Amazing shop with great products and friendly service. Everything was perfect, and I’ll definitely be coming back again. Highly recommended!
Location
Switch locationK5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Once again my experience was satisfactory and topnotch.Mariia and Ro were fantastic in the service they offered me,thank you guys
Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more
Company replied
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom
4.9
Excellent
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nilo
Nilo was super helpful and lovely when we came in. She helped me pick the perfect cologne for my Dad for this Xmas and made me feel welcome
21 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Very pleasant experience
Saffa in the Aberdeen store was very helpful very knowledgeable on the different scents and gift wrapped our purchase
15 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Excellent service - Saffa
I dealt with Saffa, she was lovely to deal with. She knew her fragrances and provided helpful scents to try for my Christmas gifts. Thank you!
15 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Sadia was very helpful and sweet
Sadia was very helpful and sweet. She helped me look through many perfumes to find the scent I was looking for.
11 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Very helpful and friendly service from…
Very helpful and friendly service from Ro
11 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Great service
Great service, very friendly and efficient. Sadia also beautifully gift wrapped my purchase.
10 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We appreciate your feedback.
The Perfume Shop.
Thank you Sadia!
I had such a wonderful experience at this perfume shop! The staff were incredibly friendly and helpful, especially Sadia. They went above and beyond to help me choose the perfect gifts and even took the time to beautifully gift wrap them. The wrapping looked amazing and really added a special touch.
9 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We appreciate your feedback.
The Perfume Shop.
Sadia very friendly n very helpful
Sadia very friendly n very helpful
9 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Sadia was brilliant
Sadia was brilliant, very friendly and helpful and kindly gift wrapped the perfume for us. Thank you ☺️
9 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Saffa was amazing
Saffa was amazing help! Got sorted exactly what I needed quick and easy, amazing service!!
8 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Amazing and helpful staff- honestly…
Amazing and helpful staff- honestly couldn’t do more and very patient
Nilo and Ro were the staff that helped today
8 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Absolutely fantastic service this…
Absolutely fantastic service this afternoon by 2 excellent girls Nilo and Skye , they both could not have been any more helpful in helping me out picking christmas gifts for my daughters , their expertise and gift wrapping are second too none ,
Truly recommend this shop to everyone
8 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great help from Ro
Great help from Ro, and good service. She was very helpful.
8 November 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We appreciate your feedback.
The Perfume Shop.
brilliant customer service
brilliant customer service. Sadia helped me pick the right scent that suits me and lasts long.
6 November 2025
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.