Theplasticman Reviews 

7,508
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 758 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exact millimetre measurements, high quality durable materials, and careful protective packaging that ensures items arrive safely in perfect condition. People also mention that placing orders online is very simple through straightforward menus, and custom products are manufactured and delivered promptly just as expected. Some reviewers were not happy with delivery delays, staff shortages holding up orders, and occasional communication issues regarding when items were ready. A few people also noted that shipments took considerably longer than expected to arrive, leading to occasional frustration with the overall fulfillment timeline.

What people talk about most

Product

Reviewers mention positive feedback about product quality and precise custom sizing. Consumers consistently... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrivals and secure packaging.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are cut accurately to... See more

Service

Clients share positive opinions on service, highlighting great communication and brilliant assistance from... See more

Order

Consumers find orders to be a very positive experience, highlighting simple transactions and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Replaced a glass frame with acrylic measuring almost a square metre.... so not small by any means. Took exact measurements to the nearest millimetre. Perfect fit, very cost effective. Took just a few... See more

Rated 5 out of 5 stars

Perfect, any size or colour you could want, great delivery, excellent packaging & good communication. I ordered a top for my plastic rattan coffee table to make it stable & not sag, looks great & can... See more

Rated 5 out of 5 stars

I liked the professionalism, quality of the acrylic panes and the very competitive price! Your fees were 50%+ cheaper than a local firm near where I live in Balham, South London! I don't know how you... See more

Company replied

Rated 5 out of 5 stars

PlasticMan we're very helpful with my order. They kept me informed on the status of my order and between myself and the delivery driver we arranged a very early delivery which benefited both of us.... See more

Company replied



Company details

  1. Acrylic Store

Information provided by various external sources

Online retailer of bespoke plastic sheets and products


Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,508)

705 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and much more…

Excellent service and much more affordable item than many out there.
Was packaged extremely well and prompt delivery after production.

21 July 2026
Unprompted review
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review John, we really appreciate it.

Rated 5 out of 5 stars

Excellent service throughout

Perfect size match. Excellent (and prompt) communication. Amazing quality packaging ensured the two pieces I ordered arrived in perfect condition. Highly recommended.

23 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review Andy, we really appreciate it.

Rated 5 out of 5 stars

Very pleased

Very pleased

22 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review Jacqueline, we really appreciate it.

Rated 5 out of 5 stars

Really well priced

Really well priced. Supplied material really accurately cut to size. It's the second time I've used the plastic man and I will be back again for my next project.

29 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review Steven, we really appreciate it.

Rated 5 out of 5 stars

The perspex sheets arrived very well…

The perspex sheets arrived very well packaged and within the promised delivery timescale.
The sizes were exactly to the measurements I had given. A VERY GOOD RELIABLE COMPANY TO DEAL WITH

28 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review, we really appreciate it.

Rated 5 out of 5 stars

Order process was easy

Order process was easy. Items arrived swiftly & very well packaged. Definitely recommend The Plasticman

4 May 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review Michele, we really appreciate it.

Rated 5 out of 5 stars

Excellent service

Excellent service. Great value and great product. Recommended.

28 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review, we really appreciate it.

Rated 5 out of 5 stars

PlasticMan... Excellent...Thank you

PlasticMan we're very helpful with my order. They kept me informed on the status of my order and between myself and the delivery driver we arranged a very early delivery which benefited both of us.
The price was also acceptable as I had done alot of research before making my purchase.
In all, I will most likely be using PlasticMan again as my project is developing and I am very pleased with the finished look.

23 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review Greg, we really appreciate it.

Rated 5 out of 5 stars

Exactly as ordered

Exactly as ordered, very securely packaged

26 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review Jim, we really appreciate it.

Rated 5 out of 5 stars

Very easy to order online

Very easy to order online, straightforward menus. Item was very well protected for shipment, and arrived in perfect condition. Product was exactly cut to size, and is of great quality.

25 June 2026
Theplasticman logo

Reply from Theplasticman

Thanks very much for the review Chris, we really appreciate it.

Rated 3 out of 5 stars

Not 7 days

Not 7 days. Good product tho’

25 June 2026
Theplasticman logo

Reply from Theplasticman

I'm glad you were pleased with our product Richard & sorry that we weren't able to meet our usual lead time of 7 working days.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look