The Pokestar Reviews 1,566

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 530 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and efficient, often highlighting the quick trade process and smooth user experience. Many appreciate the ability to customize their products and the helpfulness of the staff, who are described as friendly, patient, and professional. Reviewers frequently mention the excellent customer service, noting prompt responses and a willingness to go above and beyond. However, some people mentioned receiving an error code when attempting to transfer a purchased Pokémon to Pokémon Home, indicating an issue with the item's validity or origin. Additionally, a few customers found some of the terminology and acronyms confusing.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, ease of use, and... See more

Product

People report positive experiences with the product. Customers praise the speed and efficiency of the... See more

User experience

Consumers find the user experience to be positive, highlighting the fast, simple, and easy process. Many... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently highlight the staff's... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Customers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Who isn't hesitant about this sort of thing? But, since Scarlet/Violet require so much JUST to fill out the Pokedex, I decided to cave and purchase the opposing legendary and a few items. Not only... See more

Rated 5 out of 5 stars

My experience is great with the website how thoroughly easy it is to manage and maneuver around through things, then you got a fast paced trade. Not only when something isn’t right they are quick I re... See more

Rated 5 out of 5 stars

Quick and fair price and easy to understand what to do with what seems to be an actual person on other end of the chat. Got a pokemon I’ve always wanted (shiny charizard) that I simply don’t have the... See more

Rated 5 out of 5 stars

Fast, quick, and easy!! Even gotta free Pokémon of my choice (excludes Mythical, Legendaries, and Alphas), BUT was definitely still worth it. Definitely gonna shop here more!


Company details

  1. Gaming service Provider
  2. Game Store

Written by the company

Get your dream Pokémon in Legends Z-A and Scarlet & Violet—fast. We offer instant delivery of Shiny Pokémon and rare items with full customization options. Whether you're a collector or a competitive trainer, you can personalize everything from stats and abilities to OT and held items. Every Pokémon is carefully prepared by our trusted team to ensure quality, accuracy, and legitimacy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Timely Support Staff

Was hesitant at first because my internet timed out on the initial link code but the support team sent me a new one and the deal was done in 5 mins. For only $5 its pretty good value, wasn’t tryna get pokemon shield just to get regigas

21 March 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for sharing your experience! We're glad our support team could quickly provide a new link code and complete the trade for you. We always aim to keep Pokémon trades fast and straightforward so players can get the Pokémon they need without having to buy another game. Enjoy your Regigigas, and we appreciate you choosing Pokestar! ⭐

Rated 5 out of 5 stars

Fast

Fast, easy and friendly service

19 March 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for your review! We're happy to hear the service was fast, easy, and friendly. Our goal at Pokestar is to make Pokémon trading simple and smooth so trainers can quickly get the Pokémon they need. We truly appreciate your support and hope to help you again on your next Pokémon adventure! ⭐

Rated 5 out of 5 stars

My son loves this game and getting the…

My son loves this game and getting the Pokemon he wanted was a breeze and quick trades made to order

19 March 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for the kind review! We're really glad to hear your son got the Pokémon he wanted and that the trade was quick and easy. Our team works hard to make custom Pokémon trades simple and fast so players can enjoy their adventures without the long grind. We truly appreciate your support and hope your son continues to have fun playing! ⭐

Rated 5 out of 5 stars

This is a great website if you want to…

This is a great website if you want to fill your Pokédex,needing help during your game play process or if you have a just want to indulge into your fantasy’s. It gives you an idea of how it would be to have your very own Pokemon you always wanted.they provide courtesy and always go above and beyond. If you haven’t use them give them a try you won’t regret it.

26 February 2026
The Pokestar logo

Reply from The Pokestar

Thank you for the amazing review! We're really happy to hear that you had such a positive experience with Pokestar. Helping players fill their Pokédex, get the Pokémon they’ve always wanted, and enjoy their gameplay even more is exactly what we aim to do. Our team always tries to provide friendly service and smooth Pokémon trades so trainers can focus on enjoying their adventures. We truly appreciate your support and recommendation! ⭐

Rated 5 out of 5 stars

Customer service was AMAZING!!!

Customer service was such an awesome help! They included a free Pokemon of my choosing, and a minor mistake of the wrong gender was amended immediately without any quarrel! I will definitely be using Pokestar again in the future!

15 March 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for the wonderful review! We're really glad our support team could help and quickly fix the gender mix-up. Making sure customers receive exactly the Pokémon they want is always our priority. We're also happy you enjoyed the free Pokémon bonus. We truly appreciate your support and look forward to helping you again on Pokestar in the future! ⭐

Rated 5 out of 5 stars

Amazing fast accurate experience

Amazing fast accurate experience

15 March 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for the great feedback! We're glad your experience was fast and accurate. Our team works hard to make Pokémon trades quick and reliable so players can get exactly what they need without delays. We appreciate you choosing Pokestar and hope to help you again soon! ⭐

Rated 5 out of 5 stars

Awesome experience and got the Pokemon…

Awesome experience and got the Pokemon I wanted no issues.

15 March 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for the great review! We're glad everything went smoothly and that you received the Pokémon you wanted without any issues. Our team always aims to make Pokémon trades quick and reliable so trainers can enjoy their games without hassle. We appreciate your support and hope to see you again at Pokestar! ⭐

Rated 5 out of 5 stars

I had some connection issues they were…

I had some connection issues they were patient and waited over an hour for the system to reconnect. Fantastic customer service

12 March 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for the kind review! We're really glad everything worked out in the end. Connection issues can happen sometimes, but our team is always happy to be patient and make sure the trade is completed properly. Providing reliable support and helping trainers get the Pokémon they want is always our goal. We truly appreciate your support! ⭐

Rated 5 out of 5 stars

Very excellent team of people

Very excellent team of people. They work with you and make sure you’re a 100% satisfied customer. Have done 3-4 orders with them already within a week. I am hooked. Definitely recommend
.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Best seller there is.

Best seller there is.
The rest is all using hacked Pokemons.
Bought a shiny arceus and were able to transfer it to Pokemon home for the first time.

28 February 2026
Unprompted review

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