I had the pleasure of being served by Jill at the Warrington Golden Square Perfume Shop who went out of her way to help me find the best aftershave for my nephew. She was so polite, friendly and helpf... See more
Location
Switch locationUnit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE WARRINGTON, GB
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Amazing customer service from Jill this morning. Went in to buy a birthday gift for my mum and Jill was so friendly and extremely helpful. My gift was wrapped beautifully and has a personalised messag... See more
Company replied
Visited the Warrington store today with my fiancé to pick out the scents for our wedding in 6 weeks. We were greeted by Loren who was amazing in helping us, although I already knew the perfume I wante... See more
Company replied
I had a really lovely experience in the perfume shop in Warrington, thanks to Jill. I wasn’t quite sure what fragrance I wanted, but Jill was incredibly helpful, patient and knowledgeable. She took... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE, WARRINGTON, United Kingdom
5.0
Excellent
264 reviews
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Fantastic service by Jill at Warrington! A total credit to the branch!
I had the pleasure of being served by Jill at the Warrington Golden Square Perfume Shop who went out of her way to help me find the best aftershave for my nephew. She was so polite, friendly and helpful that where I had only gone with the intention of window shopping, I ended up purchasing. She packaged my gift with great care and attention to detail and it was so refreshing to see someone in retail so smiley and positive and eager to help. 5 star service- Jill is a total credit to the Warrington branch!!
21 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Customer Experience
I went into the shop looking for a specific perfume and Jill was very helpful and patient. I would definitely go back and shop with Jill again.
18 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The girls were great and the service…
The girls were great and the service was also amazing !
20 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jills the best
Went in to find a new aftershave, as I have a wedding on Friday. And Jill was so lovely and helpful. Even threw in a freebie for me! Thank you Jill❤️
19 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service & a great price
Great service from Jill & a great price (Marc Jacob's Daisy reduced by over £30!)
11 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Service from Kiah was honestly…
Service from Kiah was honestly impeccable on the day I arrived in store.
I have been looking for a new scent new me vibe - and my partner was looking for something for holidays.
Sometimes when the perfumes are behind the desk it can feel daunting to ask more than once for help from a member of staff.
Kiah made me HONESTLY feel like it wasn’t a problem. Enough for me to try many, and gain an idea of what was for me.
She showed both me and my partner great scents - in line with what we asked, I was quite taken back by how quickly she seemed to know which named perfume scent I was describing just from a brief description of my personal preferences! Definitely knows her stuff!
Kiah helped us massively by showing us some of the smaller refillable bottles too - which suits us IDEALLY for holidays in the coming week! Also gives us a chance to sample scents that we may not have tried as we budget for luxuries.
Now I don’t have to! Girl math!
15 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Visited you're warrington store…
Visited you're warrington store recently and was served by a lady called Jill. Fantastic customer service and will definitely be shopping here in the future
14 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Visited Warrington store today not sure…
Visited Warrington store today not sure what I was looking for but young girl by the name Kian very helpful and informative spent time with me try various perfume great service
16 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kiah was absolutely lovely
Kiah was absolutely lovely! Such a friendly, such lovely conversation! It was a pleasure 🙏 she helped me pick the best perfume for my friend's birthday and had lots of knowledge on the ranges. I was looking for a very particular smell and in just 3 tests I found the one I wanted! Brilliant 👏
16 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kiah as excellent today
Kiah as excellent today. Sorted and checked all my order and made sure I was happy!
15 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
very welcoming
It was a very welcoming and they were very nice. Kiah was the person who helped me pick the fragrances she has very good fragrance knowledge!
15 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing customer service from Jill
Amazing customer service from Jill this morning. Went in to buy a birthday gift for my mum and Jill was so friendly and extremely helpful. My gift was wrapped beautifully and has a personalised message on the ribbon which is a lovely touch. Thank you for making my experience so easy!
14 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely service as always amazing…
Lovely service as always amazing customer service from Jill lovely lady always happy to help will return
12 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kiah was very pleasant and very helpful
Kiah was very pleasant and very helpful
7 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thanks to Jill for being so awesome 💜💚💜
Thanks to Jill for being so awesome 💜💚💜
Very kind , helpful and a good listener 👌🥰
7 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Phoned to see if they had a perfume…
Phoned to see if they had a perfume which Jill said they had and would keep it till called in a picked it up Jill was brilliant and even gifted wrapped it and signed me up for membership in no time will call again as no else sold the perfume l wanted a 5 star service well done Jill thank you
Stuart x
8 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
lovely experience from jill
I had a really lovely experience in the perfume shop in Warrington, thanks to Jill. I wasn’t quite sure what fragrance I wanted, but Jill was incredibly helpful, patient and knowledgeable. She took the time to help me try different fragrances without making me feel rushed or pressured.
In the end, I chose Vivo Elixir, which I absolutely loved. It has a really nice, strong fragrance and was exactly what I was looking for.
I’m really happy with the service I received from Jill and would definitely recommend her to anyone who needs help choosing a fragrance. Excellent customer service from start to finish!
Thank you jill
23 July 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kiah was very friendly helped with…
Kiah was very friendly helped with everything I needed very polite great service ⭐️⭐️⭐️⭐️⭐️
7 August 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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