I was looking for some gifts the other day and I had no I what I wanted, buying perfume for people is usually very difficult. This was until I wondered into the Northampton store and I met two o... See more
Location
Switch location27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB NORTHAMPTON, GB
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The staff were really friendly however Ruby really stood out as she was very knowledgeable and very patient with me in order to find exactly what I wanted. I will definitely be back.
Company replied
We visited today intending to buy just one perfume, but Adina made the experience exceptional. She was calm, friendly, and incredibly patient, taking the time to help me choose without rushing me at a... See more
Company replied
I had a great experience shopping at Northampton - the Perfume Shop. I normally have a very senstive nose as strong scent makes me sneez a lot. But the guy who served us( Sabeel his name was ) was v... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
27 Newland Walk, Grosvenor Shopping Centre, NN1 2EB, NORTHAMPTON, United Kingdom
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I was looking for some gifts the other…
I was looking for some gifts the other day and I had no I what I wanted, buying perfume for people is usually very difficult. This was until I wondered into the Northampton store and I met two of the most lovely people, I believe their names were Ash and Adeena.
Not only did they help me to find long lasting designer perfume at a reasonable price, they also took the time to give me advice and teach me new things that changed how i think about gift giving.
On top of this, they wrapped these perfumes for free and gave me free mini samples to go with this. I’ve never had an experience like this in retail so I will definitely be coming back.
I can’t thank them enough!
Awesome experience in Northampton Branch
I had an absolutely fantastic experience at The Perfume Shop in Northampton Town Centre, and I wanted to give a special thank you to Ash and Adina for their exceptional customer service.
When I walked into the store, Ash immediately asked how he could help. I explained that I was looking for two different men’s fragrances, but wanted them to have completely different notes and personalities. Ash was incredibly knowledgeable about perfumes and suggested a fantastic variety for me to try. I was genuinely impressed by how much he knew about the different fragrances, notes and what would suit what I was looking for.
One small detail that really stood out to me was that, every time Ash gave me a sample to test, he wrote the name of the perfume on the back of the paper. I have never had someone do this before, and it was incredibly helpful! I usually end up forgetting which sample is which, so this made the whole experience much easier and showed such great attention to detail.
After Ash helped me choose the two perfumes, his manager, Adina, finished the experience by beautifully wrapping them for me. She was also lovely and professional, and together they made what could have been a simple shopping trip into a genuinely enjoyable experience.
Ash is a true credit to The Perfume Shop. His knowledge, patience, attention to detail and genuine willingness to help really stood out. It is clear that he takes pride in what he does and cares about giving customers a great experience.
Thank you so much, Ash and Adina! I will definitely be returning to this branch and would highly recommend them to anyone looking for help choosing a fragrance.
May use AI-assist with repliesRead more
The customer service was class
The staff were really friendly however Ruby really stood out as she was very knowledgeable and very patient with me in order to find exactly what I wanted. I will definitely be back.

Reply from The Perfume Shop - Northampton 227
Excellent service from Adina
I was served by Adina in Northampton. She was really friendly and knowledgeable. I will definitely be recommending this store to people I know.

Reply from The Perfume Shop - Northampton 227
Adina made the shopping very comfy and…
Adina made the shopping very comfy and satisfying

Reply from The Perfume Shop - Northampton 227
Adina Made our Shopping Experience Amazing
We visited today intending to buy just one perfume, but Adina made the experience exceptional. She was calm, friendly, and incredibly patient, taking the time to help me choose without rushing me at all. Her polite and relaxed approach made the shopping experience so enjoyable that we ended up buying two perfumes instead of one. We will definitely be visiting again—and probably check if Adina is there before we go!

Reply from The Perfume Shop - Northampton 227
I ve been there today and I ve meet a…
I ve been there today and I ve meet a romanian lady , and she was really nice and treat me well. Not rude as others or in any rush.
I recommend her🙏

Reply from The Perfume Shop - Northampton 227
Splendid service from Steph.Very…
Splendid service from Steph at The Perfume Shop in Northampton.Very wecoming and proffessional. Thank you so much, you were lovely and kind.

Reply from The Perfume Shop - Northampton 227
Excellent service from Steph
Really helpful and friendly advice from Steph and we will definitely shop there again

Reply from The Perfume Shop - Northampton 227
Fabulous staff!
Fabulous staff!! Rubi did a great job helping me select the perfect dior perfumes, the other lady also helped with sorting out my membership card, one very happy customer that will definitely be coming back😀

Reply from The Perfume Shop - Northampton 227
I would like to thank Ashraful and…
I would like to thank Ashraful and Sabeel for assisting me in the perfume shop Northampton as they did a very good job helping me to pick out the right perfumes that suit me.

Reply from The Perfume Shop - Northampton 227
I was looking for perfume and two…
I was looking for perfume in the perfume shop Northampton and two ladies Steph and Adina helped me pick out with the perfume I liked and they were really helpful

Reply from The Perfume Shop - Northampton 227
Everything
Everything, they ordered my perfume, the assistant was great, the service....

Reply from The Perfume Shop - Northampton 227
Steph in Northampton perfume shop was…
Steph in Northampton perfume shop was absolutely brilliant. She made my life so easy as I had limited time and was unsure of the name. She googled the name for me and told me where to get the names perfume. However it was the wrong name an I went back to Steph in the perfume shop and she eventually found what I was looking for. Made my life so easy due to my limited time. She was very jolly, helpful and understanding. I would highly recommend the perfume shop and if you can get Steph to assist you I guarantee a very easy going experience with great knowledge of the products sold there. Thank you Steph. X

Reply from The Perfume Shop - Northampton 227
I was very pleased with adina from…
I was very pleased with adina from northampton ,an exceptional woman ,she was very patient,spoke very nicely, told us all offers and recommended very fresh fragrant perfumes.Thank you adina

Reply from The Perfume Shop - Northampton 227
Steph is absolutely brilliant
Steph is absolutely brilliant, always welcome and has great knowledge of all scents so knows what you need before you do!! Won’t go anywhere else, I travel from Leicester just to spend here as you don’t get this service any where else! Thank you Steph and team xx

Reply from The Perfume Shop - Northampton 227
I had an excellent experience with Adina!
I had an excellent experience at the perfume shop, where I was assisted by Ms. Adina. Her professionalism and kindness truly made a difference. She offered me well-suited recommendations, taking into account my preferences, and patiently presented several options, explaining the details of each fragrance.
The atmosphere was very pleasant, and the interaction felt natural and friendly. It’s clear that she has great knowledge in her field and genuinely cares about customer satisfaction. I will definitely return and highly recommend this store!

Reply from The Perfume Shop - Northampton 227
I was served by sabeel and Adina
I was served by sabeel and Adina. Amazing service from both of them. Genuinely the nicest workers. They made me feel welcomed and they sell amazing fragrances.

Reply from The Perfume Shop - Northampton 227
Exceptional service from Steph
Exceptional service from Steph in Northampton today. She was knowledgeable about the brands, smells and helped me find the best gift for my brother. The gift wrapping was great too.

Reply from The Perfume Shop - Northampton 227
I had a great experience shopping at…
I had a great experience shopping at Northampton - the Perfume Shop. I normally have a very senstive nose as strong scent makes me sneez a lot. But the guy who served us( Sabeel his name was ) was very patient and kind. With time and patience my husband helped me find the right scent and i got a beautitifu gift bag with it - i absolutely love the bag . Thank you so much Northampton - The perfume Shop for a great customer service

Reply from The Perfume Shop - Northampton 227
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