Lisa delivered exceptional customer service…she was patient with me and provided adequate support to help me make decisions on what to buy. Thank you Lisa.
Company replied
Location
Switch location36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
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See what reviewers are saying
We went to the perfume shop in Wolverhampton to buy a specific fragrance for each other for our wedding day, Lisa helped us she must have sprayed so many testers for us until we found the ones we love... See more
Company replied
Ohhh I think the Wolverhampton branch is the best branch yet. I go everywhere but I keep coming back. Today, Lisa was simple a gem, I felt really welcomed and appreciated. Lisa and Siobhan were except... See more
Company replied
We had the incredible Lisa and she helped me pick out the best perfume for my dad and also helped me find something for myself that I really love. Would definitely have her again!!!
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, United Kingdom
4.9
Excellent
253 reviews
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I was served by Lisa who provided me…
I was served by Lisa who provided me with a very good customer service. I would recommend The Perfume Shop.
22 July 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Had a really lovely experience with…
Had a really lovely experience with Leanne from the Wolverhampton store. She was very pleasant helped us to pick a perfume for my brother in law. She explained about the ongoing promotions and had a really great laugh with me my mum and sister. We look forward to coming back and shopping, it’s not something you get anymore with all the online shopping so we really appreciated such a pleasant interaction, it makes it work going to the shops for us.
20 July 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Walked in today to price up some…
Walked in today to price up some perfumes because we are going away, Lisa was so helpful & we ended buying 2
19 July 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Sarah and Leanne were amazing!
Sarah and Leanne were amazing. Both were so helpful and patience in finding the right fragrance that suited me. Super friendly and personalised shopping experience. Thank you!
17 July 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Claire was very helpful at the…
Claire was very helpful at the Wolverhampton branch
13 July 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa was such a huge help!
Lisa was such a huge help!! A big thank you to her from me and my cousin xx
12 July 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa was excellent she was kind and…
Lisa was excellent she was kind and really helpful for what I was looking for and even signed me up and gave me advice for the future would recommend
12 July 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
One of my best experiences in a parfum…
One of my best experiences in a parfum shop thanks to Lisa she was amazing 👏
5 July 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa was lovely and helpful and helped…
Lisa was lovely and helpful and helped me pick out the fragrance I wanted. Will go back again
5 July 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa thanks for good service 🥰
5 July 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa was so so helpful
Lisa was so so helpful! I was struggling on what to get my dad for Father’s Day and she was so patient and kind. Star employee !
19 June 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa & Claire were so helpful &…
Lisa & Claire were so helpful & friendly. Thank you
19 June 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service
Lisa was extremely welcoming, helpful and patient. Her customer skills are amazing and smile infectious. I walked away feeling really happy with my purchase. Thank you Lisa
17 June 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
the staff at perfume shop…
the staff at perfume shop wolverhampton branch are lovely and wonderful people including the manager and staff'
1 June 2026
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely excellent customer service…
Absolutely excellent customer service from Sarah and Leanne at the Wolverhampton store. Thank you both.
12 June 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Buying a Gift
Claire was very helpful and informative and helped me make the right choice of perfume for a gift. Great service.
4 June 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sarah was friendly and patient with my…
Sarah was friendly and patient with my selection. I was happy shopping at the store and she gave me a free gift which made my day. Thank you Sarah
13 May 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa & Sarah very nice & welcoming
Lisa & Sarah very nice & welcoming, support 10/10
24 April 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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