The One Glove Reviews 992

I had an excellent experience with the customer service team, especially Kallie. She was incredibly helpful, quick to respond, and kept me fully informed throughout the whole process. Even when there was an issue with stock, she handled everything professionally and made sure my main order was processed straight away.

Her communication was clear, kind, and genuinely reassuring. It’s rare to receive customer service that feels this personal and attentive, and I really appreciate the effort she put in to help.

Overall, outstanding service — thank you, Kallie

Excellent, I made a small error on my order it was all sorted that evening and the correct order delivered within a day or 2. Really good service and great gloves thanks!

Do not order from these!!!!!

Ordered gloves for my sons Christmas and recieved a email sayin the gloves i ordered are out of stock and they are making them it will take 2 weeks and i cant have a refund absolute disgusting behaviour

I wrote to One Glove Australia about a stitching issue with my son's gloves. As we are due to leave for an overseas tournament in 4 days I was nervous I wouldn't get a reply in time. Chad responded within the hour to let me know he had a new pair of gloves on their way to me and I'd receive them next day. My son swears by One gloves and now their customer service stacks up too. Massive thanks to Chad for getting it sorted so quickly!

Great communication and amazingly fast response to my duplicate order that I needed a refund for 😃

There was an issue with my order, due to something I had missed. I emailed The One Glove Support team and they resolved it within the hour. Excellent response and communication especially being Black Friday weekend. Definitely will use again.

I had ordered the wrong size gloves for my Granddaughter i ordered size 6 but i had picked zjunior size 6 as soon as the gloves came it was obvious to me that i had made a mistake i notified them and a return postage label was sent electronically to me i went to the local shop and they are on there way back as i have asked for a refund..

Brilliant service and I had a query so sent a email and was sent a email straight back resolving my query. Fantastic!!

Have used them both past and present, never had any issues with tue company or product, tried a new provider and my son wants to come back.

Asked a sensible question and got a quick response, for the price of the gloves you won’t find any better.

Shannon, very gentle and reliable.
Amzing refound service and very professional.

The moment, I sent them an email that I forgot to add my free gloves, the next next they messaged me with they will try to catch my shipping package to add it. They communicated throughout the whole process and they were able to resolved the problem. I would totally recommend this company!

Great customer care, had an issue with a order they resolved with out a fuss

I reached out to customer support because I made a mistake while ordering. Even though it was the weekend and a busy one at that, they responded quickly and helped resolve my issue. Even the auto response confirmation that they reached my message was helpful with a bunch of FAQs.

I made a slight mistake with my order. Emailed support and Shannon sorted it very quickly for me. Brilliant service.

I left something off my order by mistake but I contacted one glove and sorted it within minutes, fantastic service

Ordered a pair of gloves for my daughter in the Black Friday deal and the free pair hadn’t been added to my order. I emailed them on a Sunday at 8 at night and within half an hour they had emailed and sorted it. Amazing customer service and will definitely use again.

Great support from Kallie! Very helpful with a duplicate order. Thank you!

they have great gloves and goods sales on black Friday

I had ordered the wrong size glove for my child's birthday and emailed in regards to this thankfully they caught the order in time and updated my order to the right size. They was very quick to respond and very helpful with resolving the issue.

Very professional and helpful 100% will order again from them