I was treated with politeness very helpful, but not pushy , I was made aware of the Perfume that I was looking for Shallimar an older perfume that I used to wear and Loved, to my delight you... See more
Company replied
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
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I was treated with politeness very helpful, but not pushy , I was made aware of the Perfume that I was looking for Shallimar an older perfume that I used to wear and Loved, to my delight you... See more
Company replied
Visited The Perfume Shop at Merry Hill this evening with my wife. We were served by Georgia and Steph who were really patient, professional and knowledgeable about all products we were lo... See more
Company replied
Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... See more
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Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, United Kingdom
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I came in looking for a Jimmy Choo perfume unfortunately didn’t have the one in stock but a lovely colleague Abbie helped me find a perfect scent for my stepmoms birthday and gift wrapped it all for me, she was a massive help thank you!

Reply from The Perfume Shop - Merry Hill 261
Myra and Abbie were amazing, they helped me find just the fragrance I was after... brilliant service with a smile

Reply from The Perfume Shop - Merry Hill 261
Very attentive and friendly staff, particularly Lily who was extremely helpful!

Reply from The Perfume Shop - Merry Hill 261
Abby= very friendly and knowledgable , communicated well.

Reply from The Perfume Shop - Merry Hill 261
Good customer service and good prices. Clean in the store and well maintained stock selection. Great team 5*

Reply from The Perfume Shop - Merry Hill 261
Great service by Lily and Sophie. Nice price for Chanel on the day and free gift wrap. Very happy!

Reply from The Perfume Shop - Merry Hill 261
Sophie and the team are fab at merry hill

Reply from The Perfume Shop - Merry Hill 261
lovely staff and customer service, always a pleasure to buy from x

Reply from The Perfume Shop - Merry Hill 261
Great help today in the store abbey was a great help

Reply from The Perfume Shop - Merry Hill 261
Sophie was ever so lovely and very helpful aswell as Jackson being very welcoming , it was a positive experience.

Reply from The Perfume Shop - Merry Hill 261
Abby was very friendly and professional. Will be using them again

Reply from The Perfume Shop - Merry Hill 261
Very good and very kind. Was so helpful finding me the perfect gift for my daughters for her birthday. And I know she’s going to love it. Thank you to the ladies at the perfume shop.

Reply from The Perfume Shop - Merry Hill 261
Abby was awesome and her service was fantastic, she really helped me pick a great gift for my wife, much appreciated

Reply from The Perfume Shop - Merry Hill 261
Joanne was excellent in her service - took the time to show me so many options and was very polite and professional! Best customer service I’ve had! Thank you!

Reply from The Perfume Shop - Merry Hill 261
An amazing experience selecting our wedding perfumes. Georgia was very helpful and I felt she really wanted to help us find our perfect scent. We didn’t feel any pressure to buy anything but equally felt that she gave us the best opportunity to find a good deal! Thank you!

Reply from The Perfume Shop - Merry Hill 261
Julie and Steph were fabulous please ask for them when you go. Excellent service. 👍👍 best customer service ever.

Reply from The Perfume Shop - Merry Hill 261
Mirah and jay helped me out a lot with which spray best suited my occasion and were really kid and helpful. Definitely coming back

Reply from The Perfume Shop - Merry Hill 261

Reply from The Perfume Shop - Merry Hill 261
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