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The Paint Shed Reviews 26,261

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,395 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent delivery service, noting its speed, efficiency, and the secure, well-packaged condition of their orders. Many people are also very satisfied with the quality of the products and the competitive pricing, often finding better deals than elsewhere. The ordering process is consistently described as easy and straightforward, contributing to a positive overall experience. However, some customers were dissatisfied with issues related to incorrect or unavailable colour matches, and a few received products that were not what they ordered, or appeared to be damaged or tampered with. These experiences sometimes led to additional costs and delays.

What people talk about most

Delivery service

Consumers express high satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the great range of... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Price

Customers consistently report positive experiences with pricing. Many reviewers found products to be... See more

Order

Reviewers mention positive feedback about order. Many customers praise the easy and straightforward ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pushed to get on and redecorate by a recent bereavement I decided to give Paint Shed a go. Great range of paint and their colour match paints are spot on. Special shout out to Luke who dealt with my a... See more

Company replied

Rated 5 out of 5 stars

The whole experience of buying paint from The Paint Shed was very positive. The price was the best I could find, it was easy to order the paint colour match I wanted ( Johnstone’s paint matched to a... See more

Company replied

Rated 5 out of 5 stars

Everything I needed at a one stop store including all high quality specialist products not obtainable elsewhere. Delivered fast free at discount. Cannot be beaten.

Company replied

Rated 5 out of 5 stars

Fast delivery Ordered on Thursday night at 10pm, delivered Saturday morning on free delivery. Never seen the company previously and used as there was a discount on the F&B paint I wanted. Will defin... See more

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store

About The Paint Shed

Written by the company

We’re the UK’s most recommended independent paint retailer, offering a better way to get your hands on better quality paint, in-store or delivered to your door.

We’ll do the legwork to help you get the right paint, in the right colour, at the right price - just speak to our friendly team.

We go all out to give you low prices on all our paints, all the time. And we always compare costs with our competitors, to make extra sure we’re offering you the best deals. We stock brands such as Dulux Trade, Crown Trade, Johnstone’s Trade, Zinsser Allcoat, Farrow & Ball and Little Greene.

We’re unmatched for colour choice, too. We’ve got smart, colour-matching technology and high-spec tinting machines. So we can provide all your favourite brands of paint, mixed to any colour that you want.

The smarter choice for paint.

This is what we do:

Written by the company

Top brands at unbeatable prices
Free delivery available on orders over £50*
Priority shipping options also available
Expert team, ready to advise

Speedy Delivery

Free delivery on UK mainland orders over £50*

Priority shipping options are also available

Contact info

Deals

Check out our latest offers here!

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
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1-star

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Rated 5 out of 5 stars

1st Class Service

The ordering process and website were very easy to use, and I was able to order the specialised colour that I needed for 2 paint types.
The follow up communication was extremely thorough, informing me at every stage of preparation, despatch and delivery, which surprisingly was free, given the already low cost of the products.
The products arrived very quickly and were extremely well packaged using sustainable packaging.

5 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you found our website easy to use and were pleased with the communication regarding your order. It's great to know the products arrived quickly, were well-packaged, and the free delivery was a pleasant surprise. Thank you for your positive feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service and price

The whole experience of buying paint from The Paint Shed was very positive.
The price was the best I could find, it was easy to order the paint colour match I wanted ( Johnstone’s paint matched to a F&B and a Little Greene colour). Confirmation and delivery was quick and professional. Paint arrived well packaged. I have recommended to several friends

31 March 2026
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Reply from The Paint Shed

Hello,

We're happy to hear that your experience buying paint was positive. It's great to know that you found our prices competitive and the ordering process easy, especially with the colour matching. We appreciate your recommendation!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Ordered on Thursday night at 10pm, delivered Saturday morning on free delivery. Never seen the company previously and used as there was a discount on the F&B paint I wanted. Will definitely use them again

1 May 2026
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Reply from The Paint Shed

Hello,

We're happy to hear that you received your order so quickly! It's great to know that you were able to take advantage of a discount and that you'll use us again. We appreciate your positive feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Really good quick delivery good price…

Really good quick delivery good price and easy website to navigate!!

31 March 2026
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Reply from The Paint Shed

Hello,

We appreciate your positive feedback! We're so glad you experienced quick delivery, a good price, and found our website easy to navigate. Thank you!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars
The Paint Shed logo

Reply from The Paint Shed

Hello Phill,

We're happy to hear that you've had consistently positive experiences with our company. Thank you for your valued feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Very competitive prices

Easy to order and delivered very quickly at a very competitive price and with delivery included.

