The Pet Bucket logo
Visit website

The Pet Bucket Reviews 2

•
TrustScore 3 out of 5

2.9

Pet Supply Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Pet Supply Store

Written by the company

Established in 2020 and headquartered in Sydney, The Pet Bucket is committed to making it easy to care for your pets - from your first visit to our website, right up until our order is delivered right to you.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

PETBUCKET.COM

I received duplicate orders in May, called Customer Svc. they said send unopened pkg back via post office.
I did so, 4 days later I received another order, called Cust Svc, they said return pkg. I did so. I have called many times to Cust Svc for my refund of $123.00 they keep saying when they receive the returned pkg. they will issue my refund. Almost 2 months no refund

29 June 2022
Unprompted review
The Pet Bucket logo

Reply from The Pet Bucket

Hi Lynn, we have never dealed with anyone called Lynn Brown. It will be better if you get in touch with us directly instead of editing/posting review here. All the best.

Rated 1 out of 5 stars

they have 2 websites with same name one…

they have 2 websites with same name one is in US. 2nd one registered in UK but address in Australia, while saying we have warehouse in Singapore. If i can able to share screenshot. they don't alow links here
1.thepetbucket
2.petbucket

28 March 2022
Unprompted review
The Pet Bucket logo

Reply from The Pet Bucket

Hi Khizar, thanks for letting us know but we're not affiliated with petbucket at all. Our warehouse is in Sydney.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look