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The Ramp Factory Reviews 

389
•
TrustScore 5 out of 5

4.9

Mobility Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that placing orders through the online website is completely straightforward, simple, and hassle-free. People are extremely pleased with the exceptionally high quality, sturdy build, and reliable design of the products. Reviewers constantly praise the remarkably fast shipping times and the polite, helpful attitude of the delivery personnel. However, some customers also noted frustrating problems with delayed deliveries, missing shipping updates, or items being temporarily out of stock. A few reviewers also mentioned encountering difficulties with missing items or delayed packages once dispatched from the depot.

What people talk about most

Product

People report high satisfaction with the product, describing it as sturdy, well-made, and stable for... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the surprisingly fast arrival... See more

Quality

Consumers find quality to be positive, highlighting that items are well made, extremely robust, and very... See more

Order

Reviewers mention positive feedback about order processes, highlighting that it is simple and straightforward... See more

Service

Users describe positive interactions with service, highlighting excellent support, very quick delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really great product: well made and stable. Delivery was very quick. It would be even better if there was a means of simply attaching multiple ramps together side-by-side but without stopping them s... See more

Company replied

Rated 5 out of 5 stars

Needed a ramp for outdoor cold storage unit, was quoted ridiculous prices, found some on The ramp factory for a fraction of the price wasn't expecting much for the price but was amazed when they arr... See more

Company replied

Rated 5 out of 5 stars

Firstly finding this product which will provide easier access for our clients here in our supported living facility. Secondly the speed at which the product was delivered to Northern Ireland, better t... See more

Company replied

Rated 5 out of 5 stars

The dimensions and descriptions of the ramps were accurate. Delivery was quick. The heavy duty rubber ramps are stable and require no fixing. UPVC doors can be a challenge when using a walker but the... See more

Company replied

Company details

  1. Mobility Equipment Supplier

About The Ramp Factory

Written by the company

The UKs Favourite Ramp Supplier

  • Huge range of quality products
  • We won't be beaten on price
  • Next Day Delivery Available
  • Free and fast UK Mainland delivery
  • No quibble 60 days returns
  • Our ranges include car ramps, commercial ramps, vehicle ramps, truck ramps, van ramps, disabled ramps, scooter ramps, portable ramps, speed bumps, motorbike ramps, cable protectors and wheelchair ramps

Contact info

4.9

Excellent

TrustScore 5 out of 5

389 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(389)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Item as described. Good quality product. Thank you

19 February 2026
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Reply from The Ramp Factory

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

The ramps are heavy duty and exactly as…

The ramps are heavy duty and exactly as described. Good tread patterns. They were delivered as requested and no issues.

3 August 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Perfect

Perfect, Well Made, Fit For Purpose and Delivered Early - Thank You Very Much 👌🏽👍🏼😊

10 August 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

They were fantastic to deal with

They were fantastic to deal with.
I placed an incorrect order but they allowed us to change it when we went to collect.

4 August 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Excellent and very helpful

Excellent and very helpful

3 August 2026
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Reply from The Ramp Factory

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Rated 4 out of 5 stars

Super quick delivery

Super quick delivery, really good quality product, smooth transaction.
A really good quality product that is just what I needed for my particular project where I needed a transition across a water covered area during wintertime yet baking hot and dry in summer.

29 July 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Excellent product and quick delivery

Excellent product and quick delivery, exactly what I wanted. Would highly recommend The Ramp Factory service was faultless.

2 August 2026
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Reply from The Ramp Factory

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Excellent product

Excellent product - well made and brilliant price - fast delivery - will use again for sure.

2 August 2026
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Reply from The Ramp Factory

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

The delivery man heeded a note I put on…

The delivery man heeded a note I put on the front door and brought them round to the back patio for us. He was very pleasant too!

25 July 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Excellent product

Fabulous really well made they definitely won't move when placed.
Very heavy and solid

17 July 2026
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Reply from The Ramp Factory

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Excellent customer service

The step arrived the next day, even though I selected standard delivery. A very helpful woman advised me about VAT. I'd highly recommend this company

30 July 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

First class product

First class product. Fantastic delivery service.

28 July 2026
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Reply from The Ramp Factory

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Customer service concise

Customer service concise, order process easy, delivery timescale of product very good.

28 July 2026
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Reply from The Ramp Factory

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Very good information and a speedy…

Very good information and a speedy service. The ramp fitted perfectly and is simple and safe to use.

23 July 2026
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Reply from The Ramp Factory

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

Rated 5 out of 5 stars

Prompt service

Prompt service, and ramp is good quality.

27 July 2026
The Ramp Factory logo

Reply from The Ramp Factory

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp Factory

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