Michelle offered the most exceptional customer service to both me and my mum today. She helped us find our favourite scents and we came away being happy customers with our new favourite perfumes
Company replied
Location
Switch locationUnit 21c, Spindles Town Square Shopping Centre, OL1 1HD OLDHAM, GB
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See what reviewers are saying
Michelle was very helpful with giving me a discount so I could buy from the perfume shop. She also gave me some free gift. She has an excellent customer service. I will definitely come back.
Company replied
It was my first time at the shop yesterday got the new RV bonbon cola fizz it smelled amazing and customers service was great had to go back today for 5 more items and both times I had a great experie... See more
Company replied
Had a very comfortable experience in the store, Cathy came straight over to assist me with picking a gift. She was very straight to the point, and didn’t make me feel pressured into buying anything I... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 21c, Spindles Town Square Shopping Centre, OL1 1HD, OLDHAM, United Kingdom
5.0
Excellent
386 reviews
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Big shout out to Asima
Big shout out to Asima. She has been lovely and so helpful. Great customer service. Would definitely recommend 👌.
15 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went to perfume store in Oldham
Went to perfume store in Oldham . Asima the staff was really friendly and explained the differences between tne perfumes and gave us discount . Thank you
15 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a great experience with Rachel
Had a great experience with Rachel, purchased two new perfumes! Loved the customer service.
15 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service, very polite and patient thank you😊
15 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
14 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good customer service
Very good customer service, easy processing and loads of variety of perfumes !
Highly recommend especially for gift giving
14 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff are brilliant thay look after…
The staff are brilliant thay look after you with respect
14 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Love shopping at this store. Always welcomed with a smile. Will definitely be back to make a purchase soon after Michele's help & advice. Even though she knew I wouldn't be able to make a purchase today I could tell she was still more than happy to help.
13 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Rachel
Rachel, as usual, was exceptionally attentive and knowledgeable. Providing a great experience feeling welcome and happy to shop here. Thank you so much
13 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cathy sorted us out heavy nice one…
Cathy sorted us out heavy nice one amazing customer service will deffo come again !!
12 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was great experience
It was great experience. Excellent service
Asima served me she is very kind . She helps me very kindly
12 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff were extremely helpful and…
The staff were extremely helpful and provided guidance in choosing perfumes and after shave.
Would recommend
12 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly staff and really helpful
11 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service at the staff are so…
Customer service at the staff are so lovely and very helpful
11 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service, staff are very helpful
10 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff asima was so helpful xx
8 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was very helpful helped me and my mum…
Was very helpful helped me and my mum look for a wedding perfume would definitely come again
8 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was good.
7 July 2026
Unprompted review
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Oldham 250
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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