Lawrie was extremely helpful & very sexy I told her I wanted an after shave for my male best friend so her could get a lady has he has not has one for a long time so fingers crossed this works
Company replied
Location
Switch locationUnit 53, Four Seasons Shopping Centre, NG18 1SU MANSFIELD, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What a lovely experience I had at Mansfield Perume shop today! Made exceptionally special by my lovely assistant Lawrie 😃 & Chesea too 😛 both were amazing with helping me to choose 2 lovely perfumes... See more
Company replied
My sister and I bought some perfume yesterday. The assistant was very pleasant and helpful. She was knowledgeable and explained the offers hence us buying more than what we went in for. Great experie... See more
Company replied
Excellent experience staff were exceptional we went to look at one particular scent and were introduced to two others ! They had time to spend with us and help us choose Big shout out to the staff... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 53, Four Seasons Shopping Centre, NG18 1SU, MANSFIELD, United Kingdom
4.8
Excellent
133 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super helpful staff with great…
Super helpful staff with great knowledge on perfumes! Always my go to place for perfumes.
20 March 2025
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Extremely friendly and well mannered…
Extremely friendly and well mannered staff, thanks for helping me choose a perfume. Will definitely return soon. Thanks ladies
13 March 2025
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Lovely staff and a great selection of…
Lovely staff and a great selection of products. Definitely my fave place to shop
4 March 2025
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I always have a fantastic experience at…
I always have a fantastic experience at The Perfume Shop in Mansfield. The store is consistently spotless, well-organised, and inviting, making shopping a pleasure. The staff are incredibly friendly, helpful, and knowledgeable about the products, always ready to offer recommendations and advice. Whether I’m looking for a specific fragrance or need guidance on new arrivals, they go above and beyond to assist. The level of customer service is truly exceptional, making every visit enjoyable. Highly recommend for anyone looking for quality perfumes and outstanding service.
14 March 2025
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you consistently enjoy shopping at our Mansfield store. We strive to create a welcoming and well-maintained environment for our customers and we're thrilled that you find it inviting and enjoyable.
We are incredibly proud of our team and their dedication to providing exceptional customer service. Their knowledge of our products and their willingness to go above and beyond to assist customers are truly commendable. We appreciate your recognition of their efforts and hope to continue exceeding your expectations on every visit.
Kind regards,
Jasmyn
Friendly, left with Mother’s Day present, very helpful
Lovely experience, left with a Mother’s Day present
17 March 2025
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The girls are really kind and patient
The girls are really kind and patient. Very knowledgable of products and always leaving customers happy!!!
17 March 2025
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Reply from The Perfume Shop - Mansfield 91
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.