First Time buying our regular pain medication for our rabbit from this company. The process was really easy to upload our vet prescription. The delivery charge is cheaper than others and the best bit... See more
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Their health, your happiness. Dispensing and supplying pet supplies and pet accessories to the whole of the UK mainland. We have thousands of products for dogs, puppies, cats, kittens and other pets from accessories to veterinary prescriptions. We pride ourselves in professional care and attention to both pet and owner.
Contact info
Unit 7 Stirlin Point, Sadler Court, Sadler Road, LN6 3RG, Lincoln, United Kingdom
- 01522 692231
- contact@thepharmpetco.co.uk
- thepharmpetco.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Fast efficient service!
Site very easy to navigate and…
Site very easy to navigate and prescription was delivered very quickly
Easy, polite and fast
It is easy to place an order online, you can also phone and speak to someone and delivery is very quick
Amazing service ordered for the first…
Amazing service ordered for the first time it was so easy and certainly cheaper than getting from the vets!
Came really quickly very happy will be ordering again
Competitive price and helpful staff.
Competitive price and arrived when stated. Staff helpful when I ordered wrong item.
Great company, quick response
Great company, very quick to respond and sort any issues. Quick delivery. Will definitely be using them for my dogs future meds.
Love PharmPet
Love PharmPet! They are so quick at sending your order. I do not use anyone else. Prices are competitive. Its easy to pop a prescription through for my cat. Thank you team!
Great company
Great company, when my vet messed up they helped me sort it out, very good at sending the medication promptly
Excellent
Excellent, diligent, conscientious and reliable service. Very quick delivery too.
Great online Pet pharmacy
Ordering was easy with just a few pet details and the product was dispatched really quickly .
Perfect transaction x
Always efficient & Quick
Always efficient, quick delivery, best prices. They even went above & beyond, as when my delivery went astray, & I was panicking as I was running out of the medication, PharmPet sent me out a replacement med straight away, no quibble, thank goodness as my cat needed her meds urgently. Brilliant service.
Excellent all round.
Ordered Librela solution for my Lurcher. Very quick delivery. Excellent packaging. Great product.
Avoid Avoid Avoid this company!
I usually order prescription from another pet pharmacy so this is the first time I used this the PharmPet company. Oh my God never have I been involved a company that customer service is utterly disappointing and incompetence at another level. Even my message was not read then deleted, very unprofessional. Not only that have the audacity to say I am not to receive partial refund for one medication where I placed wrong dosage. In the beginning they were saying wait for few days then when few days passed then I asked what is the delay not only that i paid it by paypal so when merchant sent a refund immediately a notification notifies me. So I knew they never even processed a refund so when I probed again then they turn around and say oh we have never charged you fully please send an evidence of the bank statement. I could not believe it, even their account team dared to lie of course I provided the evidence. Only then few days later they issued a refund reluctantly and no apologies or even an email in response to my message. I would never ever order from this company. I even thought for a moment if this company was a scam. Please avoid at all cost ordering from this company. You will go through so many unpleasantries and inconveniences.
Awful company
I ordered pro enzorbs for my dog (no prescription needed).
The delivery charges were quite expensive but I needed them quickly so I paid £5.49 delivery for 24 hour Royal Mail.
Three days later no sign of them or an email saying they had been dispatched.
I emailed company who replied swiftly saying they would dispatch them.
I have them expressed my dissatisfaction with paying nearly £6 for next day delivery for them to say it was next day delivery once they were dispatched and they aim to dispatch as soon as possible.
This should not be advertised as next day if the company can’t be bothered to dispatch them.
AVOID AVOID AVOID
I ordered dog food on Monday January…
I ordered dog food on Monday January 12th. I called on the 19th to find out where my was and was told that it wasn’t dispatched until Friday January 16th. This is extremely poor. I was told that we would receive today, January 20th. We didn’t receive it as it has only got to the depot. Extremely poor service and I will not purchase from them again.
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