I visited the perfume shop in Stockport Merseyway to possibly buy a perfume or body spray in store. I spoke to the lovely worker Ray who helped me find a perfume that suits me best. She was a very k... See more
Company replied
Location
Switch locationUnit NC5, 78 Merseyway Centre, SK1 1PL STOCKPORT, GB
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See what reviewers are saying
I went into Stockport branch and was served by a lovely lady called Julie/sManager lwho helped me with a query. I ordered a bottle of Chanel Coco and I was sent Coco Madmoiselle . She changed the o... See more
Company replied
Yesterday I went in the Stockport Mersey way store and was greeted by a lovely young woman Bessie. Wow what a polite little gem. Her customer service skills were impeccable. She lit up the room I was... See more
Company replied
Went in looking for a gift for my mom’s birthday present. Was served promptly and by the store manager and she was so lovely and let me smell different fragrances till I got the right one and she sig... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit NC5, 78 Merseyway Centre, SK1 1PL, STOCKPORT, United Kingdom
4.9
Excellent
77 reviews
Asks customers to review
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Ordered from shop
Ordered from shop, lady who served me was friendly, proficient and very helpful.
13 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great Staff, most helpful, they were able to sort my card out and the address, mist helpful. Thankyou
Great Staff, most helpful, they were able to sort my card out and the address, most helpful. Thankyou
30 September 2026
Reply from The Perfume Shop - Stockport 291
Hi Ann,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great customer service, thanks
I went into Stockport branch and was served by a lovely lady called Julie/sManager lwho helped me with a query. I ordered a bottle of Chanel Coco and I was sent Coco Madmoiselle . She changed the order for me and I also want ordered some Chanel Chance . She was so helpful and very pleasant and nothing was too much trouble for her. She is a credit to your company . She also apologised for their error and gave me a beautiful free gift . 5 star customer service , thank you .
4 October 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hi Lorraine,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great service.
Great service,from easy ordering to receiving within days .
Would definitely order again.
Great prices.
Definitely 5 *****
25 September 2026
Reply from The Perfume Shop - Stockport 291
Hi Lorraine,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Stockport Merseyway Perfume Shop
I visited the perfume shop in Stockport Merseyway to possibly buy a perfume or body spray in store. I spoke to the lovely worker Ray who helped me find a perfume that suits me best. She was a very kind hearted and patient worker even if i was asking to smell everything😂❤️
10/10 customer service from her so smiley so friendly i will definitely be shopping here again!!
29 September 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hi Yasmine,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great service always at the stockport…
Great service always at the stockport store great prices and offers
26 September 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello Anne,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I shopped I chose you delivered I…
I shopped I chose you delivered I bought the aftershave for someone and they were made up it was gift wrapped and delivered earlier than expected
18 August 2026
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Mehreen was lovely and patient!
Mehreen was lovely and patient!! She offered great customer service. This place is lucky to have Mehreen
10 August 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Stockport store
Visited Stockport store. Fantastic service from start to finish will definitely return
25 July 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Everything!
26 June 2026
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service and good…
Great customer service and good knowledge of the product that i wanted and other products
11 June 2026
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very knowledgeable
Chantelle was very knowledgeable. Have been trying to chase down an old Dior perfume for years - no luck at John Lewis or on line. We found out it was only available abroad. She gave me full details and I managed to purchase in Malta.
Really helpful. Thank you Chantelle.
23 April 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jess at Stockport branch was so…
Jess at Stockport branch was so friendly and helpful, couldn’t do enough!
18 April 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service!
They had very good customer service and made sure we had a fantastic experience.
4 April 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service and staff very…
Great customer service and staff very helpful with getting the right perfume
15 March 2026
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visit the perfume shop in merseyway…
I visit the perfume shop in merseyway stockport on a regular basis, the staff are always polite and happy to help and go above and beyond. I never go away disappointed with my products
27 February 2026
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The sales assistant Izzy was extremely…
The sales assistant Izzy was extremely friendly & helpful , i use the shop often but it was nice to have a friendly smiley assistant for a change .
10 February 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Great service. Very helpful the perfume I wanted was out of stock so she got it delivered to me free the next day as I buy it all the time.
23 January 2026
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jess I think was her name she was very…
Jess I think was her name she was very helpful and polite and really made our whole experience lovely and one we would want to repeat thank you x
3 February 2026
Unprompted review
Reply from The Perfume Shop - Stockport 291
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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