Theperfectunderwear Reviews 

151
TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

I ordered them in Black and they were great, so I ordered the them in Red and the issue is the elastic waste band on the Red got all bent and twisted so they are uncomfortable and now almost unusable.... See more

Company replied

Rated 5 out of 5 stars

These actually are the Perfect Underwear, SO comfortable! They don't ride up, no wedgies, supported in all the right places whilst still making it feel like your hanging loose. I genuinely can't w... See more

Rated 5 out of 5 stars

As per your email request, here is my feedback on the free trial underwear. I'm actually very satisfied and a bit surprised how good the underwear looked in real. Also I believe that they keeps the... See more

Rated 5 out of 5 stars

Friendly and responsive customer service. At the time of order, they had run out of my size, but kept me updated on delivery times and in the end arrived earlier than forecasted. After frequent... See more

Company details

  1. Underwear Store

Written by the company

The best underwear you will ever wear


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

151 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(151)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Premium Product At Affordable Price

I took up their offer of a free pair of bamboo underwear for the cost of shipping. Once I received it, from the first wear I found the feel and fit to be fantastic that I ordered another 5 pairs from them.

I would not hesitate to recommend their product to everyone

30 December 2020
Unprompted review
Rated 5 out of 5 stars

Great product!

A little expensive but really comfortable. Everything they claimed it to be. Great product!

30 December 2020
Unprompted review
Rated 4 out of 5 stars

Great comfortable underwear

I love this underwear and this is my second order. Great fit and comfort and wear well. It’s a shame that standard delivery takes a bit longer (3 weeks in this case) but well worth the wait!

30 December 2020
Unprompted review
Rated 5 out of 5 stars

Pleasantly Suprised.

I placed my order with standard delivery. I was pleasantly surprised when i was contacted to advise me that my order would be posted via priority mail. It arrived within a week instead of the usual 4 to 6 weeks.

30 December 2020
Rated 5 out of 5 stars

True to their name

This is nearly perfect underwear, the only downside is like in other reviews, the waistband folding down. Everything else is perfect; they boxers wash well, had my pairs washed already dozens of times and no performance/durability issues; no riding up is absolutely AMAZING, the comfort is real. I'm returning customer, already made few purchases to replace all my old ones, not because they break.

30 December 2020
Unprompted review
Rated 5 out of 5 stars

Great underwear

Great underwear, the best I ever had really.
They last long and can be washed and dried in the machine. No issues whatsoever.
Great comfort in wearing them.
Very trustworthy service.
Great costumer support.
They contact you immediately with any issues.
The fast shipping is really as promised 2 to 3 days. Normal shipping works as well without any issues just takes a couple of weeks. But they do arrive in an orderly fashion no matter which you choose

30 December 2020
Unprompted review
Rated 1 out of 5 stars

Has sent me 2 emails to review the…

Has sent me 2 emails to review the product and it was not even arrived.

29 December 2020
Theperfectunderwear logo

Reply from Theperfectunderwear

Dear Dakoda Wilkinson,

Since you selected Free standard shipping, there is no tracking number. (Read more about shipping services: https://theperfectunderwear.com/pages/shipping-policy) There was an option to track your order; in this case you would have needed to select the Express Shipping with tracking (which costs extra).

I verified and your items was shipped on December 7.
Please note that international shipping due to the Covid-19 situation approximately delivery time takes about 4-6 weeks after processing completed at the origin.
Today is the week 4 so there's still time for it to be delivered.

I have check on our back system, your items still in transit at RICHMOND,BC.

We ask for your patience as you should have your order soon. We do apologized for any inconvenience caused.

Rated 5 out of 5 stars

My fav underwear!

I used to wear Calvin Klein and although I love them I have to say The Perfect Underwear is much more comfortable! I gave it as a gift this christmas to my family bcoz bamboo underwear is always a good choice :)

25 December 2020
Unprompted review
Rated 5 out of 5 stars

They are really great

They are really great. I’ve been using for more than a year and replaced all my undies with these. They deliver on all claims. Love it. Thanks.

25 December 2020
Unprompted review
Rated 5 out of 5 stars

denmark

I bought 8 pairs, the quality is very good,and the package arrive here to DK within 6 days,👍👍👍

25 December 2020
Unprompted review
Rated 5 out of 5 stars

The Perfect Underwear

This underwear, besides having a perfect fit also without comparison the most comfortable underwear i have had. No rides up their legs, and all are kept nice and in place and no odors, chafing, can only highly recommend this underwear...

25 December 2020
Unprompted review
Rated 5 out of 5 stars

Suprised about the good quality and colors

As per your email request, here is my feedback on the free trial underwear.
I'm actually very satisfied and a bit surprised how good the underwear looked in real. Also I believe that they keeps the color better than my other underwear (Jockey) so next time I need to buy I promise to order one of your suggested bundles. I only wished there where more designs options to choose between.

25 December 2020
Unprompted review

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