Two lovely ladies helped me find the right perfumes to put away for Christmas. They went above and beyond to help me find the right one with the different smells and they even wrapped them up nicely f... See more
Company replied
Location
Switch locationUnit 28, South Walk, Cwmbran Shopping Centre, N44 1PU CWMBRAN, GB
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See what reviewers are saying
My husband and I visited today and had the pleasure of meeting and chatting with Kieron. What a breath of fresh air! He took the time to chat to us both, not just my husband, he used his knowledge to... See more
Brilliant thank you,from ordering to delivery by Royal Mail the products I ordered arrived in excellent condition having been delivered by a friendly courier from Royal Mail,and where very carefully p... See more
Fantastic the staff was very polite and very helpful i would of gave the review a 5 star but I was not aloud the free gift that came with what I ordered because I orded it online member of staff told... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 28, South Walk, Cwmbran Shopping Centre, N44 1PU, CWMBRAN, United Kingdom
4.8
Excellent
54 reviews
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I visited the Cwmbran store today
I visited the Cwmbran store today, served by the lovely Paula. Had a great experience, they were all so knowledgeable can’t wait to come again to sort Christmas shopping.
7 November 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I visited the Cwmbrân store today and…
I visited the Cwmbrân store today and Paula was amazing! Excellent customer service 💜
7 November 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
top class service
the perfume shop cwmbran. the ladies they are fantastic very helpful and knowledgeable. even remembering my personal preferences from previous visits. got exactly what I wanted . and because of the level of customer service it's the only branch I will go to
6 November 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
We're happy to hear that you had a fantastic experience with our team. It's great to know that their knowledge and helpfulness, along with remembering your preferences, ensured you got exactly what you wanted. Thank you for your positive feedback.
Sharain - The Perfume Shop
Impeccable service & super fast delivery 👌
I placed my order & received it the very next day.
22 October 2025
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Was in and out in 10 mins with a new…
Was in and out in 10 mins with a new favourite perfume. Claire was very attentive and helped me find my scent. Definitely recommend if you’re struggling to find what suits you :)
25 October 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Thankyou to Paula and the team in…
Thankyou to Paula and the team in Cwmbran for helping me choose my new favourite fragrance. Outstanding service
5 October 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Great shop!
Fantastic service from the staff at this shop! Very helpful and friendly, can't do enough for you. I would definitely recommend shopping here!
5 October 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Lovely helpful staff brought more than…
Lovely helpful staff brought more than needed as advisers are brilliant and couldn’t be helpful enough.so overall lovely polite ans so helpful
29 September 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Great
I always shop in the Cwmbran store. The team is always so helpful and always gives excellent customer service.
23 September 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.
The Perfume Shop.
My number one place to buy perfume
My number one place to buy perfume ! Whenever I go into store I receive the best service from everyone especially the manager Paula. Paula knows the sort of perfume’s I like and recommends any new ones that she thinks I will love. I feel like I have a personal service which is never rushed, staff are always polite and happy 😊
5 June 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Quick service
Quick service, excellent delivery time and good discount. Samsara is my favourite perfume of all time, did not disappoint.
10 June 2025
Reply from The Perfume Shop - Cwmbran 146
Thank you so much for your review!
The Perfume Shop.
Anya is an asset
Anya helped me sample several fragrances for my husband. She was very patient and wrapped my choice beautifully. My husband was delighted. Thank you very much.
8 June 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
I called in to the Cwmbrân store and…
I called in to the Cwmbrân store and was served by Lisa she was very helpful and patient with my grandad.
6 June 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hey,
Thanks for your review. I am happy to hear of your recent experience.
Kind regards,
Sharain
Always a great experience to shop in…
Always a great experience to shop in The Perfume shop in Cwmbran. All of the staff are really welcoming and the manager Paula is always super helpful when choosing a new fragrance. Always lots of choice and fab offers!
30 May 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Absolutely fabulous team in Cwmbran…
Absolutely fabulous team in Cwmbran Town store.
So very helpful and friendly.
Amazing staff.
4 June 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Fantastic the staff was very polite and…
Fantastic the staff was very polite and very helpful i would of gave the review a 5 star but I was not aloud the free gift that came with what I ordered because I orded it online member of staff told me next time is to buy in the store then you will receive your free gift
3 June 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
We appreciate your positive feedback regarding our staff's politeness and helpfulness. We're sorry you didn't receive the free gift because of the online order. We'll review this policy to ensure clarity for all our customers in the future. Thank you for bringing this to our attention.
The Perfume Shop
I went to the perfume shop in Cwmbrân…
I went to the perfume shop in Cwmbrân to purchase my favourite fragrance which was on offer and Paula the manager let me smell it and it had been put in their sale as well. I never have any complaints with the shop and the team in Cwmbrân always help me all the time
30 May 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Went to cwmbran store was served by…
Went to cwmbran store was served by Paula & maddie that helped me find the perfect fragrance
15 May 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
amazing experience
grace from cwmbran served me
incredibly helpful and patient with me
also gave me some recommendations
26 April 2025
Unprompted review
Reply from The Perfume Shop - Cwmbran 146
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
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