I have recently purchased a recliner chair. The whole team were friendly, polite & helpful. I didn’t feel any pressure to buy. A lovely experience. Great range of quality recliner chairs on disp... See more
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Review summary
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Great, fuss free service. Order placed, deposit paid, interest free credit agreement sent and delivery arranged just a few weeks after. The 3rd party delivery service was excellent too. Best thing tho... See more
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They have a great range of quality products on display, all under one roof and they give good old fashioned polite and friendly service. We were able to choose a carpet at the same time and hold the p... See more
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My order was received earlier than what was initially stated, wich was great news. The delivery took place a week later and was carefully brought into our home and placed where we wanted it. The... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Living Room Furniture Store
- Mattress Store
- Sofa Store
Written by the company
Discover Wales’ biggest furniture store on one floor, offering over 50,000 square feet of high-quality furniture at affordable prices. Our extensive range includes sofas, dining sets, beds, wardrobes, and home accessories from leading furniture brands - carefully selected to suit every home, lifestyle, and budget. We are a trusted, family-run furniture retailer in The Vale of Glamorgan, South Wales, with over 55 years of experience. Whether you're looking for modern, contemporary, or traditional furniture, our expert team is here to help you create the perfect space. What makes us truly unique is our incredible showroom, set in a historic WWII aircraft hangar - the only furniture store of its kind in the UK! The hangar is believed to have once housed Spitfires during WWII, and while its iconic exterior retains its historic charm, the interior has been beautifully refurbished for a comfortable and inspiring furniture shopping experience. At our core, customer service is our priority. We offer a dedicated after-sales support team, ensuring any service concerns are addressed promptly and efficiently, with minimal hassle to you. Your satisfaction is our mission, and we pride ourselves on offering exceptional service, premium furniture, and unbeatable value. If you’re looking for a reliable furniture store in South Wales, visit us today and discover quality furniture at competitive prices, all under one roof!
Contact info
Unit 1, Retail Area, CF71 7PA, Cowbridge, United Kingdom
- 01446 772927
- customerservices@theplaceforhomesltd.co.uk
- theplaceforhomesltd.co.uk
4.7
Excellent
178 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Very friendly and not pushy staff
Very friendly and not pushy staff
Great choice of furniture
Very competitive prices
Highly recommend
26 January 2026
Reply from The Place For Homes
Thank you so much for your lovely feedback! We’re really pleased to hear you found us very competitively pried, enjoyed the wide choice in our showroom and found our team friendly and not pushy. Thank you for taking the time to share your review.
Friendly and very helpful
23 January 2026
Reply from The Place For Homes
Thank you so much for your lovely feedback, Linda! We’re really pleased to hear you found the team friendly and helpful. We truly appreciate you taking the time to leave a review and hope to welcome you back again in the future
Plenty of choice
Helpful staff. Huge showroom. Good value. Easy to order & arrange delivery. Efficient and friendly delivery people.
20 January 2026
Reply from The Place For Homes
Thank you so much for your lovely feedback! We’re really pleased to hear you enjoyed the wide choice in our showroom and found our team helpful, and that everything from ordering to delivery went smoothly. We really appreciate you taking the time to share your review.
Wonderful experience from start to…
Wonderful experience from start to finish restored my faith in independent furniture retailers
14 October 2025
Reply from The Place For Homes
Thank you very much for taking the time to leave such a wonderful review, Richard. We’re delighted to hear that your experience from start to finish was such a positive one and that we were able to restore your faith in independent furniture retailers! Feedback like this means a great deal to our whole team, and we truly appreciate your support. We hope you continue to enjoy your furniture for many years to come.
No Customer after sales service
We were, in our opinion delivered a 3 seater sofa off the shop floor. The 2 seater was like new. We spoke to Rhys the Customer Service Manager, who was extremely rude, abrupt and totally unhelpful. Absolutely no intention of maintaining any customer care or support after sale. Definitely the worst buying experience we’ve ever had. We’re stuck with a 3 seater reclining leather sofa that’s looked haggard from 3 weeks after delivery.
12 August 2025
Unprompted review
Reply from The Place For Homes
Thank you for taking the time to share your feedback, Amanda. We’re genuinely sorry to hear that you feel disappointed with your experience, as this is never our intention.
