I had such a lovely experience in the perfume shop thanks to Jane. She was so friendly, welcoming and genuinely helpful without being pushy at all. She took the time to listen to what I was looking fo... See more
Company replied
Location
Switch location160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB
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Great website, easy to use Love that you get rewards and 10% off favourite brand Quick free delivery and amazing perfumes. I wouldn't shop anywhere else for perfumes for me or presents for family... See more
Company replied
Was in your braehead store and had a great experience. Jane was lovely and super helpful. She was very patient with us as we couldn’t decide on a perfume for a good while and she helped us pi... See more
Company replied
Lovely service from Ling. advised me I had points to use with my loyalty card & saved £10. Did a great job personalising & wrapping our gift. Will definitely return.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, United Kingdom
5.0
Excellent
1K reviews
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Ling was very helpful and professional
Ling was very helpful and professional. Great experience. Would highly recommend.
12 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling assisted us in store today and was…
Ling assisted us in store today and was one of the best services I received. Straight away helped me with the best suited perfumes and made choice much easier
12 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful as always
Very helpful as always! Will be back soon. Ling was very helpful great staff member!
12 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service from Ling
Fantastic customer service from Ling, she was so helpful and very knowledgeable in all that she advised me on
11 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
great customer service from ling very…
great customer service from ling very polite and happy to help
11 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Ling once…
Great customer service from Ling once again, this is my second time at this shops. She’s been really extremely helpful both times, couldn’t ask for better customer service thank you
11 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling served us in Braehead shopping…
Ling served us in Braehead shopping center. She was fantastic and recommended some really nice fragrances. I'd definitely come back and look for her services next time.
11 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling was very helpful in finding a…
Ling was very helpful in finding a perfume within my budget that is popular and nice.
9 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Received the order both bottles were…
Received the order both bottles were broken.first my order was sent somewhere else then got it after 2 days and damaged.
3 July 2026
Reply from The Perfume Shop - Braehead 66
Hello Samira,
Thank you for taking the time to leave your review. I am sincerely sorry to hear that your order arrived damaged and completely understand how disappointing this must have been.
Having looked into your order, I can see that the parcel was unfortunately damaged whilst in transit with Royal Mail, which is why it was delivered to you in a damaged parcel bag. Please accept my sincere apologies for the inconvenience this has caused.
I can also see that our Customer Services team is currently awaiting your response so that they can continue assisting you and provide a resolution as quickly as possible. Once we receive your reply, we will be happy to progress your case further.
Thank you for your patience and understanding, and once again, I am very sorry for your experience.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Had a great experience choosing an…
Had a great experience choosing an aftershave for a birthday with the wrapping. Ling was very helpful and clear with all the information and choosing the right one
7 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jane was really helpful when picking…
Jane was really helpful when picking out our wedding fragrances!
6 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a fantastic Shopping Experience…
Had a fantastic Shopping Experience with Ling in the Braehead branch . she was so helpful in organising my order & as it was not in stock was delivered to my door .
23 June 2026
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ling made my experience wonderful…
Ling made my experience wonderful today, very helpful!!
5 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jane provided great customer service
Jane provided great customer service. Very friendly and helpful, thanks again!
5 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely wonderful customer service
Absolutely wonderful customer service! Ling at the shop was exceptional—she explained everything in detail, took the time to understand what we were looking for, and helped us choose the right perfume . She was knowledgeable, patient, and genuinely went above and beyond to make sure we had a great experience. Highly recommend this shop, especially if you’re lucky enough to be assisted by Ling!
5 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jane was very helpful and knowledgeable.
5 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Unbelievable customer service from…
Unbelievable customer service from Ling! Great experience
5 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jane was excellent and very helpful in…
Jane was excellent and very helpful in picking perfume for my wife
5 July 2026
Unprompted review
Reply from The Perfume Shop - Braehead 66
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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