Brilliant store. Is always a joy to shop with you authentic Japanese and Chinese cards and shipping is always very fast. Truly recommend
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Great assortiment of items available. Quick and easy checkout and fast tracked delivery for what was bought. Nicely packaged and even extra sticker were put in the box. Most definitely will order som... See more
Company replied
I have made several orders now with The Poké Store and I can’t rate them highly enough, they are very reasonable and competitive with their prices and my orders always arrived quickly and secure. Thei... See more
Company replied
First time using this company and so pleased I've gone through the effort of setting up a Trust Pilot account just so I can leave the positive feedback. Ordered Sunday on a bank holiday weekend and a... See more
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Company details
Written by the company
Your Pokémon TCG Specialist | UK Based | Free Delivery £30+ 🚚 | Join Poké Club for Exclusive Perks & Discounts
Contact info
United Kingdom
- contact@thepokestore.co.uk
- thepokestore.co.uk
4.6
Excellent
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Will be back for more!
Great price for what I ordered, good communication while shipping, quality products sent carefully.
25 August 2026
Reply from The Poké Store
Hi Symone,
Thanks so much for taking the time to leave us such a great review! 😊 It’s always wonderful to hear that you’re happy with your experience at The Poké Store.
We really appreciate your support and look forward to welcoming you back again soon!
Kind regards,
Igor | The Poké Store
Brilliant store
Brilliant store. Is always a joy to shop with you authentic Japanese and Chinese cards and shipping is always very fast. Truly recommend
28 August 2026
Reply from The Poké Store
Hello,
Thank you so much for your lovely review! 😊 We really appreciate your support and are delighted to hear you had a great experience with us. Hope to see you back at The Poké Store again soon!
Kind regards,
Igor | The Poké Store
Great product selection and well priced
30 August 2026
Reply from The Poké Store
Hi Paul,
Thanks so much for taking the time to leave us a review! It means a lot to us, and we’re so glad you had a great experience. We look forward to welcoming you back to The Poké Store!
Many thanks,
Igor | The Poké Store
Reply from The Poké Store
Hello,
Thanks so much for taking the time to leave us a review! We really appreciate your support and hope to see you back again soon! 😊
Many thanks,
Igor | The Poké Store
Always great on delivery time and…
Always great on delivery time and products well packaged
28 August 2026
Reply from The Poké Store
Hi Gerard,
Thank you for your lovely feedback! It means a lot to us, and we’re really glad you had a great experience. We look forward to your next order! 😊
Many thanks,
Igor | The Poké Store
Reply from The Poké Store
Hi Eric,
Thank you so much for the review. We really appreciate it and look forward to your future orders! :)
Many thanks,
Igor | The Poké Store
They ship the order out swiftly
They ship the order out swiftly. The booster boxes i have orderd so far all come bubble wrapped and sealed. Genuine pokemon products. The pike store is fair priced not ott like some, and i have ordered different sets of booster boxes all handled with the same care. Ill be using them again in the future, and i would highly recommend to others.
31 July 2026
Reply from The Poké Store
Hi Kieran,
Thank you for taking the time to share your feedback! We're delighted to hear you enjoyed your experience. Your support means a lot to us, and we can't wait to welcome you back for another Poké fix soon!
Kind regards,
Igor | The Poké Store
Absolutely fantastic company.
Having ordered a couple of times now I’m happy to say how amazing this company is. Great service, genuine, sealed cards and very quick delivery. Honestly couldn’t be happier.
29 June 2026
Reply from The Poké Store
Hi Kevin,
Thank you so much for your review! We really appreciate your support and look forward to welcoming you back again soon!
Kind regards,
Igor | The Poké Store
Easy and super quick delivery
Easy and super quick delivery! Absolutely love the Chinese gem packs! Second order now and will order again! Thank you!! 😀
10 July 2026
Unprompted review
Reply from The Poké Store
Hi Dixxie,
Thank you so much for leaving this positive review! We really appreciate it. As a small business, reviews like yours mean a lot to us and truly help us grow.
We hope to see you back again soon. 😊
Kind regards,
Igor | The Poké Store
Amazing
Amazing customer service, fast and safe delivery! Super happy with my experience and i appreciated the free stickers added to my order! Will be ordering again ☺️
3 July 2026
Unprompted review
Reply from The Poké Store
Hi Magda,
Thank you so much for your wonderful feedback! We're delighted to hear you had a great experience with us. We truly appreciate your support and look forward to welcoming you back again soon! :)
Kind regards,
Igor | The Poké Store
Fast delivery, sealed booster box
Bought a few Japanese booster boxes from them on several occasions. Delivery was fast, boxes were sealed and in good condition. Got some decent pulls. Definitely buying from them again.
16 June 2026
Unprompted review
Reply from The Poké Store
Hi Mark,
Thanks so much for the awesome feedback! We’re really happy you enjoyed your experience with us. Wishing you plenty more great pulls ahead, and we hope to have you back again soon!