To provide some clarity, both the 3-seater and 2-seater sofas supplied were brand-new items delivered directly from our warehouse stock. They were not shop floor models and had not been used or displayed prior to delivery. We fully understood your concerns and took them seriously from the outset.
As part of our aftersales process, we arranged for an independent technician to visit and assess the sofa. Following their inspection, they confirmed there were no faults present and that the appearance described was consistent with natural settlement of the internal fillings, which can occur in the early weeks of use with upholstered furniture.
In an effort to provide reassurance and reach a resolution, we also discussed alternative options, including the possibility of swapping with a shop floor model if that would provide reassurance. Unfortunately, this option was declined at the time.
We always aim to act fairly, transparently, and professionally, and we do not take feedback like this lightly. Should you wish to discuss the matter further, we remain open to doing so and would encourage you to contact us directly.
mirror
Very good service,rang company for information on a wall mirror,very helpful and confirmed mirror would be delivered in time for Xmas received within 3 days . Price very good. would use again. Angela
15 December 2025
Unprompted review
Reply from The Place For Homes
Thank you so much for your lovely feedback, Angela! We’re really pleased to hear you were happy with the service and the information provided, and that your mirror arrived in time for Christmas. We really appreciate you taking the time to share your review.
Furniture
From ordering to delivering everything was a good experience. I was kept informed and the delivery lads were careful and accommodating with my requests. As a repeat customer I can highly recommend the company.
2 October 2025
Reply from The Place For Homes
Thank you so much, Brenig, for your lovely feedback and for choosing us again! We’re so pleased to hear that everything went smoothly from ordering through to delivery, and that our team kept you informed and accommodated your requests. We really appreciate your continued support and recommendation, and we hope you enjoy your new furniture!
Delivery delayed by Places for Homes
Delivery was great once delivery date and time specified. However, it took several weeks from item being delivered to company before being delivered to my home by third party supplier. Had to email to chase up delivery details.
20 August 2025
Reply from The Place For Homes
Hi Mrs Flack, thank you for your review.
Just to clarify, as per our records we emailed you on 29th July to confirm that the goods would fit through your doorways fully assembled. If not, we would have disassembled the order and then reassembled it in your home. The order was then collected and delivered to you on 6th August.
We're sorry that you feel that this was an unacceptable length of time, however, we wanted to ensure that the goods would fit in your property.
Either way, we’re glad to hear that once the delivery date and time were arranged, everything went well.
I have just ordered a sofa and chair…
I have just ordered a sofa and chair and I wanted to compliment The Place for Homes on their exceptional customer service. Nothing was too much trouble and they made the purchase process very easy with clear information regarding delivery times and options. Thank you
17 September 2025
Unprompted review
Reply from The Place For Homes
Thank you so much Debbie, for your kind words and for taking the time to share your experience. We’re delighted to hear that you found the process easy and that our team was able to provide the clear information and support you needed.
We truly appreciate your recommendation and look forward to delivering your new sofa and chair soon. If you need anything in the meantime, please don’t hesitate to reach out.
Double check what you order is correct
Hi I made the mistake of ordering a theo chair not a leo chair from this website - i found the mistake out immediately on delivery as it didnt match the sofa i had and on ringing up. I was abruptly told er nothing we can do its a bespoke item ? which left me with a non matching chair at over £800 - good job the manufacturers were much more helpful.
10 September 2025
Reply from The Place For Homes
Hello Lisa,
Thank you for taking the time to share your feedback. We are sorry to hear that you are disappointed with your order. As the chair was made-to-order, this does make it very difficult for us to amend or exchange items once they have been confirmed, as outlined in our terms and conditions.
That said, your satisfaction is very important to us, and we truly want you to be happy with your experience. We will make sure to raise your comments internally so we can review and improve wherever possible.
This was a great shopping experience…
This was a great shopping experience from start to finish. We wanted to purchase a nest of glass coffee tables and this compact trio fitted perfectly in our lounge.
Delivery was on time and the delivery team kept us informed. Tables were packed to full protection almost crated and the tables arrived in perfect condition. We are enjoying using them!!
