Sold by The Night Sky
The information on this page is based solely on product reviews written by customers of The Night Sky via Trustpilot.
Brand: The Night Sky
GTIN: 5391549240107
MPN: p_gq7ukw22ccfc
It made a meaningful and beautiful gift. Very personal ...
Reply from The Night Sky
Thank you so much, Bridgette!
We're delighted that your customised silver foil star map turned out to be such a heartfelt, one-of-a-kind present.
Team Night Sky.
My girlfriend absolutely loved this gift! It looks nice and the quality is top notch!
Reply from The Night Sky
Thank you so much for sharing this, Tyler!
We're thrilled that the gold foil star map was such a hit with your girlfriend, and glad the craftsmanship lived up to expectations.
Team Night Sky.
It is a nice quality print and was shipped very fast.
Reply from The Night Sky
Thank you for the feedback, Karine!
It's great to hear that the silver foil star map lived up to your expectations in quality and that it arrived so quickly.
Team Night Sky.
The frame is nice, the print came with some bubble like spots on the bottom and the silver foil prints is very difficult to see. It doesn't POP in contrast to the blue background like the online images made it seem like it would. It's a decent picture, but for the price I was expecting more.
Reply from The Night Sky
Hi Cristie,
Thank you for your feedback. We're sorry to hear the print arrived with some raised imperfections on the surface, and that the metallic detailing didn't offer as much contrast against the dark backdrop as the site photos suggested.
Had you reached out to us when you received it, we'd have been happy to take a closer look and help resolve this for you. Please feel free to contact our customer service at help@thenightsky.com with the order number and photos clearly showing the issues you describe, and our team can assist from there.
Team Night Sky.
My wife just opened this today for our Anniversary. The Night Sky is wonderful, but there is a knick in the frame out of the box and bubble wrap. Expected more careful care.
Reply from The Night Sky
Hi Robert,
We're so sorry that the frame was damaged in transit.
We can see that you have already reached out to our customer service team, and we will resolve this as soon as you respond to the email.
Team Night Sky.
This print looks wonderful, but this was not shipped properly and now has hard creases every few inches from being smashed during delivery. It said it would be in a protective case and was't. It was shipped with tissue paper wrapped around it. This is not okay for the price I paid.
Reply from The Night Sky
We're so sorry to hear this, Kaela.
That's not the experience we want anyone to have, especially with a print you were excited about. Proper protective packaging is meant to prevent exactly this kind of damage, so this clearly isn't right.
Had you reached out to us when you first received it, we would have resolved this for you right away. Our customer service team has now reached out directly to make this right.
We appreciate your patience while we get this sorted as soon as you reply to our customer service email.
Team Night Sky.
Beautiful idea to commemorate any special occasion in your, or anyone's, life. The foil print is gorgeous against the dark background and being able to choose the color and size for your decor is great. Love my purchase!
Reply from The Night Sky
Hi there,
Thank you so much for this lovely review!
We're really happy that the foil star map print stood out the way you hoped, and that having color and size options helped it fit perfectly with your decor.
We really appreciate your kind feedback.
Team Night Sky.
Excellent product, lovely feel and high quality of the material. Well packed for transit. Excellent and unique gift for a special occasion.
Reply from The Night Sky
Thank you so much for the kind words, Paulina!
We're thrilled the gold foil star map print arrived safely and that the quality lived up to expectations; that means a lot to us.
We really appreciate your feedback.
Team Night Sky.
Absolutely gorgeous. Exactly what I was looking for, for my husband.
Reply from The Night Sky
Hi there,
Thank you so much for this lovely review!
We're really glad the foil star map print turned out to be exactly what you were looking for your husband. Thank you for choosing us for such a special gift!
Team Night Sky.
I have been ordering from The Night Sky for years. The concept is still brilliant, the package is not. What I have noticed is that the quality of the materials has changed. No more glass or wood for your framed prints, no premium feel. It all feels light and plastic like. The price has stayed the same so I don't think is value for money anymore. Makes for a good last minute special gift for which I had to pay the price.
Reply from The Night Sky
Thank you for taking the time to share your feedback, Gabi, and for being a loyal customer over the years. We really do appreciate that.
