Miriam in the grafton Cambridge store was amazing! She literally went above and beyond to help us choose the right fragrance for our family members. Her knowledge was very helpful when our children ga... See more
Location
Switch locationUnit 53, The Grafton Centre, CB1 1PS CAMBRIDGE, GB
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See what reviewers are saying
I came into the shop and was greeted warmly by Lisa. Lisa helped me find the fragrances I was looking for to gift others, and helped me find some for myself by giving excellent recommendations. I ha... See more
Company replied
The discounts was good, the delivery time was perfect even on standard delivery it only took 1day for my perfumes to be delivered and i got free delivery and two samples!! Great stuff😍😍Will definite... See more
Company replied
I went in to buy a perfume today and was served by the most wonderful woman called Mariam. The customer service was amazing, she offered a lot of help and I was able to get what I wanted 😊
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 53, The Grafton Centre, CB1 1PS, CAMBRIDGE, United Kingdom
4.6
Excellent
25 reviews
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Reply from The Perfume Shop - Cambridge 139
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good always keep in touch with the…
Very good always keep in touch with the customers
16 February 2026
Reply from The Perfume Shop - Cambridge 139
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Cambridge 139
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Reply from The Perfume Shop - Cambridge 139
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great perfumes at affordable prices
The discounts was good, the delivery time was perfect even on standard delivery it only took 1day for my perfumes to be delivered and i got free delivery and two samples!! Great stuff😍😍Will definitely buy more perfumes from here!!
25 July 2025
Reply from The Perfume Shop - Cambridge 139
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Very polite staff made to feel welcome…
Very polite staff made to feel welcome and always happy to help xxxxxx
16 June 2025
Reply from The Perfume Shop - Cambridge 139
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Beautiful timeless perfume
My perfume arrived and I absolutely love it. Wore it on my wedding day 31years ago. It was like going back in time and it smells so good.
23 May 2025
Reply from The Perfume Shop - Cambridge 139
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
Great service
Miriam was great and the team helped me grab the right scent at the Cambridge store. Thanks all.
24 May 2025
Unprompted review
Reply from The Perfume Shop - Cambridge 139
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Murium helped us at Cambridge…
Murium helped us today at the Cambridge store, she was so helpful and spent lots of time really talking through our options. Highly recommend!
17 May 2025
Unprompted review
Reply from The Perfume Shop - Cambridge 139
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Reply from The Perfume Shop - Cambridge 139
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Amazing customer service by Lisa
I came into the shop and was greeted warmly by Lisa. Lisa helped me find the fragrances I was looking for to gift others, and helped me find some for myself by giving excellent recommendations.
I had to return to the shop as I needed another fragrance, and again, Lisa welcomed me back with a warm greeting and a smile, and again, helped me find the other fragrances I needed. Along with this, we had a good conversation about each fragrance and what we thought about them. Overall amazing experience and the best customer service from Lisa and the others.
9 May 2025
Unprompted review
Reply from The Perfume Shop - Cambridge 139
Hi,
We are so happy to hear about the amazing experience you had in our shop. It sounds like you were well taken care of and we're glad that our team was able to provide excellent recommendations. We appreciate you taking the time to share your positive feedback and we look forward to welcoming you back soon!
The Perfume Shop
Lovely customer service
Very helpful in choosing the right perfume for my brother and fathers birthday gift. Thank you
3 May 2025
Unprompted review
Reply from The Perfume Shop - Cambridge 139
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
The lovely Miriam assisted me and my…
The lovely Miriam assisted me and my boyfriend today to get the perfect scent for holiday next week. She was amazing and so helpful, helping us figure out what we wanted. Will definitely go again!❤️
The perfume shop - Cambridge
29 April 2025
Unprompted review
Reply from The Perfume Shop - Cambridge 139
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Great visit and advice from Miriam at…
Great visit and advice from Miriam at the Cambridge 'The Perfume Shop'. Would definitely go again!
29 April 2025
Unprompted review
Reply from The Perfume Shop - Cambridge 139
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Amazing customer service by Mariam
I went in to buy a perfume today and was served by the most wonderful woman called Mariam. The customer service was amazing, she offered a lot of help and I was able to get what I wanted 😊
19 April 2025
Unprompted review
Reply from The Perfume Shop - Cambridge 139
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Very friendly and willing to help
Very friendly and willing to help. No fuss and no bad vibes. Great service, left happy. Lisa and miriam were awesome. 6094
19 April 2025
Unprompted review
Reply from The Perfume Shop - Cambridge 139
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Mariam was amazing!!
19 April 2025
Unprompted review
Reply from The Perfume Shop - Cambridge 139
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Great experience
The Cambridge Shop (Grafton Centre).
Miriam was very lovely and very helpful. I went in to the shop as a complete perfume novice, asking for something that smelt of lychees, and she completely delivered! Thanks Miriam!
17 April 2025
Unprompted review
Reply from The Perfume Shop - Cambridge 139
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
I purchased some perfumes today here in…
I purchased some perfumes today here in Cambridge, boss Hugo boss and a ted baker from the perfume store graftons, and I'm absolutely thrilled with it! The smell is lovely and top-notch, and thanks to mariam the lady that attended to me, she was great, I’ll say one of one.
11 March 2025
Reply from The Perfume Shop - Cambridge 139
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Reply from The Perfume Shop - Cambridge 139
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
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