I got a quotev and was generally happy until a friend told me I'd be in for a ride so I decided to cancel before the policy starts. I sent emails and whatsapps as per their communication before. N... See more
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Massive shout out to the folks at The Pineapple for an amazing customer service experience, going out of their way after business hours to ensure prompt purchase and delivery of an item. Even popped s... See more
Loved the packaging! Got my package in record time even though courier post was backed up. Stickers were lovely as well as the lollies, will be buying all my vape necessities from here
Fast delivery, exactly what I ordered. But wait, there's more... the Pineapple lump (singular due to a hot courier van, i'm guessing) was a nice thought. Ate it anyways ;)~
Company replied
Company details
Information provided by various external sources
The Pineapple was created with the hope of supplying our customers with high quality vaporisers and other accessories. We aim to be responsible in our dealings with our customers while providing a professional and friendly service. Our products are imported from Canada, Germany and USA and stored locally in Tauranga, New Zealand so we can ship to you quickly.
Contact info
30C Eleventh Avenue, Tauranga, 3110, Tauranga, New Zealand
- help@thepineapple.co.nz
- thepineapple.co.nz
1.4
Bad
47 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Outstanding service
Good’s arrived in less than 48 hours, amazing communication, packaged nicely with freebies!
24 April 2020
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Very happy
Very happy, arrived quick, great customer service, friendly people and an excellent product.
24 April 2020
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Excellent service
24 April 2020
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Awesome customer service
Awesome customer service. Really enjoy the product. Highly recommend.
24 April 2020
Unprompted review
Great service, Awesome company.
Great service, perfect product. Will recommend. Tim was easy to communicate with and went above and beyond.
13 April 2020
Unprompted review
Speedy delivery:)
27 February 2020
Unprompted review
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