Kind regards,
Igor | The Poké Store
Worth every penny
Great assortiment of items available. Quick and easy checkout and fast tracked delivery for what was bought. Nicely packaged and even extra sticker were put in the box. Most definitely will order some more in future.
And if you are short on money, you wil be given options for other payments too!
29 May 2026
Reply from The Poké Store
Hi Maruta,
We're so grateful for your kind words! Knowing that you enjoyed your experience with us truly makes our day. Thank you for your support, and we can't wait to welcome you back again 😊
Kind regards,
Igor | The Poké Store
Class service as always.
Class service as always.
Very happy with my latest order. I had messed the order up as I didn't add the discount correctly. I contacted them and within the next hour it was all sorted.
Highly recommend this shop for Pokémon cards. Looking forward to my next purchase!
28 May 2026
Reply from The Poké Store
Hi Kyle,
Thank you so much for your support! We truly appreciate it. We'll always strive to make shopping with us the best experience possible. 😊
Kind regards,
Igor | The Poké Store
Fast, reliable and attractive prices
Fast delivery, reliable customer support and attractive prices
27 May 2026
Reply from The Poké Store
Hi Thomas,
Thank you so much for leaving this review! We really appreciate it and hope you’ll be back soon 😊
Kind regards,
Igor | The Poké Store
Great place to buy from
Very easy website to use, very reasonable prices, and they have fantastic customer service. I would definitely buy from them again!
28 May 2026
Unprompted review
Reply from The Poké Store
Hello,
Thank you so much for leaving this review! We really appreciate it and hope you’ll be back soon 😊
Kind regards,
Igor | The Poké Store
Fantastic! Would recommend to everyone
I have made several orders now with The Poké Store and I can’t rate them highly enough, they are very reasonable and competitive with their prices and my orders always arrived quickly and secure. Their customer service is also top tier. I would recommend their Poké Store Series 1 Booster packs, I’ve bought quite a few and have had two god packs with 5 Art Rare cards in. I would recommend them to anyone who collects pokemon cards, and I can’t wait to place my next order 👍🏻
28 April 2026
Reply from The Poké Store
Hi Nathan,
Thank you so much for your continued support and for taking the time to leave such a great review! It truly means a lot to us. We’re delighted to hear you’ve been enjoying our exclusive booster packs, and we’re incredibly grateful to have loyal customers like you as part of our community. We’ve got plenty more exciting products and surprises on the way, and we can’t wait to share them with you!
Best regards,
Igor | The Poké Store
Very fast delivery and was at a very…
Very fast delivery and was at a very competitive price. I Will definitely use again!
6 May 2026
Reply from The Poké Store
Hi Harry,
Thanks so much for the review — we really appreciate you taking the time to leave it! As a small business, it means a lot to us. We're always working to stay competitive, and we’re planning to expand into other product lines soon, so definitely check back with us in a few weeks.
Kind regards,
Igor | The Poké Store
It’s good and delivery quickly
28 April 2026
Reply from The Poké Store
Hi Shui Fai,
Thanks so much for your support! We’re happy you enjoyed your order and hope to have you back with us again very soon.
Kind regards,
Igor | The Poké Store
A scam website that doesn’t send your order.
I ordered a ninja spinner booster box but it hasn’t been delivered despite getting an email saying it has and I’ve contacted support and they won’t help me so I believe this website is a scam so steer clear unless you want to pay to get nothing. What they have said in the reply is false and the fact that they are blatantly lying is disgraceful and it’s company’s like this one that are making this hobby incredibly frustrating.
15 April 2026
Unprompted review
Reply from The Poké Store
Hello,
Unfortunately, while we understand your frustration, your review is factually incorrect. Your order was delivered within the stated timeframe and, for anyone wishing to verify this themselves, the tracking number is: YA880013815GB.
You reported that the parcel was “nowhere to be found” on your property, and we responded within minutes offering assistance and support with the claims process. As our Royal Mail service is handled through Shopify, any claim of non-delivery requires the customer to sign a “Declaration of Non-Receipt” form. This is a legally binding document and is required before we can proceed with compensation or issue a full refund.
We have successfully resolved many cases like this for other customers without issue. However, for reasons you have not explained, you refused to sign the document required to move the process forward.
Unfortunately, judging by your review history, this does not appear to be an isolated issue. It is disappointing that reviews containing demonstrably false information are permitted to remain on Trustpilot.
Best regards,
Igor | The Poké Store
Would recommend and use again
First time using this company and so pleased I've gone through the effort of setting up a Trust Pilot account just so I can leave the positive feedback.
Ordered Sunday on a bank holiday weekend and already here on Wednesday. The quality of the freebie folder is insane, so much so that I'm thinking of moving everything out of my 151 Folder. Will definitely recommend and seriously considering the monthly subscription.
5 April 2026
Unprompted review
Reply from The Poké Store
Hi Christian,
Thank you so much for your order and for taking the time to leave us a review! Reading such positive feedback truly makes our day and motivates our team to keep providing the best service possible. We really appreciate your support.
Thanks again, and we look forward to welcoming you back!
Kind regards,
Igor @ The Poké Store
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