Best service around town by this smart dude called Ameer, he looks after every time I comes to shop. Help you select from their variety of perfumes. I will recommend to ask for Ameer if u ever go to T... See more
Company replied
Location
Switch locationUnit L75, 35 Regent Cr, The Trafford Centre, M17 8AR MANCHESTER, GB
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See what reviewers are saying
Best place to buy premium quality perfumes I would say. All types of renowned brands' perfumes available with great variety of deals including student discount. Last but not the least, "Humma" was suc... See more
Company replied
Absolutely a great place to shop. Friendly greeting upon arrival, an non 'pushy' sales team who knew exactly what to advise me on when buying my best friend a present. My friend couldn't belive ho... See more
Company replied
Thank for such a wonderful experience at The Perfume Shop. Louie was very helpful and patient in providing us with multiple options and finally we made the right choices. Must visit store and look out... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit L75, 35 Regent Cr, The Trafford Centre, M17 8AR, MANCHESTER, United Kingdom
4.9
Excellent
373 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Amir
Amir, was very helpful. I was unsure on what perfume I had smelt and he let me test out all the different versions. I now know what I was after. Thank you very much.
19 May 2026
Unprompted review
Lovely helpful smart professional…
Lovely helpful smart professional colleague- knowledgeable & will definitely visit again.
14 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Best service around town by this smart…
Best service around town by this smart dude called Ameer, he looks after every time I comes to shop. Help you select from their variety of perfumes. I will recommend to ask for Ameer if u ever go to Trafford branch of The Perfume Shop. Top guy.
14 May 2026
Unprompted review
Reply from The Perfume Shop - Trafford 240
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
manal and huma were so lovely and had…
manal and huma were so lovely and had such a great wrapping skills xx
31 January 2026
Unprompted review
Reply from The Perfume Shop - Trafford 240
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best place to buy premium quality…
Best place to buy premium quality perfumes I would say. All types of renowned brands' perfumes available with great variety of deals including student discount. Last but not the least, "Humma" was such a wonderful staff who hepled me to choose the right product I wanted and also wrapped my gift in a fantastic manner!
23 March 2026
Unprompted review
Reply from The Perfume Shop - Trafford 240
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered two weeks ago and haven't…
I ordered two weeks ago and haven't received it as it went missing. I haven't received my refund because I have to wait until it gets approved. Avoid, avoid!
6 March 2026
Unprompted review
Reply from The Perfume Shop - Trafford 240
Hello Artur,
I’m really sorry to hear about the trouble you’ve had with your order and refund. I completely understand how frustrating it must feel to be left waiting, especially when your purchase hasn’t arrived as expected.
As there isn’t an order number or email linked to this review, I’m unable to look into this personally. However, our Customer Service team is here to help and will make every effort to resolve the issue for you as quickly as possible. Please do reach out to them so we can work with you to sort this out.
Thank you for your patience, and I hope we can get this resolved for you soon.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service received from…
Amazing customer service received from the store today. Special shout out to Ahsan and Ibrahim serving me and my friends today !!!!
10 March 2026
Unprompted review
Reply from The Perfume Shop - Trafford 240
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly and helpful service at the…
Friendly and helpful service at the Trafford Centre store
15 February 2026
Reply from The Perfume Shop - Trafford 240
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The best costumer service ever I had
The best costumer service ever I had , the young gentleman help me for my shopping which is nice perfume , his name is LOUIE , he’s really kind and friendly , thank you again 🙏🏻🙏🏻
28 February 2026
Unprompted review
Reply from The Perfume Shop - Trafford 240
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Trafford 240
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good customer service
Good customer service, very friendly and helpful :)
Would highly recommend coming to this…
2 February 2026
Unprompted review
Reply from The Perfume Shop - Trafford 240
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience in buying…
I had a great experience in buying perfumes for my wife. I bought Burberry and YSL. I thank wholeheartedly Imran, Amir and Ibraheem for guiding me properly to buy the best within my budget.
29 January 2026
Unprompted review
Reply from The Perfume Shop - Trafford 240
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Trafford 240
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Trafford 240
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Reply from The Perfume Shop - Trafford 240
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Quick and Freebie
The item was delivered quicker than originally expected, securely boxed and even had a free gift inside. Extremely happy with this service.
18 November 2025
Reply from The Perfume Shop - Trafford 240
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Aliah was lovely and friendly today
Aliah was lovely and friendly today. I needed options for a gift and she gave me several. She wrapped it lovely, finished with a personalised ribbon. Thank-you!
13 November 2025
Unprompted review
Reply from The Perfume Shop - Trafford 240
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Good customer service!
Perfume arrived quickly. Had to return and did so in store - was really easy and the refund was quick!
24 October 2025
Reply from The Perfume Shop - Trafford 240
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
The perfume shop Trafford centre
I was greeted by John at the perfume shop in the Trafford centre, where he helped me choose an aftershave which was a present for my dad. He was very friendly and knowledgable about the scents I was asking about.
Great customer service and he even wrapped it for me at a small extra cost.
Can’t thank him enough.
Great experience at the perfume shop!
Thanks to John.
29 September 2025
Unprompted review
Reply from The Perfume Shop - Trafford 240
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Processing time is quick
14 September 2025
Reply from The Perfume Shop - Trafford 240
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
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