Protein Works have a great range of products for different health & fitness needs. Speedy delivery without excessive package and what is sued is fully recyclable. The protein shakes blend easily, ta... See more
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I was looking for a vegan protein powder due to lactose intolerance. I used their questionaire and was directed to their starter pack with four different flavours and a shaker. The delivery was quick... See more
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Great taste, mixes smoothly with no lumps, and doesn't have that earthy aftertaste some plant proteins have. 28g of protein for around 125 calories with almost no sugar makes it really easy to fit int... See more
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Ordered 2 flavours and creatine directly from the website. Got a discount using my 'blue light card' 👍 Kept up to date on dispatch and delivery of all items. Having the shake as an added free gift... See more
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Company details
- Fitness and Nutrition Service
- also in
- e-Commerce Service
- Sports Nutrition Store
- Vitamin and Supplements Store
Written by the company
Protein Works® is a multi-award-winning functional lifestyle nutrition brand based in the Northwest. Our mission is simple: to help people live healthier lives through the power of nutrition. As one of the UK’s fastest-growing food and beverage brands, we’re known for creating innovative, great-tasting products. From protein shakes and complete meal solutions to wellness supplements and high-protein snacks, Protein Works® has now sold over 500 million shakes worldwide and continues to expand rapidly across the UK and Europe. Powering our growth is an industry-leading team across product development, technology, business intelligence, manufacturing, logistics, digital marketing, and more. Together, we’re proud to deliver premium value and an unrivalled experience to millions of customers globally.
What We're About
Written by the company
- Customers at the Heart of Everything
- Whatever type of help or support you need, we are a team of real humans (not robots!) ready to help you and on hand to assist. For priority service, please email us directly on helpdesk@proteinworks.com or call us on 01928 571677. This is the fastest way to reach us if you need help with an order - and helping is what we most like to do! Do please do get in touch. Our Customer Experience team are live Monday to Friday between 8am and 5:45 pm. During these hours, you'll be able to connect with us directly over email, Live Chat, or speak with us on the phone. Whatever is easiest for you. If you'd like to get in touch with us on Saturday or Sunday, please send us as email or DM and a member of our team will be with you as soon as possible. If you ever need help with your nutrition and/or have any questions about any of our products in the context of your lifestyle and diet, we'd love to help you too. We're looking forward to connecting with you!"
- Taste & Innovation
- All our products, including our shakes, use 100% premium-grade ingredients. Quality is never something we skimp on. Flavours and ingredients are selected not only for their origins and purity, but also for their ability to pass various stringent tastebud profiling tests. This is a process devised by our team of nutritional experts. Think of it as the right of passage for each and every ingredient – if an ingredient doesn't raise the nutritional profile of a product and create an amazing flavour experience for our customers, then we simply don’t use it. This approach ensures we always work to the highest standards and offer you delicious premium products that keep you coming back for more.
- Premium Quality
- All our products, including our shakes, use 100% premium-grade ingredients. Quality is never something we skimp on. Flavours and ingredients are selected not only for their origins and purity, but also for their ability to pass various stringent tastebud profiling tests. This is a process devised by our team of nutritional experts. Think of it as the right of passage for each and every ingredient – if an ingredient doesn't raise the nutritional profile of a product and create an amazing flavour experience for our customers, then we simply don’t use it. This approach ensures we always work to the highest standards and offer you delicious premium products that keep you coming back for more.
- Exceptional Service
- We are committed to delivering exceptional service to our customers around the world, ensuring a seamless experience from the moment they visit our website to when they receive their parcel, taste our products, and beyond. At Protein Works, we never settle for 'good enough.' We are committed to excellence and to exceeding our customers' expectations - with every click, every order and every single interaction.
Market Leading Guarantees
Exceptional Quality Means Exceptional Benefits
We are confident in the quality and effectiveness of our products, which is why we offer an industry-leading 180-day money-back guarantee on every product purchased directly from our website.
Customers have up to 180 days to return a product, with the condition that they notify us within 90 days if they wish to initiate a return.
For more details, please refer to our website’s Terms & Conditions regarding our Returns & Refund Policy.
Contact info
Protein Works, PW Campus, 33 Speke Boulevard, L24 9HZ, Speke, United Kingdom
- +44 1928 571 677
- If you're looking for help with an order, have a question, or need priority service, please email us at helpdesk@proteinworks.com. We're a team of real human beings (not robots!) and would love to hear from you.
- theproteinworks.com
4.7
Excellent
54K reviews
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Avoid! Really poor aftercare
The products i got were really good however i got a shake bottle that leaked and the aftercare on this has been horrendous! I have been fobbed off time after time! Will be taking my business else where going forward! You need to do better after taking peoples money
13 October 2026
Reply from Protein Works
Hi Ranjit,
Thank you for your feedback. We’re sorry to hear that your experience with our aftercare hasn’t met your expectations. Following your initial contact, we arranged a replacement Active Shaker, which is one of our best-selling designs, before arranging a replacement of your original Sleekster shaker in line with your preference.
We’re sorry for the frustration caused by the back and forth and have reached out privately to offer further support. We appreciate your feedback and the opportunity to improve your experience.
Alexa
Reply from Protein Works
Hi Junaid,
We are so pleased to hear that you are happy with our great value, delicious flavours, and the speed of our delivery. Thank you so much for taking the time to share your wonderful feedback with us!
Thanks for choosing Protein Works
Louis
I really liked the chocolate and…
I really liked the chocolate and vanilla protein powder. The bannana is not very nice but all powders mixed really well leaving no lumps behind
12 October 2026
Reply from Protein Works
Hi Kieron,
We’re glad to hear that you’re enjoying the majority of our flavours!
