I honestly can’t complain at all. From the mockups, to the customization, to the customer service, my entire process was easy and enjoyable. The quality of the light is fantastic and the setup was as... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was pleasantly surprised wasn’t sure sometimes these things aren’t what u expect but sign was ,really pleased it was of really gd standard very happy with it thx ☺️
Company replied
From ordering to receiving my product, the entire process was smooth, professional, and exceeded my expectations. They provided proofs and a quote the very next day. After I finalized my order a f... See more
Company replied
Our experience with Neon Company has been great! We have always been very happy about the product and continue to get compliments on it, and when we needed a replacement remote control, we received... See more
Company replied
Company details
Written by the company
The Neon Company is already for 10 years a specialist in the development, design and production of PowerLED Neon Signing. With our innovative ‘PowerLED’ lighting technology you are guaranteed of the most powerful dimmable LEDs, an extra long life and suitable for 24/7 intensive use. For both indoor and outdoor use. Because The Neon Company has its own production, we guarantee the lowest prices in Europe with the highest quality.
Contact info
De Limiet 2, 4131NR, Vianen, Netherlands
- +31 30 207 24 67
- info@theneoncompany.shop
- theneoncompany.shop
4.7
Excellent
715 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from The Neon Company
Hi Jonathan,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Reply from The Neon Company
Hi Helio,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Kind, patient and truly helpful
Great service and a wonderful experience overall. I especially appreciated the personal touch and the patience shown when I changed my mind a couple of times. Thanks to that, I ended up with exactly the sign I wanted. love it!
8 May 2026
Unprompted review
Reply from The Neon Company
Hi Reeta,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Everything was Perfect
10 May 2026
Unprompted review
Reply from The Neon Company
Hi Javier,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Always great service & quality
Always great service & quality. Never been disappointed with over 30 signs ordered the past 6 years.
1 June 2026
Unprompted review
Reply from The Neon Company
Hi Robert,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
All was great
23 June 2026
Unprompted review
Reply from The Neon Company
Hi Vesa,
Thank you for your feedback.
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Great service and great sign!
Great service, arrived on time. Great quality! Loves everything about my signs, i got 4 from The Neon Company!
23 June 2026
Unprompted review
Reply from The Neon Company
Hi Niklas,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
good information during the process and…
good information during the process and timely delivery.
1 June 2026
Unprompted review
Reply from The Neon Company
Hi Alessandro,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
very good service & product
9 April 2026
Unprompted review
Reply from The Neon Company
Hi Desmond,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Fantastic service
From the initial design, ammendments & approval, to final quotation, manufacture & completion, they have far exceeded my expectations. The final sign has absolutely blown me away, & I can't wait to hang it display my businesses logo with pride. 100% highly recommended. Fantastic service!.
18 June 2026
Unprompted review
Reply from The Neon Company
Hi Gareth,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Mit freundlichen Grüßen,
The Neon Company
📞 +31 30 207 24 67
Great customer service!
Great customer service for my custom neon logo! Came within the estimated delivery date & the sign itself is in very good quality. Definately will order there again!
Cheers, J
3 June 2026
Unprompted review
Reply from The Neon Company
Hi Julian,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
My custom designed sign came out…FANTASTIC x10!!!
My custom designed sign came out AMAZING! There was a small goof regarding one of the colors, but they made me another sign at no-charge given that the error was on their end. Fantastic customer service and they truly went the extra mile. I would recommend them to anyone looking for LED Neon!
28 May 2026
Unprompted review
Reply from The Neon Company
Hi Gary,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Cant recommend this company
Cant recommend this company, initially offer was way too high, after 4 weeks of waiting they went down 50%, it feels like a ripoff, did not order and would not recommend ordering here.
21 May 2026
Unprompted review
Reply from The Neon Company
Hi Marcel,
Thank you for the feedback.
We hope you are doing well.
Could you please send your request to administratie@theneoncompany.nl ? We will be more than happy to provide you with a suitable offer.
We look forward to resolving this matter with you.
Regards,
The Neon Company
📞 +31 30 207 24 67
Brilliant company and customer service …
Brilliant company and customer service there was a slight problem with my order but dawn and the team quickly rectified it and im one happy customer i would certainly order from this company again thanking the team so much especially Dawn .
18 May 2026
Unprompted review
Reply from The Neon Company
Hi Glenys,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
bought a pretty large custom neon sign…
bought a pretty large custom neon sign inspired by a TV series, and I’ve had it for over a year now. I still love it.
The sign is over 150 cm wide and came in two parts, but once assembled, you really can’t see the connection. Assembly was easy, although definitely better with two people because of the size.
It looks really cool, the dimming works perfectly — especially at around 10% in my bedroom — and it makes no sound at all, which was important to me.
13 May 2026
Unprompted review
Reply from The Neon Company
Hi John,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
I’ll give them 5 star in the end
I’ll give them 5 star in the end.
I was going to place my order, but then the browser/webside got stucked, so I had to refresh the site and do the purchase again. But after updating the webside, the wrong color got placed on my order and I realized that right after purchasing. I sent them two mails the minute after purchase on two different mail support, and I also contacted them on WhatsApp. I’ve never received any email back on either of those I’ve sent. But they replied quickly the day after on WhatsApp and said they were going to produce my item in the color I first attended to order. Then after finally receiving the item after some weeks, I received the wrong color on the Neon. I contacted the support on WhatsApp and they responded quickly and apologized. They gave me an email and said I needed write a mail so they could try to solve my problem there. We agreed on they sending me a new item with the right color, and finally after some more weeks. I finally received my item and this time the right color! So it was a little bit of a roller coaster from the day I placed my first order. But like I said, at the end I’ll give them 5 stars. They did solve my problem, the customer support was great and did everything they could to help me out! So I’m very pleased and the Neon sign looks very good! Thanks again, The Neon Comapny!
24 April 2026
Unprompted review
Reply from The Neon Company
Hi Anker,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Great quality signs that doesnt flicker…
Great quality signs that doesnt flicker on camera. Robust and easy to handle. The company was responsive and easy to deal with and the signs came out just like we wanted for a reasonable price.
27 March 2026
Unprompted review
Reply from The Neon Company
Hi Patrik,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Excellent
A very positive experience throughout the entire process—from pre-purchase to production and post-shipment. The delivery arrived ahead of schedule, and the neon is wonderful and easy to install
27 March 2026
Unprompted review
Reply from The Neon Company
Hi Gusto Pizzeria,
Thank you for your feedback!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
We look forward to serving you again in the future!
Regards,
The Neon Company
📞 +31 30 207 24 67
Alles angekommen und super verarbeitet
Alles angekommen und super verarbeitet. Tolle unkomplizierte Abwicklung. Vielen Dank
Everything arrived and super processed. Great uncomplicated processing. Thanks so much
23 March 2026
Unprompted review
Reply from The Neon Company
Hallo Uwe,
Vielen Dank für Ihr Feedback!
Bei The Neon Company bemühen wir uns stets, Produkte von hoher Qualität zu liefern und dabei exzellenten Service zu bieten.
Mit freundlichen Grüßen,
The Neon Company
📞 +31 30 207 24 67
Very professional company
Very professional company. The helped me with the design within a few hours. The first sign was a little damaged ( I guess because of transportion) but the quickly replaced it. I can recommand!
13 March 2026
Unprompted review
Reply from The Neon Company
Hi Phil,
We appreciate your feedback and are thrilled to receive such kind words!
At The Neon Company, we always strive to deliver high-quality products along with excellent service.
Regards,
The Neon Company
📞 +31 30 207 24 67
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