The girls in the shop were so helpful, I have all my perfume from the Perfume Shop, Merry Hill Dudley in the west mids. Especially at Christmas when I buy my two daughter's presents and also my son... See more
Location
Switch locationUnit L67, Merry Hill, Brierley Hill, West Midlands, DY5 1SW MERRY HILL, GB
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See what reviewers are saying
On Wednesday 23rd September, I visited the Perfume Shop at the lower mall in Merry Hill, Brierley Hill. I visited with my sister who wanted to purchase a new aftershave for her partner but she was uns... See more
Company replied
Today I was looking for a purfume to purchase for my mothers birthday Natalie who assisted me today she was extremely professional and asked me all the right questions which lead me to buy another per... See more
Company replied
Friendly, approachable and helpful member of staff, apologised for being busy and me having to wait for service but kept me informed of my position and didn't leave me hanging around. Provided me with... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit L67, Merry Hill, Brierley Hill, West Midlands, DY5 1SW, MERRY HILL, United Kingdom
4.9
Excellent
124 reviews
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Today I was shopping at the perfume…
Today I was shopping at the perfume shop and the merry hill branch and the ladies Natalie and Ashley served me. They were welcoming and very helpful I couldn’t ask for better service. Natalie wrapped my gift so beautifully I left smiling from ear to ear thank you ladies!
5 July 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
I had such a lovely experience with…
I had such a lovely experience with Millie! She was incredibly patient, kind, and genuinely helpful throughout she took the time to answer all my questions with a smile and made me feel comfortable Millie also gave me amazing recommendations, including a beautiful perfume I ended up loving her customer service was top tier you can tell she really cares. Thank you so much, Millie!
1 July 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Great place to shop
I love shopping in the perfume
Shop and it’s great when u get discounts online.
12 June 2025
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Amazing service from Natalie gift…
Amazing service from Natalie gift wrapped my Sons Aftershave with personalised Ribbon so beautiful
She was so helpful & Pleasant x
13 June 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
I was served by Kathy today who greeted…
I was served by Kathy today who greeted me was very helpful, providing excellent customer service and helped me choose the right fragrances.
6 June 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Libby was Amazingg!
Lovely service by Libby, it was so easy shopping at the store and she was really fun and quick 👍.
5 June 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Great customer service
Natalie was an amazing help, help me find a scent I liked in one of my fave brands of perfume as didn’t have the one I normally get. Great customer service and support
5 June 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Come to this shop all the time and…
Come to this shop all the time and there always helpful and friendly. Served by Lauren today.
2 June 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hey,
Thanks for your review. I am happy to hear of your recent experience.
Kind regards,
Sharain
Amazing service downstairs saved poor upstairs experience
Libby, Millie and Mel in the downstairs merry hill store were amazing. I did go upstairs first but was told the perfume I wanted was out of stock and I should look online. I tried the other store by chance and the girls were so helpful in making sure I had everything I needed. Best customer service I’ve had in a while, super friendly and positive even on a very busy Saturday! Don’t usually get my perfume here but will 100% come back - thanks so much! ☺️
31 May 2025
Unprompted review
Lovely experience today
Lovely experience today! Megan was super helpful and polite! Thank you x
30 May 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Great customer service
Thank you to Millie and Libby for your advice and lovely customer service. Would highly recommend this store ☺️
23 May 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Just popped in to buy my wife a…
Just popped in to buy my wife a surprise gift, Milly and Libby were amazing with gift suggestions. Definitely great customer service from the both of them.
23 May 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Absolutely amazing customer service…
Absolutely amazing customer service from Libby and Millie - went over and above to help us with our daughter’s birthday surprise! Will definitely recommend especially for those who can’t wrap a gift to save their lives (hint hint to my husband 😉)
23 May 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
From the second i entered the perfume…
From the second i entered the perfume shop merry hill i was assisted by a lovely lady named natalie who was great help from start to finish couldnt have asked for more thankyou
16 May 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Nat and Millie were super friendly
Nat and Millie were super friendly - came out with lots of ideas and suggestions. Was recommended a lovely cherry fragrance which smells fab :)
8 May 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Steph and Milli Thank you so much for…
Steph and Milli Thank you so much for today
Exceptional and flawless customer service
Numan
8 May 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Millie has served me today and was…
Millie has served me today and was really friendly and helpful!
4 May 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Lily and Meg went above and beyond to…
Lily and Meg went above and beyond to find the best fragrance for us - top service, thank you!
3 May 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Lilly and Meg were really lovely and…
Lilly and Meg were really lovely and made our experience so fun! They took their time helping us out and it was the highlight of my day today thank you perfume shop x
3 May 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Absolutely lovely experience with…
Absolutely lovely experience with Millie and Megan! Been going there for 2 years lovely staff!
3 May 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 38
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
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