Banner for The Paint Shed

The Paint Shed Reviews 26,258

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 3,395 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent delivery service, noting its speed, efficiency, and the secure, well-packaged condition of their orders. Many people are also very satisfied with the quality of the products and the competitive pricing, often finding better deals than elsewhere. The ordering process is consistently described as easy and straightforward, contributing to a positive overall experience. However, some customers were dissatisfied with issues related to incorrect or unavailable colour matches, and a few received products that were not what they ordered, or appeared to be damaged or tampered with. These experiences sometimes led to additional costs and delays.

What people talk about most

Delivery service

Consumers express high satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the great range of... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Price

Customers consistently report positive experiences with pricing. Many reviewers found products to be... See more

Order

Reviewers mention positive feedback about order. Many customers praise the easy and straightforward ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pushed to get on and redecorate by a recent bereavement I decided to give Paint Shed a go. Great range of paint and their colour match paints are spot on. Special shout out to Luke who dealt with my a... See more

Company replied

Rated 5 out of 5 stars

The whole experience of buying paint from The Paint Shed was very positive. The price was the best I could find, it was easy to order the paint colour match I wanted ( Johnstone’s paint matched to a... See more

Company replied

Rated 5 out of 5 stars

Everything I needed at a one stop store including all high quality specialist products not obtainable elsewhere. Delivered fast free at discount. Cannot be beaten.

Company replied

Rated 5 out of 5 stars

Fast delivery Ordered on Thursday night at 10pm, delivered Saturday morning on free delivery. Never seen the company previously and used as there was a discount on the F&B paint I wanted. Will defin... See more

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store

About The Paint Shed

Written by the company

We’re the UK’s most recommended independent paint retailer, offering a better way to get your hands on better quality paint, in-store or delivered to your door.

We’ll do the legwork to help you get the right paint, in the right colour, at the right price - just speak to our friendly team.

We go all out to give you low prices on all our paints, all the time. And we always compare costs with our competitors, to make extra sure we’re offering you the best deals. We stock brands such as Dulux Trade, Crown Trade, Johnstone’s Trade, Zinsser Allcoat, Farrow & Ball and Little Greene.

We’re unmatched for colour choice, too. We’ve got smart, colour-matching technology and high-spec tinting machines. So we can provide all your favourite brands of paint, mixed to any colour that you want.

The smarter choice for paint.

This is what we do:

Written by the company

Top brands at unbeatable prices
Free delivery available on orders over £50*
Priority shipping options also available
Expert team, ready to advise

Speedy Delivery

Free delivery on UK mainland orders over £50*

Priority shipping options are also available

Contact info

Deals

Check out our latest offers here!

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service & price

Brilliant service & price .
Have ordered from paint shed twice now & never let me down

10 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We truly appreciate your positive feedback! We are delighted to know that our service and pricing have met your expectations on both occasions.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great experience

Great experience, very competitive prices, quick dispatch and delivery
Perfect Many thanks

11 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're so happy you had a great experience with our competitive prices, quick dispatch, and delivery. Thank you!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent 👌

Super happy with the speed of delivery and the quality of paint ordered. Well packaged and delivered with excellent speed. Highly recommended

11 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Martina,

We're happy to hear you're super happy with our delivery speed and paint quality! We appreciate your kind words about our packaging and excellent service. Thank you for your recommendation!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

First class service and knowledge.

First class service and knowledge from staff also nice layout of store.

11 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Colin,

We're happy to hear you appreciated our first-class service, staff knowledge, and store layout. Thank you for your feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Orders are always spot on!

Orders are always spot on!
As a tradesman we can't have delays waiting for wrong materials to be swapped over.

Good pricing to! I mainly buy my Zinsser stuff from here

⭐⭐⭐⭐⭐ All round!!
D.England - Cranbrook, Kent

8 May 2026
Unprompted review
The Paint Shed logo

Reply from The Paint Shed

Hello Dave,

We're so glad to hear our orders are consistently spot on for your trade needs! We appreciate your kind words about our pricing and your continued business for Zinsser products. Thank you for the 5-star review!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Excellent service.