2 September 2025
Reply from The Place For Homes
Thank you so much for your wonderful feedback Susan! We're delighted to hear that your new glass coffee tables are a perfect fit for your lounge and that the delivery process went smoothly. It’s great to know you’re enjoying them already. We truly appreciate you taking the time to share your experience and look forward to welcoming you back in the future.
Delivery was on time and as expected
Delivery was on time and as expected. Drivers were polite and helpful. Part of my delivery was delivered built and the drivers assisted me by attaching the feet to the remaining items. Extremely pleased with my purchase. Will definitely recommend A Place for Homes.
14 August 2025
Reply from The Place For Homes
Thank you so much for your 5-star review! We’re delighted to hear that your delivery arrived on time and that our drivers were polite and helpful. It’s wonderful to know you’re extremely pleased with your purchase. Your recommendation means a lot to us!
Second kitchen island purchased
Second kitchen island purchased. Both delivered on time. Very good units but backs flimsy. This is reason bought second to put them back to back.
14 August 2025
Reply from The Place For Homes
Thank you so much for your 5 star review John! We’re delighted to hear that both of your kitchen islands arrived on time and that you’re happy with the units. We also really appreciate your feedback regarding the backs of the islands and will be sure to pass this on to LPD Home. Your continued support means a lot to us.
Reply from The Place For Homes
Thank you so much for your 5 star review Paul! We’re delighted to hear that your order arrived quickly and that you’re happy with the product. Your recommendation means a lot to us.
Excellent service
Wide selection, helpful staff, delivered and assembled and all packaging taken away.
9 June 2025
Reply from The Place For Homes
Thank you so much for your review, Edward! We’re delighted to hear that you were happy with the wide selection, our helpful team, and the delivery and assembly service. We really appreciate your feedback and hope you enjoy your purchase!
Reply from The Place For Homes
Thank you for your review, Vera! We’re so pleased to hear your order arrived on time and that you’re happy with the product.
Customer extremely satisfied
I have to complete a review for...The Place For Homes...we have made purchases here over a period of time and am always more than satisfied with the assistance from Rhys and his sales team. On this occasion we had an issue with the colour of our new leather 2 seater and 3 seater suite, I thought the colour was lighter than it was, when I had viewed it in the showroom and on delivery was rather disappointed with the colour as it seemed much darker.
I was given amazing help and advice by Rhian and a number of incredible options to satisfy me..superb customer service.
Also, need to mention the 2 delivery men, both were incredibly polite, professional and courteous. Great team work, much appreciated. Why go anywhere else?
Incredible family business on the doorstep.
7 August 2025
Unprompted review
Reply from The Place For Homes
Thank you for your detailed and thoughtful review, Anne! We’re delighted to hear that Rhys, Rhian, and our delivery team could provide such a positive experience for you. It’s wonderful to know we could resolve the issue and leave you so satisfied.
Your support means the world to our family business, and we look forward to welcoming you again in the future.
Highly recommend!
Delivery was easily sorted. Had my wardrobes put together and the guys were very nice and did the work fast!
23 July 2025
Reply from The Place For Homes
Thank you so much for your kind review Natasha! We're glad to hear that everything went smoothly with your delivery and assembly. We’ll be sure to pass your compliments on to the team. We really appreciate your recommendation!
Excellent stock selection, and staff more than helpful
All the staff involved were excellent, the salesman made us feel comfortable, he left us to make our choice without being pushy, helpful, polite and professional. The secretary who phoned was polite and helpful. The two delivery drivers certainly entertained us, again polite, helpful and humerous, brought a smile to our faces, thank you. The chairs we purchased came early, a nice surprise. A pleasure to deal with everybody involved.
23 July 2025
Reply from The Place For Homes
Thank you for your detailed and thoughtful review Ian! It’s fantastic to hear that you had such a positive experience with our team. We’re so pleased we could help you find exactly what you needed. Thanks again for your support!
Lovely tables well made and great…
Lovely tables well made and great service and communication
18 July 2025
Reply from The Place For Homes
Thank you for taking the time to leave us such a great review Mark. We're really pleased to hear you're happy with the tables and the service you received. If you ever need anything else, we’re always here to help!
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