I was served by Lou, who was so helpful. I went in to refill my Alien perfume, but Lou pointed out my favourite Prada perfume was on offer. I purchased that along with my refill for less than a full b... See more
Company replied
Location
Switch locationCabots Circus, Unit K14, George White Street, BS1 3BA BRISTOL, GB
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See what reviewers are saying
Orion you are a star : I went into shop today and left having sampled a selection of some of the finest perfumes . He tailored his service to my unique taste and encouraged me to be adventurous throug... See more
Company replied
I had a fantastic experience at The Perfume Shop in Cabot Circus in Bristol! Renee and Laura were extremely helpful, kind, and so patient with me, even though I’m quite a picky person when it comes... See more
Company replied
Went into the perfume shop at cabot circus today to refill my two angel bottles . I had a perfect experience thanks to ‘Renee’ behind the counter. Her service was excellent and so friendly . I left w... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Cabots Circus, Unit K14, George White Street, BS1 3BA, BRISTOL, United Kingdom
4.6
Excellent
90 reviews
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riaaa
ria, orion and jesss !!! top costumer services made me so full of life and make me buy so much deserve a raise !
2 April 2026
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Orion you are a star
Orion you are a star : I went into shop today and left having sampled a selection of some of the finest perfumes . He tailored his service to my unique taste and encouraged me to be adventurous through trying perfumes that aren’t my normal go-to . He ensured that I left knowing exactly what my next purchase will be : Today I left with a travalo but on my next visit I will be taking home a 100 ml bottle to add to my collection ! Thank you Orion !
1 April 2026
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by kacey and orion and…
I was served by kacey and orion and jess and they gave me amazing advice. Will be back very soon. Thank you
26 March 2026
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very amazing service loved Orion and…
Very amazing service loved Orion and Louise in Bristol Cabot circus
25 March 2026
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Ria and Orion…
The service we got from Ria and Orion was fantastic, really helping us narrow down the cologne we were looking for and getting it sent to our house when it wasn’t in stock.
6 March 2026
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service in the Bristol store from…
Great service in the Bristol store from the lady ordering it and speedy delivery :-)
22 February 2026
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Experience and Timely
I ordered as a gift for my boyfriend with a customized ribbon and he loved It. I like that I could pay internationally and He got so many testers!. Delivery was on time as well! Thanks!
27 January 2026
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Delivered quickly ,great packaging and…
Delivered quickly ,great packaging and great quality product.
29 January 2026
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
As always my order was good
As always my order was good. However I find it very strange that me as a regular customer who spends quite a lot of money with you buys two perfumes at £77 only to find three days later you have it on sale at£68. Can you explain this as I lost £18 on the deal
18 January 2026
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your feedback and for being a loyal customer, we truly appreciate your support. We completely understand how it feels to purchase an item and then see it on sale shortly after. To explain, our pricing can fluctuate due to promotions and seasonal offers. Please reach out to our customer service department.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Inconsistent service.
Good deals but bad service and I wasn't the gifts I was meant to receive although spent over £120
4 January 2026
Reply from The Perfume Shop - Bristol 229
Hi,
I am so sorry to hear you did not receive your order. Please pop in touch via email at reviews@theperfumeshop.com so we can help resolve this issue for you.
The Perfume Shop
Very happy parcel came very quick will…
Very happy parcel came very quick will use again.
13 December 2025
Reply from The Perfume Shop - Bristol 229
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Very lovely staff
Very lovely staff, always friendly and helpful. The shop is located in cobat circus.
27 November 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
We were greeted by Louise
We were greeted by Louise. Wow…what a lovely lady, super friendly and helpful. Louise makes Christmas shopping a breeze!!
22 November 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
I had a nice experience at the perfume…
I had a nice experience at the perfume shop at Cabot circus. Orion helped me pick a nice perfume and wrapped it nicely.
1 November 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hi,
Thanks for your positive review. We appreciate your words and thank you so much for shopping with us.
Sharain - The Perfume Shop
Great time <3
Had a great time in there, Clodagh was reall helpful & attentive , was so nice too !! Extremely patient with me and my friend, gave me a sample to the pandora perfume. I defo will come back to buy it !
( sorry if i spelt name wrong :) )
26 October 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Orion at Cabot Circus was a star
Orion at Cabot Circus was a star! Got Versace for my brother’s 25th birthday thanks to his guidance!
1 October 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Kacey rain
I wanted to do this review about few weeks back but been so busy as I went to the shop day before university but the employee at the Perfume Shop, her name is - Kacey rain and her customer service was amazing and I just wanted to say that I was so happy and her perfume knowledge is amazing so thank you Kacey for the amazing service made my day that day so thank you again queen!!!
13 September 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Super helpful staff and great service
Went in to find a replacement for my favourite scent which has been discontinued and Louise couldn't have been more helpful. Really happy with the service and my new perfume!
5 September 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Good service
Good service
Appreciated with me howfull patient with me.
The perfume shop cabot circius
Orion
27 August 2025
Unprompted review
Reply from The Perfume Shop - Bristol 229
Hello,
Thank you so much for your kind review, we hope to serve you again soon!
Jasmyn
The Perfume Shop
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