I was looking for a perfume to gift my colleague. and I was super confused it was then Gabrielle offered help, she was very patient and showed me options as per my requirement and was very polite... See more
Company replied
Location
Switch locationC/O SUPERDRUG LOWER MALL, BULLRING, BIRMINGHAM, B5 4BA BIRMINGHAM, GB
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See what reviewers are saying
Had a great experience with Gabbie! She is so kind and welcoming. Walked out with a fragrance I loved, all because of Gabbie’s patience and understanding of scents. Hope anyone that visits this... See more
Company replied
Gabby was so welcoming and thorough and she gave me multiple options that relates to the purpose of my purchase making it easier to choose what I wanted. Amazing customer service.
Company replied
a young person called Gabrielle served me for some perfume and she is an amazing young worker , who knows where all the perfumes are and is really patient every time. GREAT CUSTOMER SERVICE Team G... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
C/O SUPERDRUG LOWER MALL, BULLRING, BIRMINGHAM, B5 4BA, BIRMINGHAM, United Kingdom
4.8
Excellent
44 reviews
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Michael in The Perfume Shop Bullring Is Excellent
Michael in The Perfume Shop Bullring has gone above and beyond to accommodate my every need. Michael is not only surviving in The Perfume Shop but he is genuinely thriving and making everyone’s experience so much better. Michael I hope that you continue to excel and I wish you a ton of greatness and success.
12 June 2025
Unprompted review
Reply from The Perfume Shop - Bullring SD 536
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Outstanding service provided by Michael!
Fantastic service by Michael. He and the team at the Perfume Shop in Superdrug Bullring are amazing.
He is constantly updated with the new perfumes, and his suggestions are to the point. Excellent knowledge of the ingredients as well.
29 May 2025
Unprompted review
Reply from The Perfume Shop - Bullring SD 536
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
The staff there are literally amazing
The staff there are literally amazing. I got served by Laura and Gabby today and they were lovely and so helpful . I always get served by Laura and I keep coming back to buy more because she is so nice and knowledgeable. Always trust her to give me good recommendations for any occasion I’m buying for. Will definitely keep coming back! Such a great team!
24 May 2025
Unprompted review
Reply from The Perfume Shop - Bullring SD 536
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
I had an amazing experience at The…
I had an amazing experience at The Perfume Shop in Bullring, thanks to Rahau! he was incredibly helpful, patient, and knowledgeable, guiding me to the perfect fragrance. His friendly attitude and excellent customer service made my visit truly enjoyable. I highly recommend visiting and asking for Rahau if you want a top-notch shopping experience. Thank you for making my visit special!
SARAH
3 March 2025
Unprompted review
Reply from The Perfume Shop - Bullring SD 536
Hello,
Thank you for your wonderful review and for taking the time to share your experience. We are delighted to hear that you had such a positive experience at our Bullring store and that you were so impressed with the service you received from our team member. We are committed to providing our customers with a memorable shopping experience and it is fantastic to know that we achieved this for you. We will be sure to pass on your kind words to our team member. We look forward to welcoming you back soon.
Kind regards,
Jasmyn
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