We're sorry to hear this order didn't feel like the same premium experience you've had in the past. We wanted to let you know that our materials haven't changed; our framed prints have always used plexiglass and wood frames, so nothing has shifted on our end in terms of quality or specification.
Had you reached out to us when the order arrived, our customer service team would have been happy to help with any issues, for example, if something was damaged in transit.
We're disappointed to hear you felt this way and didn't contact us. We wish we'd had the chance to address it directly. Please don't hesitate to reach out to us at help@thenightsky.com with the order ID. We'd welcome the opportunity to discuss this further and make things right.
Team Night Sky.
My purchase was for a man who will turn 84 this year who was born in Bohemia… he loves the night sky and recently moved to a city with bright lights which hides the stars… I know he and his family will love it. Thank you for such a beautiful way to give a gift! 🌟🌟🌟
Reply from The Night Sky
Thank you, Cindy, for your lovely review and for sharing the story!
There's something so beautiful about bringing someone's stars back to them, especially when the city lights have taken them away. We hope your gift transports him back to those Bohemian skies and brings his whole family joy. Wishing him a wonderful 84th birthday!
Team Night Sky
It looks so beautiful.
Reply from The Night Sky
Hi there,
We're delighted you love your Gold foil Night Sky star map!
Thank you for taking the time to share a review; it's much appreciated!
Team Night Sky.
It was a wonderful idea and easy to create and order. It arrived on time. My only regret is that the foil is so light, you really can't see it unless you move it in the light. :-(
Reply from The Night Sky
Hi there,
We're happy that you found creating your design easy and that your framed foil star map was delivered on time.
Can you email help@thenightsky.com to explain what you mean by 'the foil is so light'? Customer Service will help.
Team Night Sky.
Quality product
Reply from The Night Sky
Hi Jack,
We're delighted that you love the quality of your Night Sky star map print.
Thank you for your feedback. It's appreciated.
Team Night Sky.
not a value for money came delayed and scratched
Reply from The Night Sky
Hi Alison,
We're so sorry that your order arrived damaged.
You didn't contact us after you received it to allow us the opportunity to resolve this for you before you left a review.
Customer service emailed you 8 days ago after you left your initial review to help with a resolution, but you haven't responded.
As soon as you respond, we can get this resolved for you without further delay.
TeamNight Sky.
Great quality, just a beautiful gift idea. Delivery was fast even during Christmas season. 100% satisfaction.
Reply from The Night Sky
Hi Mallissa,
Thank you for your lovely feedback. It means a lot to us.
We're so pleased that you love your Night Sky star map print and the prompt delivery.
Team Night Sky.
The print was packaged very well and the quality of the material is amazing! The style of this star map is unique; I love all the little illustrations, details and keys included.I also appreciate the digital constellation booklet which was interesting to read. I do wish however that the silver foil was more vivid or the design was slightly bolder as it's difficult to see after the print has been framed.
Reply from The Night Sky
Hi there,
We're delighted that you love the quality and customization of your Night Sky silver foil star map. And that you appreciate the constellation booklet you can download from your order confirmation email.
Unfortunately, the nature of foil is to be shiny. Any light or glare on the glass will affect the ability to see the details clearly, unless you are very close to it.
Team Night Sky.
Night Sky provided a one of a kind experience for my wife and I. We have always loved the night sky: the moon, the stars, shooting stars, evening, morning, and anytime we are together. Even when we need to be apart, we can look at the same moon and know the other is looking too. Thank you Night Sky, for bringing our memories to our library wall.
Reply from The Night Sky
Hi Ron,
We're thrilled that we were able to bring special memories and a one of a kind experience in your Night Sky star map. It means a lot to us.
Thank you for sharing your lovely story!
Team Night Sky.
The product's quality, including the frame, was quite good. Timely delivery was an added plus.
Reply from The Night Sky
Hi there,
We're delighted that you love the quality of your Framed Night Sky star map and are happy with the timely delivery.
Your review means a lot to us! Thank you for your feedback!
Team Nigh Sky.
Purchased this for my parents anniversary. They love it! It looks great the craftsmanship is top notch.
Reply from The Night Sky
Thank you, John, for taking the time to write a review.
We're so happy that your Framed Night Sky star map is a well-received anniversary gift for your parents.
We appreciate your kind words about the craftsmanship.
Your feedback means a lot to us.
Team Night Sky.
