Shout out to you, Penny! My mom and I visited the shop to look for a perfume, and Penny did so much more than just help my mom find exactly what she was looking for - Penny was so personable and made... See more
Company replied
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
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Shout out to you, Penny! My mom and I visited the shop to look for a perfume, and Penny did so much more than just help my mom find exactly what she was looking for - Penny was so personable and made... See more
Company replied
I very rarely leave reviews however I couldn’t not after being served by penny on Saturday 15th Aug. I went in for a small bottle of perfume for my girlfriend and left with two of the new YSL fragranc... See more
Company replied
I went into the store in Bon Accord Aberdeen yesterday looking for my wedding perfume, Penny was absolutely wonderful, she asked great questions and helped me find the perfect scent for me. She was ge... See more
Company replied
Can I please leave a review about this shop and also the companys employee called Penny in the Bon Accord centre in Aberdeen. Everytime I have visited this premises, Penny has always made me feel made... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, United Kingdom
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Went to the shop and was attended to by Penny who was very helpful and informative. Great customer experience overall thanks to Penny.

Reply from The Perfume Shop - Aberdeen 62
Penny in aberdeen is the best always recommends the best smells always go back

Reply from The Perfume Shop - Aberdeen 62
I very rarely leave reviews however I couldn’t not after being served by penny on Saturday 15th Aug. I went in for a small bottle of perfume for my girlfriend and left with two of the new YSL fragrances. Top class service from her and will definitely be back to St Nic branch

Reply from The Perfume Shop - Aberdeen 62
I went into the store in Bon Accord Aberdeen yesterday looking for my wedding perfume, Penny was absolutely wonderful, she asked great questions and helped me find the perfect scent for me. She was genuinely excited for us getting married and gave excellent customer service. I also love how small and intimate the store is as you get plenty focus and attention.

Reply from The Perfume Shop - Aberdeen 62
Shout out to you, Penny! My mom and I visited the shop to look for a perfume, and Penny did so much more than just help my mom find exactly what she was looking for - Penny was so personable and made us feel incredibly welcomed. Such a lovely shopping experience!

Reply from The Perfume Shop - Aberdeen 62
Was looking for a perfume for a friend of mine. Penny was extremely helpful and friendly

Reply from The Perfume Shop - Aberdeen 62
We had really an amazing conversations with penny, my husband was looking for a perfume that suits him, he wanted a sample to see if it suits him , it was not available , then penny looked after really well, and husband and I was got served with love care , my daughter was too happy to see her, really good vibes, we definitely will visit again .

Reply from The Perfume Shop - Aberdeen 62
The lady that I attended to me was amazing. Her customer service skill worth rewarding. I came for one perfume then she made me bought 3 😁.
Her name is Penny.

Reply from The Perfume Shop - Aberdeen 62
Penny was really helpful and assisted me to pick out the perfect perfume for me. She listened to the what I liked and showed me various perfumes finally settling for Jimmy Choo. Thank you

Reply from The Perfume Shop - Aberdeen 62
Companys employee called Penny in the Bon Accord centre in Aberdeen was an absolute star, so warm and friendly and made the wife’s experience in the shop really good, we came out of there feeling we had a new friend

Reply from The Perfume Shop - Aberdeen 62
Extremely helpful staff, pointing out new products and patiently finding perfumes to suit my requirements.
Always leave the shop satisfied.

Reply from The Perfume Shop - Aberdeen 62
Very friendly, helpful and efficient staff. Gave me good advice with reference to posting my purchase to my sister in East Grinstead, West Sussex. Thank you

Reply from The Perfume Shop - Aberdeen 62
I was served by Kirsten, who provided quality customer service and gave helpful and prompt recommendations every step of the way - despite only having started the previous week.
Genuinely impressed!

Reply from The Perfume Shop - Aberdeen 62

Reply from The Perfume Shop - Aberdeen 62

Reply from The Perfume Shop - Aberdeen 62
To be honest “Jasmine” she served us was amazing outstanding experience we ever had, she was so polite, we didn’t hesitate to ask her for any help. We are really appreciate her

Reply from The Perfume Shop - Aberdeen 62
I was very happy with everything the packing also the test test thank you so much. I always look forward to when I get this delivery.

Reply from The Perfume Shop - Aberdeen 62
Morag went above and beyong for us. Cannot thank her enough. Absolutely outstanding service x

Reply from The Perfume Shop - Aberdeen 62
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