Dianne was very friendly, charming, funny, knowledgeable, patient and professional. She helped me make the right choice of fragrance for my step-father's 60th birthday. The Sauvage Extrait was... See more
Company replied
Location
Switch locationUnit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
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We had the best service from Diane and Linda at the Buchanan Galleries shop. They were extremely helpful and clearly knew their stuff! Great place to shop and we will definitely be back there. I ha... See more
Company replied
The website is so easy to navigate and the prices are reasonable. Delivery was your usual three days as most companies are and scent and deodorant where great value.
Company replied
Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, United Kingdom
4.9
Excellent
160 reviews
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Best service provided by Zahra at…
Best service provided by Zahra at Buchanan Galleries shop , Glasgow.
25 November 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Thank you David at Buchanan gallery
Thank you David at Buchanan gallery
18 November 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Ella was brilliant from the moment I…
Ella was brilliant from the moment I walked in. She helped guide me to making a choice I felt happy with. Great customer service really appreciate it.
18 November 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
The service from Bryan was amazing!!!!
The service from Bryan was amazing!!!!
6 November 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Buchanan 60
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
All the lady’s in the shop were very…
All the lady’s in the shop were very helpful amber was the one who took my order has great customer service kindly wrapped my gifts perfectly
1 November 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Thanks Niamh for the beautiful service👍
30 October 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
She is very polite. Good customer service
She is very polite. Have a es
26 October 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Amazing customer service
Went to get gift and Lin provided great customer service. Quick and easy. Very happy with my purchase
12 October 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
From start to finish really good
From start to finish really good service. Nieve that served me was very helpful and is an absolute credit to the company. That was in Buchanan galleries store.
11 October 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Diane was very friendly
Diane was very friendly, knowledgeable and helpful
11 October 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Manager is fantasic
Diane was absolutely fantastic with her service amd knowledge of products. Her manner was extremely friendly and helpful. Will definitely be back to this store in future for 5 star service
4 October 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Diane was very helpful I knew nothing…
Diane was very helpful I knew nothing and she helped walk me through my options and pick the right scent
3 October 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Great staff
I came today to get a few perfumes and the young lady there was an absolute delight. Lauren was very patient with me while helping me choose the scents that I liked and made my whole experience happy. I'll be sure to come again to this branch just for the experience again.
29 September 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Amazing customer service from Harley
Amazing customer service from Harley, helped us to find a birthday gift and went over and above! Will definitely be back.
28 September 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.
The Perfume Shop.
The team in there are lovely
The team in there are lovely! Dianne helped us out picking a perfume, she was so helpful and kind!
25 September 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Reply from The Perfume Shop - Buchanan 60
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Diane was lovely with great customer…
Diane was lovely with great customer service with a smile and made my daughter smile with our purchases
25 September 2025
Unprompted review
Reply from The Perfume Shop - Buchanan 60
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
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