After spending months trying to find a paint that had been discontinued in all the big stores, I found The PaintShed online. I was able to order the paint which was delivered the very next day! It’s a pleasure to find a company that gives excellent service and I’m a very happy customer.

10 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Lynn,

We're so glad we could help you find the paint you were looking for and deliver it quickly. We appreciate your kind words about our excellent service.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

It’s a great product

It’s a great product, if like me, you want the best possible paint finish, then you won’t be disappointed with this

5 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Steve,

We're so glad you're pleased with the product and its finish! Thank you for your wonderful recommendation.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Exceeded my expectations

The service provided by The Paint Shed with regards to my recent order was excellent. The man at the other end of the phone couldn’t have been more helpful. He went beyond what was expected and did so with such a kind and warm manner. I can’t thank him enough.

15 May 2026
Unprompted review
The Paint Shed logo

Reply from The Paint Shed

Hello,

We are delighted to hear that the service you received for your recent order was excellent. We appreciate your kind words about our team member's helpfulness and warm manner. Thank you for your positive feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

quick and easy somewhere to park…

quick and easy somewhere to park outside just picking up a tin of paint ok

9 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Edward,

We're glad to hear your visit was quick and easy, especially with convenient parking. Thank you for your feedback.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Speedy delivery…

I ordered a tin of colour matched paint online at about 3pm. It arrived on my doorstep at lunchtime the following day - under 24hrs! Pretty remarkable, especially considering it travelled the length of the country.

6 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're so happy to hear about your positive experience with our delivery! We always aim for efficient service, and we're glad we could impress you. Thank you for your kind words.

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Do exactly what they say

The whole process was easy and my paint was ready in 24 hours which was brilliant. I did click and collect which was really easy. The paint match is perfect (standard discontinued colour). The price was reasonable. A good experience all round.

27 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Sara,

We're happy to hear the process was easy and your paint was ready quickly. It's great that the paint match was perfect and the price reasonable. We appreciate your positive feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Great service from The Paint Shed

Great service from The Paint Shed. Fast delivery, good prices and excellent communication. Everything arrived quickly and exactly as expected. Very happy with my purchase and would definitely use again!

6 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Alma,

We're happy to hear you received great service, fast delivery, and good prices! We appreciate your kind words about our communication and that everything arrived as expected. Thank you for your feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

Received exactly what I ordered and the…

Received exactly what I ordered and the product quality was as expected

4 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello,

We're so glad you received exactly what you ordered and that the product quality met your expectations. Thank you for your positive feedback!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

First Class

Paint Shed has supplied paint for my DIY projects numerous times. Nothing has changed. First Class on price and delivery every time.

4 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Paul,

We are so glad to hear we consistently meet your expectations for price and delivery on your DIY projects. Thank you for your kind words!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars

great communication

great communication, prompt service Thank you!

8 May 2026
The Paint Shed logo

Reply from The Paint Shed

Hello Michelle,

We appreciate your positive feedback! We are so glad you received prompt service and great communication. Thank you!

Kind Regards,
The Paint Shed

Rated 5 out of 5 stars
The Paint Shed logo

Reply from The Paint Shed

Hello Eddy,

Thank you for taking the time back to leave us feedback, it is so appreciated when customers do this for us. We are so glad you felt our service was brilliant!

Kind Regards,
The Paint Shed

Rated 4 out of 5 stars

Easy to use on the app.

Easy to use on the app.

3 April 2026
The Paint Shed logo

Reply from The Paint Shed

Hello David,

Thank you for taking the time back to leave us feedback, it is so appreciated when customers do this for us. We are so glad you felt our app was easy to use!

Kind Regards,
The Paint Shed

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look