The Perfume Shop - Drogheda 152 Reviews 14

TrustScore 4 out of 5

4.1

Unit 1-06, Scotch Hall Shopping Centre, A92 X683 DROGHEDA, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our experience in the Drogheda store was wonderful and much less stressful than your usual perfume shop trip. Our shop assistant Eva couldn’t have been more well spoken, versed and helpful when loo... See more

Rated 5 out of 5 stars

The gift was very nicely packaged and I was well informed on delivery status. Thank you.

Company replied

Rated 5 out of 5 stars

i’m in love with the perfume and got and the services was on point i would always go there to get my perfume always

Company replied

Rated 5 out of 5 stars

Best expirience. I like parfum shop. Quick delivery. Good price and quality. Thank you recomend 100%

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 1-06, Scotch Hall Shopping Centre, A92 X683, DROGHEDA, Ireland

4.1

Great

TrustScore 4 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The gift was very nicely packaged and I…

The gift was very nicely packaged and I was well informed on delivery status. Thank you.

27 January 2026
The Perfume Shop - Drogheda 152 logo

Reply from The Perfume Shop - Drogheda 152

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 1 out of 5 stars

Lost all my points& got negative points! How?

Lost all my points twice and even got a very large negative points in my VIP reward club card twice! How can a regular customer(perfume collector) get minus points in their reward card?! Not just loosing the points but also get negative points!?! How???
I've heard if you don't use your points in 12 months you can loose them but it was not 12 months in my case. The customer care also didn't get why I have a large minus point in my card!
Ordered items for home delivery through the app but without asking me they sent the items by post to the nearest shop and I had to go and collect it! It was not a click and collect but home delivery but the app decided to use the nearest shop to deliver and not my address! The local store also didnt get why it was posted to them!
They also claimed delivery in 3 working days but they were posted to the shop after 7 working days!

The local store staffs are lovely people but I've had bad experience with online shopping twice!

30 November 2025
The Perfume Shop - Drogheda 152 logo

Reply from The Perfume Shop - Drogheda 152

Hi,

We appreciate you bringing these issues to our attention. We are sorry you experienced problems with your VIP points and the delivery of your order. We'll investigate the points discrepancy and the delivery process to prevent this from happening again. Thank you for your feedback.

The Perfume Shop

Rated 5 out of 5 stars

Excellent

Fast, easy, quick delivery.

29 November 2025
The Perfume Shop - Drogheda 152 logo

Reply from The Perfume Shop - Drogheda 152

Hi,

Thanks for your feedback. We appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Very professional the stuf

31 October 2025
Unprompted review
The Perfume Shop - Drogheda 152 logo

Reply from The Perfume Shop - Drogheda 152

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

i’m in love with the perfume and got…

i’m in love with the perfume and got and the services was on point i would always go there to get my perfume always

22 October 2025
Unprompted review
The Perfume Shop - Drogheda 152 logo

Reply from The Perfume Shop - Drogheda 152

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Value for money

Value for money , ease of purchase , great delivery

16 September 2025
The Perfume Shop - Drogheda 152 logo

Reply from The Perfume Shop - Drogheda 152

Hi,

Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.

The Perfume Shop.

Rated 5 out of 5 stars

Very good value for the product

Very good value for the product, will recommend!

14 February 2025
Unprompted review
The Perfume Shop - Drogheda 152 logo

Reply from The Perfume Shop - Drogheda 152

Hi,

Thanks for your positive review! We appreciate you and hope you have a lovely day.

The Perfume Shop

Rated 5 out of 5 stars

Always is a great experience to buy a…

Always is a great experience to buy a perfume with The Perfume Shop... I have years of their customer

11 August 2025
Unprompted review
The Perfume Shop - Drogheda 152 logo

Reply from The Perfume Shop - Drogheda 152

Hi,

Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.

The Perfume Shop

Rated 5 out of 5 stars
The Perfume Shop - Drogheda 152 logo

Reply from The Perfume Shop - Drogheda 152

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

The perfume is lovely smells so good…

The perfume is lovely smells so good the service from the girls in the shop are lovely very friendly

11 April 2025
The Perfume Shop - Drogheda 152 logo

Reply from The Perfume Shop - Drogheda 152

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

There is a certain girl that works…

There is a certain girl that works there, very pretty girl, every time I come in she’s all smiles and has the best customer service, always a great chat too making my experience really good 😉

16 February 2025
Unprompted review
The Perfume Shop - Drogheda 152 logo

Reply from The Perfume Shop - Drogheda 152

Hello,

Thank you for your kind words! We're so glad to hear you've had such a positive experience with our team. It's wonderful to hear that you enjoy interacting with our staff and that they make your visits enjoyable. We appreciate your feedback and will share it with the team.

Many thanks,
Jasmyn

Rated 5 out of 5 stars

Best expirience

Best expirience. I like parfum shop. Quick delivery. Good price and quality. Thank you recomend 100%

7 March 2025
The Perfume Shop - Drogheda 152 logo

Reply from The Perfume Shop - Drogheda 152

Hey,

Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

Rated 5 out of 5 stars

Eva Drogheda store was an angel

Our experience in the Drogheda store was wonderful and much less stressful than your usual perfume shop trip.
Our shop assistant Eva couldn’t have been more well spoken, versed and helpful when looking after us in our shopping!
So sweet

30 December 2024
Unprompted review
Rated 2 out of 5 stars

No offer to gift wrap perfume

Before Christmas I bought two different perfumes (€225). In our local Perfume Shop. The assistant didn't seem to know much about perfume or selling it. Their was no offer to gift wrap the perfume as these would be presents. When I asked to get them gift wrapped. He looked surprised. They were so badly gift wrapped. I had to redo them myself at home.

7 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look