We just love all of the Pet Guru products we order . From the scent of the shampoo, conditioning spray, dry shampoo and candles to the benefits to Bella's health the other products like plaque guru, j... See more
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Review summary
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Reviews shaping this summary
My nearly 16 to girl cat hates any powders or tablets and can smell when there's something different in her food a mile off and just turns her nose up, so this was going to be another hit or miss. I'm... See more
The buying process was trouble free and delivery was prompt. I have now been using this product for just over a week and am pleased to say that in this time the dog has not picked up any ticks althoug... See more
Tummy Guru Digestive Powder has made a big difference to our cat. He hasn't had a hairball or been sick since taking taking it. His appetite is better and he really enjoys it sprinkled on his wet foo... See more
Company details
Written by the company
Professional pet care products, designed with both you and your pet in mind, using natural ingredients and carefully developed pet-friendly fragrance families. Designed, developed and produced in the UK.
Contact info
Unit 12 The Cedars, IP14 5PQ, Stowmarket, United Kingdom
- 01449767745
- hello@thepetguru.com
- thepetguru.com
4.7
Excellent
101 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Tummy guru is a hit
I ordered the tummy guru for my cat's digestive issues and thought - he won't eat that!! but how wrong I was. He loves it. Just a sprinkle on the food and he eats it with gusto. I think he knows it's doing him good. After years of vet visits and expensive homeopathy he is doing really well and I'm starting to notice he's putting on weight finally. And the natural flea treatment seems to be improving his coat too without the nasty chemical residues of conventional products. So far I am really impressed.
26 February 2025
Unprompted review
Alternative to chemical products
Needed a natural cure for some unwelcome live fleas on my dog. I had lots of questions about their products and they were answered very promptly despite it being a weekend . They gave me the confidence to buy!
We haven’t seen any more of the critters but to be honest I think we had caught them shortly after he had picked them up.
However, I wouldn’t hesitate to use the company again. I don’t use standard chemical products on my dog.
12 January 2025
Unprompted review
Fast delivery
Fast delivery. Only started using the flea drops on my cat so see how we go.
12 February 2025
Excellent products!
Excellent products!! They smell amazing and the staff are so lovely and friendly!
I recommended to all fur parents!!
12 February 2025
My order way delivered quickly was well…
My order way delivered quickly was well informed by email products smelt divine all round it was an excellent first purchase
10 February 2025
Greatest candles and awesome products.
10 February 2025
Might be too soon to tell but I think…
Might be too soon to tell but I think the flee spray and spot are working to get read of our unwanted pests
28 January 2025
Pleased so far thanks
Great thanks, pets don’t mind having these drops on them and they don’t become ill unlike with the chemical ones from the vets.
Too early to tell yet wether they work but they smell nice.
3 February 2025
Only thing that has worked
I've used lots of different flea treatments on our dogs and this is the only product that has made any difference. We used it in conjunction with the spray for soft furnishings and it has solved our flea problem. Natural too, which is great, with a lovely scent.
26 January 2025
Very easy to find what I wanted on the …
Very easy to find what I wanted on the website was packed Very well and safely will use again not seen any fleas on her since her bath even though she hated it
16 January 2025
it can improve by not using everi as…
it can improve by not using everi as the delivery service,they are very poor at their job
14 January 2025
Reply from The Pet Guru Ltd
Dear James
We are ever so sorry that you feel that we deserve a 1 star review for the failure of Evri to deliver your parcel correctly. As soon as we learnt from you that it was delivered to an incorrect address we replied to you, despite it being out of hours, to ask if you wanted a refund or replacement, and you chose a replacement, agreeing that it was acceptable for us to send it to you, the next working day, which was yesterday. This is what we did and so the package is currently in transit and so should arrive with you shortly.
As a small business unfortunately we are limited in the courier companies we are able to choose in order to provide a free shipping service to our customers, rather than having to charge a shipping fee. The delivery success we have had with Evri so far is very high, but of course no delivery service is perfect and unfortunately your order was impacted. We do however, truly value all feedback and will take this on board as we grow and look how to improve our services.
We hope that you are very happy once you receive the product we have made - and feel able to relook at your rating based on the quality of our product, rather than the 3rd party logistical failure.
Kind regards
The Pet Guru
I've just ordered some flea drops
I've just ordered some flea drops
Looking at the 5 star reviews I'm hoping it won't only stop the fleas biting but repel them from doing so
My dog has a flea allergy so after the flea has bitten she gets a reaction for up to 5 weeks after.
We use advocate and have just recently realised that this also could be the reason she is scratching twice now I've applied it and she's had a reaction.
Here's hoping this works!!!! Will also save me £9 a month subscription from vets 4 pets with the advocate and wormer
19 January 2025
Unprompted review
Good product
Ordered tummy support for my cat, he had very runny stools. This helped as the stools have more shape now.
2 December 2024
I purchased 2 candles love these just…
I purchased 2 candles love these just about to order some more. Super fast delivery. Thank you The Pet Guru
30 November 2024
The customer service was great.
The customer service was great.
My parcel was delivered to an incorrect address by Evri, and Pet Guru CS were very helpful.
25 November 2024
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