Company didn't respond to my attempts to return an item
I purchased a silicone plate with a suction bottom and a lid. Unfortunately when this arrived it became clear that the suction base was ineffective and the lid wasn't air or liquid proof. I had hoped to use the plate for travel, and when it was clear that this wouldn't be suitable I tried to contact The purple monkey first via their website and then by email to discuss a return, but I received no answer from my attempts to make contact


