The staff today were absolutely amazing, they helped me massively with all my needs and went above and beyond.. Hayley and Veena were very professional and amazing 👏 will definitely be coming back wh... See more
Company replied
Location
Switch locationc/o Superdrug, Units 1/2 Town Wharf, 59/61 Park Street, WS1 1LY WALSALL, GB
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See what reviewers are saying
Was served my Sharon at Walsall perfume shop earlier today and as always the customer service was amazing!!! All the girls are so lovely who work there they deserve all the praise they receive x
Company replied
Hayley was the BEST sales assistant ever! She had all the time in the world, she gave us endless time and was so patient, we ended up walking away with best deals and loads of ideas of what we want ne... See more
Company replied
Hayley served me today and she was absolutely amazing.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Units 1/2 Town Wharf, 59/61 Park Street, WS1 1LY, WALSALL, United Kingdom
4.9
Excellent
161 reviews
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Hayley served me today and she was…
Hayley served me today and she was absolutely amazing.
13 May 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Hayley
I was served by Hayley
She was wonderful and so kind and helpful thank you so much !!!!
Thank you!!!!
24 April 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hayley was the BEST sales assistant…
Hayley was the BEST sales assistant ever! She had all the time in the world, she gave us endless time and was so patient, we ended up walking away with best deals and loads of ideas of what we want next. Would never go to a different perfume shop again ❤️
15 April 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served my Sharon at Walsall perfume…
Was served my Sharon at Walsall perfume shop earlier today and as always the customer service was amazing!!! All the girls are so lovely who work there they deserve all the praise they receive x
8 April 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Haley’s Service
Haley was very kind and friendly and helped us pick out perfumes for our friend. She packed the perfume very well and we are very happy with our service.
7 April 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Haileys amazing service
The worker called Hailey had really helped us out today and was really sweet and gave us a great reccomendation.She packed the perfume extremely well and overall a really friendly worker!
7 April 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff today were absolutely…
The staff today were absolutely amazing, they helped me massively with all my needs and went above and beyond.. Hayley and Veena were very professional and amazing 👏 will definitely be coming back when ever I need any more fragrances... thank you Ladies
7 April 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hayley was incredible
Hayley was incredible! Great shopping experience
19 March 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service today from…
Excellent customer service today from Hayley!! Thank you!
19 March 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Incredible service by Hailey and good…
Incredible service by Hailey and good deals on perfumes/colognes.
Overall great store
19 March 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely incredible Hayley was very…
Absolutely incredible Hayley was very nice. good deals on perfumes/colognes would highly recommend
19 March 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Venna at the perfume shop is a absolute…
Venna at the perfume shop is a absolute diamond I was so happy she got to serve me today to a fabulous gift set called phantom thank you so much the gift wrapping and the personalised ribbon is so cheap too and it looks stunning thank you again
17 March 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Received absolutely fantastic service…
Received absolutely fantastic service today from Erica and Sharon as always Thank you
16 March 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Need a fragrance go here !!!
Love this shop, where ever looking for new fragrance this is my first and only stop, Erika and Vena know what I like and they get it right first time they, you tell them what you like and they match you up perfect. I have a huge collection because they get it right first time everytime, will continue to shop here forever
All the girls are amazing and they are also so pleasant and welcoming
Could not praise them enough
13 March 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brought prada pardox today as was…
Brought prada pardox today as was served by Erika customer service was amazing, friendly and helpful. Will definitely shop again
13 March 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service ordered online and…
Excellent service ordered online and was delivered with no problem
6 March 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Erika in Walsall was so happy to help…
Erika in Walsall was so happy to help and spent time with me, very good staff, i will definitely be back 😊
13 March 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was brilliant Erica who served me so…
It was brilliant Erica who served me so friendly and kind and very helpful
13 March 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Erika was an absolute delight and…
Erika was an absolute delight and helped me and my sister with the perfect gift for our father. An overall brilliant customer service.
6 March 2026
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had to go to shop to process order
Had to go to shop to process order , has there was no option for using my gift cards online. So shop was very helpful. Proceed the order for me. Very friendly women, was in Walsall. Delivery was prompt. Many thanks.
9 February 2026
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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