We also appreciate you sharing your feedback, as it helps us continue to improve our range. Thank you for taking the time to leave us a review.
Thanks for choosing Protein Works
Louis
Great product.
Easy ordering, fast delivery.
1200g and 40 servings out does other brands.
Also Competitive prices.
Let's not forget the great taste.
18 October 2026
Reply from Protein Works
Hi Steven,
We’re delighted to hear that you found the ordering process straightforward and that your order arrived promptly.
It’s also great to know that you’re happy with the portion sizes, value for money and taste of our products. Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Terry,
We are delighted to hear that you enjoyed the delicious flavor, experienced speedy delivery, and found our pricing to be great! Thank you so much for sharing your wonderful feedback with us.
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi DAVID,
We are delighted to hear that you are enjoying the pleasant taste and smooth consistency of our product. Thank you so much for taking the time to share your wonderful feedback with us!
Thanks for choosing Protein Works
Louis
I feel constantly hungry & needed to…
I feel constantly hungry & needed to lose weight. I have only been using the product a few weeks but it is working. I am not constantly going to the fridge
18 October 2026
Reply from Protein Works
Hi Monica,
We are happy to hear that our product is helping you manage your appetite and support your weight loss goals. We appreciate you sharing your positive progress with us, and we hope our product continues to assist you on your journey.
Thanks for choosing Protein Works
Louis
Great shakes. Fast delivery. Good price.
Love these shakes and flavours. Very convenient meal replacements designed for calorie-controlled and weight management. For all the brands around, these are the chosen ones for me.
8 October 2026
Reply from Protein Works
Hi Maria,
We’re delighted to hear that our shakes and range of flavours have become a firm favourite of yours.
It’s great to know they’re a convenient addition to your routine and support your personal goals. Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Great.........
18 October 2026
Reply from Protein Works
Hi Kane,
We’re glad to hear you’re happy with our products! Thank you for taking the time to leave us a review.
Thanks for choosing Protein Works
Louis
Well worth every penny !
18 October 2026
Reply from Protein Works
Hi Sally,
We’re delighted to hear that you feel our products offer great value for money! Thank you for taking the time to leave us a review.
Thanks for choosing Protein Works
Louis
Likely never to change supplier
Great tasting, smooth mixing, good vegan protein shake options. Really happy with products and value for money. Likely never to change supplier.
16 August 2026
Reply from Protein Works
Hi Melanie,
We’re delighted to hear that you’re enjoying our plant-based range and are happy with the variety and value we offer.
It’s wonderful to have your continued support, and we really appreciate you taking the time to share your feedback with us!
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Phil,
We are so pleased to hear that you are happy with your recent order and that you received it quickly. Thank you for taking the time to share your positive feedback!
Thanks for choosing Protein Works
Louis
Excellent products
Excellent products, good delivery, always packaged well. Extremely helpful when I had a problem, would highly recommend.
23 October 2026
Unprompted review
Reply from Protein Works
Hi Donna,
We’re delighted to hear that you’re happy with the quality of our products, the care taken with packaging and the speed of our deliveries.
It’s also great to know that our team was able to assist you when needed. Thank you for recommending us and taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Five stars for the product I ordered
Five stars for the product I ordered. No issue there. But the USELESS! delivery company(I think this one was Amazon) left it on a public highway OUTSIDE! Our gate. It was there for about twelve hours and thankfully wasn’t stolen. We live in a nice area, so that’s lucky. Your product is fine. Just change the useless wankers that deliver it.
9 October 2026
Reply from Protein Works
Hi Tom,
We’re pleased to hear that you’re happy with the quality of our products, but we’re sorry to hear that your parcel was left in an unsuitable location.
We completely understand your concerns and appreciate you bringing this to our attention. While deliveries are handled by third-party couriers, we’ll pass your feedback on to the relevant team for review.
If you’d like to discuss this further, please get in touch with our customer experience team via our website, and they’ll be happy to assist. Thank you for taking the time to share your feedback with us.
Thanks for choosing Protein Works
Louis
Great product fast delivery x
15 October 2026
Reply from Protein Works
Hi Thalia,
We appreciate your positive feedback! We're delighted to hear that you enjoyed the speedy delivery and our great product. We're glad you had a wonderful experience.
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Leonard,
We are absolutely delighted to hear that you enjoyed both our customer service and the delicious flavour of our products. Thank you so much for taking the time to share your wonderful feedback with us!
Thanks for choosing Protein Works
Louis
Reply from Protein Works
Hi Cat,
We appreciate your positive feedback! We're delighted to hear that you enjoyed the speedy shipping and our great product. We're glad you had a wonderful experience.
Thanks for choosing Protein Works
Louis
Milkshake
So it's the 1 at product out of 4 that actually taste like milkshakes and not flavoured milk. I never recommended but really good product.
9 October 2026
Reply from Protein Works
Hi Daniel,
We’re delighted to hear that you’ve found a product you really enjoy and that the taste and texture have impressed you! Thank you for taking the time to share your feedback with us.
Thanks for choosing Protein Works
Louis
The number one protein company in the game!
The number one protein company in the game. Great products great customer service fast shipping. Highly recommend.
26 October 2026
Unprompted review
Reply from Protein Works
Hi Liam,
We’re delighted to hear that you’re happy with the quality of our products, the service you’ve received and the speed of our deliveries. Thank you for recommending us and taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
Great service promptly dealing with…
Great service promptly dealing with missing order!
26 October 2026
Unprompted review
Reply from Protein Works
Hi Gavin,
We’re pleased that our team was able to resolve your delivery issue promptly! Thank you for taking the time to share your feedback.
Thanks for choosing Protein Works
Louis
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