5 May 2026
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Reply from The Paint Shed

Hello Deborah,

We're happy that you found ordering easy and the delivery quick, especially at a competitive price with delivery included! We appreciate your positive feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Very good value and excellent speedy…

Very good value and excellent speedy delivery would highly recommend.

31 March 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate your positive feedback regarding the excellent value and speedy delivery. We're so glad you were happy with your experience and would recommend us.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service

11 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

Thank you for taking the time to leave feedback, it is greatly appreciated. We are so glad you were happy with the customer service provided by our team!

Kind Regards,
The Paint Shed

Rated 2 out of 5 stars

Unhelpful

I am changing my positive review. Yes, quick delivery but very unhelpful when I asked for advice on colour options.

Please don't make a mistake on mixed colours. I stupidly missed that it can't be returned or exchanged, but again, shows no flexibility. The colour I chose was on their website, hence I assumed this was standard. Instead sending me 3 different links where it explains the terms.

The date for experience was 14/05/2026 following email exchange, asking for advice. For some reason Trustpilot doesn't let me chose the correct date.

12 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Anja,

We are sorry to hear that you’re disappointed with your purchase.

As your paint was mixed to order, we were unfortunately unable to accept a return once it had been made, even after you found the colour was darker than expected for your bathroom. We do make every effort to clearly highlight when paints are mixed to order at several stages, so customers can make an informed choice.

While our team are always happy to offer guidance, we do understand that colours and shades are highly personal and can appear differently depending on lighting and space. For that reason, our colleagues aim to support customers in exploring the available options rather than selecting a colour on their behalf.

A member of our team will be in touch to confirm the details and to discuss any concerns you may still have. In the meantime, please don’t hesitate to let us know if there’s anything further we can assist you with.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Easy to order online (and the discount…

Easy to order online (and the discount code was appreciated)and I chose click and collect. Picked up in my local store no problem on the stated day (and they are always so nice).

5 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Sara,

We're happy to hear that ordering online was easy and that you appreciated the discount code. It's great to know that the click and collect went smoothly at your local store. We appreciate your positive feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

The paint came very quickly and the…

The paint came very quickly and the whole ordering process was very efficient.

4 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We appreciate your positive feedback! We're so glad to hear that you experienced efficient ordering and quick delivery. Thanks for taking the time to leave a review.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Easy to buy online. Well packed too.

5 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Dawn,

We appreciate you taking the time to leave us this great review! We are so glad it was easy to buy online and that you found our service quick and efficient.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Easy to use website with fast delivery.

Easy to use website with fast delivery.

4 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're glad you found our website easy to use and that you experienced fast delivery! Thank you for your positive feedback; we appreciate it.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Quick and efficient,paint delivered…

Quick and efficient,paint delivered safely and intact

29 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Graeme,

We appreciate your positive feedback! We're so glad the paint was delivered quickly, efficiently, safely, and intact. Thank you for sharing.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

I have used PaintShed a few times (…

I have used PaintShed a few times ( online ) and always had excellent customer service and fast delivery. They also have good prices.
I will definitely used them again.

22 July 2025
The Paint Shed logo

Reply from The Paint Shed

Hello Ricardo,

We're happy to hear you consistently receive excellent customer service and fast delivery when ordering online. It's great to know you find our prices good. We appreciate your future business!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Easy professional shopping experience…

Easy professional shopping experience and speedy delivery

4 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Colin,

We appreciate your positive feedback! We're so glad you found it an easy, professional shopping experience with speedy delivery. Thank you!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Fabulous service from paint Shed can…

Fabulous service from paint Shed can not fault this company well done

4 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Geoffrey,

We appreciate you taking the time to leave us such a complimentary review! We are so glad to hear you had a fabulous experience with our service.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great selection of paint

Great selection of paint, cheaper than the F&B website. Arrived when they said it would, correct colour and in good condition. Great service I would use them again.

30 March 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Lucy,

We're happy to hear you found a great paint selection at a better price! It's great that your order arrived on time, with the correct color, and in good condition. We appreciate your intention to use us again.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service

Great service, custom coloured paint at very reasonable prices (good quality paint too), free delivery so absolutely nothing to complain about at all!

4 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're happy to hear that you received great service and custom colored paint at reasonable prices. It's great to know you appreciated the free delivery and good quality paint. We appreciate your feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Instant delivery very wèll packaged,(9…

Instant delivery very wèll packaged,(9 a great trancsaction

30 March 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Andy,

We're happy to hear that you received your order quickly and well-packaged. We appreciate your positive feedback and are glad it was a great experience.

Kind Regards,
The Paint Shed

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