The Perfume Shop - Trinity Centre Leeds 371 Reviews 

136
•
TrustScore 5 out of 5

4.8

Unit 3.31, Trinity Centre Leeds, LS1 5AT LEEDS, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went into town with my sister yesterday in Leeds and visited The Perfume Shop. I was served by Jaimie, who was extremely helpful and went above and beyond to make sure I found exactly what I w... See more

Company replied

Rated 5 out of 5 stars

I had a really great experience at this perfume shop, I was served by Will who was especially helpful. He was really down to earth, knowledgeable and made the whole experience really easy and enjoyabl... See more

Company replied

Rated 5 out of 5 stars

Sometimes as a non-passing trans woman, I get treated differently to other women. When I visited TPS Trinity, I didn't feel that way at all. I got a warm welcome, kind and considerate service, an... See more

Company replied

Rated 5 out of 5 stars

We went in to the store to find one good perfume, and ended up buying 4 exceptional ones. All thanks to Will and his expert knowledge of perfume notes. He understood exactly what we wanted from the ve... See more

Company replied


Company details

  1. Perfume Store
  2. also in
  3. Beauty Product Supplier
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics Store
  6. Flavours, Fragrances and Aroma Supplier
  7. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 3.31, Trinity Centre Leeds, LS1 5AT, LEEDS, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(136)

35,543 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best staff and customer experience

Best staff and customer experience

18 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

It’s great

It’s great. The staff was really friendly and helpful when we were inquiring about the products and discounts in the store.

18 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Amazing collection

Amazing collection, 😻 love it

18 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

It's great to hear of your 5* experience with us. Thank you for your support!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, would come back again leeds Trinity's perfume shop.👏

16 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Dior Exlir savage great fragrance and…

Dior Exlir savage great fragrance and also got a savage perfume travel mini pack as gift. Delivery was prompt and in perfect condition.

3 June 2025
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thank you so much for your 5* review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

Trinity Leeds Store number 371

Trinity Leeds Store number 371
Really good Customer service and very helpful ,Always meets our requirement
Thank you to Maleehah

15 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Really helpful team

Really helpful team, whenever I visit - super friendly!

15 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Thank you for your kind words!

The Perfume Shop

Rated 5 out of 5 stars

Super polite and quick service

Super polite and quick service, thank you very much Maleehah.

14 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

It’s my first time here in Leeds

It’s my first time here in Leeds, the cashier was very nice and helpful. It was a quick process between picking out the perfume and paying, also deciding between getting it gift wrapped or not. I am very happy with my experience.

14 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thank you so much for your 5* review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

I'm thrilled with my purchase from the…

I'm thrilled with my purchase from the perfume shop today! The staff were knowledgeable and helped me find the perfect scent. The quality of the perfume is amazing, and the packaging is beautiful. Highly recommend! 5 stars ⭐️⭐️⭐️⭐️⭐️

14 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thank you so much for your 5* review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

Store review

Staff was very helpful and very beautiful shop. It’s really helped me to get this thing I want.
Tracey and Jodie

14 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thank you so much for your 5* review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

Lovely staff

Lovely staff, friendly and chatty. Was served by Jodie at Leeds Trinity.

14 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thank you so much for your 5* review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

Went in to buy the new mark Jacobs…

Went in to buy the new mark Jacobs absolute and Tom macy and Jodie were Amazing, perfect no pun intended very good customer survives only perfume shop that I will go to in Leeds

6 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hey,

Thanks for your review! We are happy to hear you had a 5* experience.

Kind regards,
Sharain
The Perfume Shop

Rated 5 out of 5 stars

Jodie was great

Jodie was great, extremely helpful and open to assist me in finding a summer fragrance. Thank you

4 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

jodie was great

jodie was great, fantastic experience in the store itself, great selection and received good assistance

4 June 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Best service ever!

Amelia & jodie were absolutely fantastic! Love their amazing personalities and customer service! They know their knowledge for the best perfume tailored to you. I will only be coming to them for my perfumes, thank you very much!

26 May 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Went into the trinity store

Went into the trinity store, was served by two lovely ladies Jodie and Macy who were both very helpful . The service received from these two ladies was fantastic they went above and beyond to help me find the right perfume. Both are a credit to the store they didn’t once rush me and were more then happy to help

14 May 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 1 out of 5 stars

Opted for express collection as was on…

Opted for express collection as was on a tight timeline, didn't arrive and instead went in standard, been waiting for them to cancel the order as it's ready to collect and they are still unable to do this. I'm expected to wait 2 more weeks for it to be considered uncollected and then refunds processed which takes another 14 days. 1 month of waiting for something that should have arrived next day but instead chose to arrive after I'd left for holiday. Won't bother using again.

25 April 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

We understand your frustration with the delay in your order and the inconvenience it has caused. We strive to provide a seamless experience for our customers, and it is disappointing to hear that your order did not arrive as expected. We apologize for the extended wait and the difficulties you've encountered with the cancellation process. We are committed to improving our services and addressing customer concerns.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Jayden was absolutely amazing

Jayden was absolutely amazing – super friendly, helpful, and knew exactly what to recommend. Made the whole experience quick and enjoyable. Thank you!

28 March 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

I love my perfume

3 February 2025
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.

Best regards,
Sharain

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look