024
Reply from Therapy World
Hi,
Thank you for your kind review, we are delighted you are happy with our service.
Thanks
Will
Therapy World
I like the neck float
I like the neck float. However, I have a large neck, so the velcro is very tight. I will have to get it extended a little
5 August 2024
Reply from Therapy World
Hi Patrick,
We are sorry that the neck float does not fit well, we will feed this feedback back to the manufacturer.
Thanks
Will
Therapy World
Product delivery was a long time after…
Product delivery was a long time after initially told it would take 10 working days it was considerably longer.
If I did not phone to enquire I would not know anything. Poor communication.
The product is excellent, though.
28 July 2024
Reply from Therapy World
Hi Nicola,
Please accept our apologies for the delay with you order and for not communicating this effectively.
We are glad you are happy with the product.
We wish you all the best.
Thanks
Will
Therapy World
Reply from Therapy World
Hi Alistair,
Thank you for your kind review, we are delighted to have been able to help you.
We wish you all the best.
Thanks
Will
Therapy World
Reply from Therapy World
Hi,
Thank you for your kind review, we are delighted that you are happy with delivery speed and the quality of the product.
We wish you all the best.
Thanks
Will
Therapy World
Very efficient and kind service.
13 December 2023
Reply from Therapy World
Hi Claudia,
Thank you for your kind review, we are delighted that you are happy with our service.
We wish you all the best.
Thanks
Will
Therapy World
Excellent service and product
Quick delivery. Great item which is helping me learn to swim at 60 years old. Two of my friends have now also purchased them.
17 July 2023
Reply from Therapy World
Hi Fiona,
Thank you for your kind review, we wish you good luck in your swimming!
We wish you all the best
Thanks
Will
Therapy Wold
Very helpful staff …
Very helpful staff who dealt with my query quickly and found the item I was looking for
30 March 2023
Reply from Therapy World
Hi Valerie,
Thank you for your kind words, we are delighted that we were able to help you.
We wish you all the best
Thanks
Will
Therapy Wold
Exactly what we needed for my daughter…
Exactly what we needed for my daughter to access hydrotherapy.
5 January 2023
Reply from Therapy World
Hi Marie,
Thank you for your kind review, we are glad we were able to help your daughter.
Thanks
Will
Therapy World
very prompt efficient delivery
22 November 2022
Reply from Therapy World
Hi Dorothy,
Thank you for your kind review, we are delighted that you got your order quickly.
We wish you all the best.
Thanks
Will
Therapy World
Excellent product reasonably priced
4 April 2022
Reply from Therapy World
Hi Andrew,
Thank you for your kind review, we are delighted that you are happy with the product.
We wish you all the best.
Thanks
Will
Therapy World
Super speedy delivery
Super speedy delivery, great communication. Would definitely buy again!
15 February 2022
Reply from Therapy World
Hi Jordan,
We are delighted that you are happy with our service, thank you for your kind words, we wish you all the best.
Thanks
Will
Therapy World
Great company
Great fast replies, great products, would definitely recommend.
14 December 2021
Unprompted review
Reply from Therapy World
Hi,
Thank you for your kind words, we are delighted that you are happy with our products and our service.
Thanks
Will
Therapy World
Arrived quickly
Arrived quickly , woggles great quality .
The neck collar we do not require
1 November 2021
Reply from Therapy World
Hi,
Thank you for your kind words, we are happy that you are happy with our woggles.
Thanks
Will
Therapy World
Reply from Therapy World
Hi, thank you for your kind words, we are happy you like the product and with our fast delivery.
The item I ordered came within the time…
The item I ordered came within the time stated and has made the hydrotherapy session much more enjoyable for the lady I support.
15 July 2021
Reply from Therapy World
Thank you so much for your kind words, we are glad the item is helping
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